Hiring Advice for Technicians

Published 31st July 2013 By Micah Lahren
Hiring Advice

They have impressive certifications, and an outstanding list of previous experience. However, when you contact the references, it seems they lack a good work ethic, which led to their termination of employment in the past. How can you hire good technicians and be guaranteed they’ll be a good employee in your team? There are no guarantees. But you can do much to ensure that the individuals you hire will be a good fit for your team by following some simple tips. Here are a few steps regarding hiring advice for technicians.

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FileASSASSIN – Quickly Eradicate Locked Files

Published 24th July 2013 By Husayn Jamal
FileASSASSIN Featured

FileASSASSIN by Malwarebytes is a small, portable and freeware application that can quickly and easily eradicate any type of locked files from your client’s computer.
When trying to remove a virus or other locked file from your client’s computer, it can be difficult, and error messages appear frequently. FileASSASSIN can help you precisely and easily remove these files, even those that display cryptic error messages when removing them normally.

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In Build vs Buy, Building Is Rarely the Better Option

Published 22nd July 2013 By Derrick Wlodarz

Whitebox PC building has been an honored tradition among computer technicians for a long time already. I have a lot of respect for those who see the value and quality in a computer built with the full white glove treatment in mind. From picking the best parts, to installing the OS of choice. Stress testing, tweaking, and overclocking all play a part in this classic pastime.

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BitLocker 101: Easy, Free Full Drive Encryption for Windows

Published 18th July 2013 By Derrick Wlodarz

If there’s something undeniable about the prevalence of mobile computing devices today, it’s that they are becoming increasingly vulnerable to loss and theft. The Ponemon Institute found in 2008 that 4800 laptops are lost every single day at USA airport checkpoints. In 2010, Intel released results from its ‘Billion Dollar Lost Laptop Study‘ which found that, among 329 businesses/organizations studied, a collective average of $6.4 million worth of laptops were lost each year.

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Client Scheduling Management for Techs

Published 15th July 2013 By Micah Lahren
time management

You’re almost done with one job, there’s just one more machine to check, and… it has more problems than you can fix in the time you’ve allotted for the job. You’re already late for your other appointment with the CEO of the company you’re supposed to speak with on upgrading his corporate network… and if you’re late for that you’ll never make your appointment later with… – It’s a client scheduling nightmare!

How can you accurately schedule all your clients in and be balanced regarding time scheduling? A lot of it comes with experience, but there are a few basic steps you can take to improve client scheduling, and ensure you’re not running helter-skelter from appointment to appointment.

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PSU Testing Basics for Techs

Published 12th July 2013 By Micah Lahren
PSU Testing

The computer just won’t boot up. Yes, the cord is plugged in, the PSU switch is on, and the red voltage switch on the back is set to the correct voltage. You’ve eliminated the possibility that the power switch on the machine failed as well. Now what? In this article we’ll walk through some basic troubleshooting steps when testing a PSU for failure. If at any point you determine that the issue is not the PSU, I’ve included a link to a handy flowchart for PSU Testing at the bottom that lays out some more complex steps involved that can help you narrow down the problem.

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GeekUninstaller – Efficient Uninstallation of Stubborn Windows Programs

Published 11th July 2013 By Husayn Jamal

GeekUninstaller is a small, portable and freeware application designed to help you remove troublesome software from your client’s computer.
Microsoft did an adequate job with their default Add/Remove Programs feature, and in many cases, it is sufficient for removing a lot of software your client doesn’t need, but what happens when you need to remove bloatware that shipped with a new computer or your client installed a troublesome program that does not uninstall properly when using the default Add/Remove Programs feature?

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Offering Custom Built Computers can be Profitable and Easy

Published 8th July 2013 By Contributor
custom built computers

Article by Tony Scarpelli of CFI Computer Repair:

Have you ever considered building custom computers? You’ve probably asked yourself “Can I do it profitably?”, “Which components should I use?”, “Where might I source these components at the best prices?”, “What warranty must I offer and how do I handle that?” and of course “Is it worth my time?” This article is targeted for those technicians who are fairly adept at resolving PC hardware issues and who might wish to consider building custom workstations for their own use or their clients. This article will answer these questions and more.

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Time Tracking for Technicians

Published 5th July 2013 By Micah Lahren
time tracking

For thousands of years, we’ve been tracking time, for business or other purposes. The ancient Egyptians used shadow clocks. Sundials were popular for a while, but it’s difficult to carry one around with you. Now we have all manner of digital time tracking devices and utilities. As technicians, we need an accurate way to keep track of time spent on the job, and when you have many going at the same time, it can easily get away from you. You might find yourself trying to figure out how much time you spent on certain jobs at the end of the day so you can add it to your logs and in turn, convert those logs into invoices. There are a few handy tracking applications available on the web, but we’re going to focus on what will be especially useful for technicians and those in the computer technology industry.

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ToolWiz Time Freeze – Protect Clients Computers from Unwanted Changes

Published 4th July 2013 By Husayn Jamal

This week on Technibble, we are going to take a look at the software Time Freeze by ToolWiz. ToolWiz Time Freeze is a simple and instant system restore software to keep a computer safe from undesired or unwanted changes.

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