Instant Housecall and D7 Team Up To Create: Remote D7

Published 28th May 2013 By Bryce Whitty
Remote D7

Most of Technibble readers have probably heard about the computer repair software D7. For those of you who havent, we did a large writeup on it in the past. In short, D7 is a “swiss army knife” of computer repair tools and fixes wrapped up in a single application.

Instant Housecall is remote support software with some great features such as accepting payments online, screen recording and the ability to brand the application.

Instant Housecall and D7 have teamed up to create what they call “Remote D7″. Remote D7 is more than just loading D7 through a remote session though, it is a version specifically designed for remote support.

Read full article...

Windows Home Server Review

Published 22nd May 2013 By Contributor
Windows Home Server

Article by Tony Scarpelli of CFI Computer Repair:
Windows Home Server – can it be a solution to some micro and small business networks that we support? I will detail requirements, time it takes to install the steps, time commitment and evaluate it as to its effectiveness to meet modest networking needs of micro and small businesses.

Read full article...

Starting Out on Your Own as a Computer Technician

Published 16th May 2013 By Micah Lahren

Many of us just started working on our own from the start, while other technicians gained much of their experience as an employee of a large firm. Others have previous business experience in other trades, including business ownership and management. Regardless of your background, if you’re just now starting out on your own, here are six steps to get you started on the path to success under your own power.

Read full article...

Boost Referral Business by Encouraging Your Clients to Talk About You

Published 13th May 2013 By Micah Lahren
Client Referrals

One of the best methods of advertising is often word of mouth. Your satisfied clients are so impressed with your services that they recommend you heartily to friends, family, and associates whenever the subject comes up. At least that’s how we would like it to work. How can you encourage your clients and satisfied customers to refer your services to others? What can you do to get more business from referrals?

Read full article...

SEO Tips for Your Technician Website in 2013

Published 7th May 2013 By Micah Lahren

If you want to get your technician website noticed on the web, some attention to SEO is required. Search engine optimization has been an important way to get exposure on the internet, and it’s becoming more and more important as time progresses. In the past, the tactic was meta keyword usage, but that was abused, and most search engines now totally ignore those. What are search engines looking for, and how can you get your site noticed on the web by using SEO tactics?

Read full article...

Introducing the Technibble Podcast

Published 6th May 2013 By Bryce Whitty
Technibble Podcast

As a Computer Technician myself, I know how much time us Computer Technicians spend on the road. I also know that we are often too busy to increase our tech knowledge and learn new things because we are constantly working. Our jobs also tend to require a fair bit of travelling time which tends to be dead time.

Its because of this, I am pleased to announce the Technibble podcast! Let us help you continue improving your computer business while on the road and make good use of this otherwise dead time. Even if you are just in the workshop, its a great way to learn while working on machines.

We have turned some of our selected written content into audio recordings and will be releasing them via a few channels. We also plan on releasing some podcast only content such as interviews soon.

You can listen to us directly from the site with the play button below the articles, you can download the MP3s or you can get the newest episodes automatically by subscribing to one of our feeds:

Our Direct feed:
Our iTunes feed:

To subscribe to Technibble’s podcast on a mobile device and listen to us on the road, Technibblers recommend the following apps:

Podkicker (Free / Paid)
Onecast (Free)
Doggcatcher (Free / Paid)

iOS – iPhone/iPad
Pocket Casts (Paid)
Downcast (Paid)
Podcasts (Free)

Try us out!

Read full article...

Encouraging Your Clients to Use an Experienced Computer Technician

Published 2nd May 2013 By Micah Lahren
encouraging your clients

“I can just call my cousin/nephew/aunt’s boyfriend, he’s good with computers. Why do I need an experienced computer technician to work on my computer? Maybe I’ll just have Uncle Mike look at it…”

If you’re an experienced computer technician, you’ve probably heard something similar one too many times. Maybe their cousin/nephew/aunt’s boyfriend is good with computers, but how much experience do they have? In this digital age, many of us find that computers are essential parts of our daily lives. They’re our international communications tool, our tax preparing tool, our business management tool, not to mention vaults of personal memories stored in digital format. Losing your computer or the data on it is a huge loss, considering all the above factors.

Most don’t realize it until it’s too late, and their cousin/nephew/aunt’s boyfriend has irretrevably destroyed their personal data by accidentally reinstalling the operating system or damaging either the hardware or software components of the machine. How can you convince your customers to make use of the services of a qualified experienced computer technician?

Read full article...

Streamlining Your Computer Business

Published 27th April 2013 By Contributor
streamlining your business

Article by Tony Scarpelli of CFI Computer Repair:

I worked with the Small Business Administration as a consultant and have helped many businesses start and grow. So I will share some techniques that I have found to be helpful to me and others.

If you are truly a one man show with no wife or girlfriend to handle calls, receive mail and send invoices, then it’s a greatly different operation than if you have a receptionist, office manager or girl in on a Friday. It is even more critical you’re setup to be efficient and effective from the get go. You must streamline every process since sooner or later you will be successful and have to work more hours than there are in the day.

Read full article...

Technibble Reader Survey Competition Winner and Discount for All Readers

Published 19th April 2013 By Bryce Whitty

I want to extend a very special thank you to everyone that took the time to fill out our Reader Survey. You shared with us many issues that we can answer in future articles and you should see them in the coming months. If you still would like to share your issues in the computer business with us so we can possibly help you with them in the future, the survey link will remain open, you just will no longer be eligible to win.

As for our winner, the winner of the Computer Business Kit and Business Clients Book is: bobbo@**.**.com
Congratulations! You will be contacted shortly.

To those who didnt win but are still interested in obtaining the Computer Business Kit and Business Clients book, I want to give everyone (even if you didnt enter) a 20% OFF discount for BOTH products for the next week. The Computer Business Kit comes down from $79 to $63. The Business Clients Book comes down from $37 to $29. Offer expires on Thursday 25th April, Midnight EST so grab it while you can!

Buy the Computer Business Kit
Buy the Business Clients Book

Again, I want to thank everyone who took part. Thank you!

Read full article...

Expand Your Tech Services

Published 16th April 2013 By Micah Lahren
Expand Tech Services

How did you get involved with the computer technician industry? Did it start out as a hobby, and as your experience grew, you turned it into a business? Perhaps it was never a hobby or an actual interest, but you started doing it just because you were proficient with computers, and you have another hobby that is tech-related, such as digital photography, audio or video production, programming, web development, or graphics design. Regardless of the category of tech experience you offer as a business, have you ever considered opportunities to expand your tech services?

Read full article...