ToolWiz Time Freeze – Protect Clients Computers from Unwanted Changes

Published 4th July 2013 By Husayn Jamal

This week on Technibble, we are going to take a look at the software Time Freeze by ToolWiz. ToolWiz Time Freeze is a simple and instant system restore software to keep a computer safe from undesired or unwanted changes.

Read full article...

Dealing with the Cost of Expensive Repair and Inexpensive Replacement

Published 2nd July 2013 By Micah Lahren
Old vs New

‘You’re estimating $250 to repair this computer? But I bought it for only $400! I could go get a brand new one for $150 more!’ While this may not be true in every case, often the repair of an electronic device can be equal to 50% or more of the actual purchase cost at retail value. Why is it often cheaper to replace an electronic device than repair it? Furthermore, what course of action do you recommend to your clients in the face of the growing trend of expensive repair and inexpensive replacement?

Read full article...

The One Secret I Learnt Running my IT Support Business

Published 28th June 2013 By Contributor
gordon tan

Article by Gordon Tan:
It’s funny to think I’ve been in the IT Support game for 10 years. It feels like only yesterday I was driving around with my car and mobile phone crawling under people’s desks to fix their PC’s. Now, things have changed slightly – we employ over 30 staff and I shuffle a lot more papers than I get my hands dirty, which is sometimes tough being a geek at heart!

Read full article...

PC-Wizard – Advanced System Information Collection and Benchmarking

Published 26th June 2013 By Husayn Jamal

PC-Wizard is a moderately sized, portable and freeware application designed to collect and report the hardware specifications of your client’s computer.
When diagnosing a client’s computer, a lot of the essential information, such as the processor and the amount of RAM installed is very easy to find, but other information, like the model of the network card and hard drive, among others, can be difficult to pinpoint.
PC-Wizard scans your client’s computer and returns a detailed report about the hardware inside the computer, allowing you to make a more accurate diagnosis.

Read full article...

GetMacApps – Quickly and Easily Install Multiple OS X Apps at Once

Published 20th June 2013 By Husayn Jamal

Installing apps on a Mac can sometimes be a long and tedious process, especially when dealing with your clients. As a technician, you have a lot to do in a day, and manually installing apps for your clients can consume valuable time in your busy schedule.
GetMacApps makes it easy for you to batch install multiple Mac Apps for your clients, usually, in under a minute.

Read full article...

Call That Girl’s 3 eBook Sale ENDS TOMORROW

Published 19th June 2013 By Bryce Whitty
Call That Girl 3 Ebook Sale

Just a reminder to all the technicians out there that the CallThatGirl’s 3 eBook sale for $29 USD ends on Thursday June 20th 2013.

For those of you who missed our writeup about the sale before, you can read about it HERE.

The books that are included in the eBook bundle are Call That Girl’s Guide to Remote Support, Call That Girl’s Guide to Social Media and Call That Girl’s Manual of Operations

Dont miss out on this deal. Get it Today!

Read full article...

Call That Girl’s 3 eBook Sale – Remote Support, Social Media, Manual of Operations

Published 13th June 2013 By Bryce Whitty
Call That Girl 3 Ebook Sale

Lisa Hendrickson, also known as “Call That Girl” has become somewhat of a mini celebrity here on the Technibble forums. For those who dont know her, she is a successful computer business owner does the majority of the her work via remote support and her main source of clients is social media.

Lisa has written 3 books on her experience which are constantly updated:

  • Call That Girl’s Guide to Remote Support
  • Call That Girl’s Guide to Social Media
  • Call That Girl’s Manual of Operations

The price of these books were previously $29, $10 and $20 but right now they are on sale for only $29 for all three! I feel its too good a sale for Technibblers to miss.

As I said before, Lisa constantly updates her books so if buy now you also get the newest edition of the Remote Support book for free when it gets released.

This offer is only available until Thursday June 20th 2013, so grab it while you can.

Take Advantage of This Deal and Click Here to Buy Now

Read full article...

LastActivityView – Create a Log of The Last Actions Made by the User

Published 4th June 2013 By Husayn Jamal

LastActivityView is a small, portable and freeware application designed to instantly collect system information and create a log that is easy to understand and records many of the actions performed by the user on the computer.
As a technician, your job is hard enough from diagnosing and solving complex computer issues to virus and spyware removal, and being accused of creating complications with a client’s computer is something you really don’t want to hear on a Monday before having your morning coffee. You can make your job a little easier by using LastActivityView to quickly generate a report showing the last actions that the user did and that the client was the one who downloaded the virus and not you.

Read full article...

Instant Housecall and D7 Team Up To Create: Remote D7

Published 28th May 2013 By Bryce Whitty
Remote D7

Most of Technibble readers have probably heard about the computer repair software D7. For those of you who havent, we did a large writeup on it in the past. In short, D7 is a “swiss army knife” of computer repair tools and fixes wrapped up in a single application.

Instant Housecall is remote support software with some great features such as accepting payments online, screen recording and the ability to brand the application.

Instant Housecall and D7 have teamed up to create what they call “Remote D7″. Remote D7 is more than just loading D7 through a remote session though, it is a version specifically designed for remote support.

Read full article...

Windows Home Server Review

Published 22nd May 2013 By Contributor
Windows Home Server

Article by Tony Scarpelli of CFI Computer Repair:
Windows Home Server – can it be a solution to some micro and small business networks that we support? I will detail requirements, time it takes to install the steps, time commitment and evaluate it as to its effectiveness to meet modest networking needs of micro and small businesses.

Read full article...