Comments on: My Letter To Clients http://www.technibble.com/my-letter-to-clients/ A Resource for Computer Repair Technicians & to get PC tech support help. Fri, 20 Nov 2009 17:51:23 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: NitroN2 http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-9439 NitroN2 Mon, 24 Aug 2009 19:28:26 +0000 http://www.technibble.com/my-letter-to-clients/#comment-9439 You forgot some key things to have them do first before even calling you out.. 1. reboot the pc. 2. reboot the pc. 3. plug in the pc. 4. turn on the monitor. Having been a tech/helpdesk guy for the last 10 years, and working on/in computers twice that. I have literally seen the "broken cupholder" and "any key" problems. And let me told you, there are quite a few loose nuts on the keyboards out there. You forgot some key things to have them do first before even calling you out..

1. reboot the pc.
2. reboot the pc.
3. plug in the pc.
4. turn on the monitor.

Having been a tech/helpdesk guy for the last 10 years, and working on/in computers twice that. I have literally seen the “broken cupholder” and “any key” problems. And let me told you, there are quite a few loose nuts on the keyboards out there.

]]> By: Rich http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-9380 Rich Thu, 20 Aug 2009 16:45:29 +0000 http://www.technibble.com/my-letter-to-clients/#comment-9380 This is great. Don't leave me while I'm doing the work and say, "i trust you to finish on your own" and "Just send me the bill" No, you called, stay here while I work and pay me when I'm done. Lost a couple hundred on those types. This is great. Don’t leave me while I’m doing the work and say, “i trust you to finish on your own” and “Just send me the bill” No, you called, stay here while I work and pay me when I’m done. Lost a couple hundred on those types.

]]> By: Allen http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-6495 Allen Sat, 21 Mar 2009 16:08:11 +0000 http://www.technibble.com/my-letter-to-clients/#comment-6495 LOL! Most of these things have happened to me in some form or another. Sad but true. Having been a (VERY) large dog owner before, and being a large person myself, the pet thing isn't all that bad (for me), as I just tell most of them when their shepard/lab/whatever jumps up is that I am used to wrestling with Newfoundlands and St. Bernards, and though I'd love to play, they probably wouldn't rather pay me my hourly rate to do that instead ;) Most of the naughty pictures/browser history also is glossed over quickly, but I was more than a little uncomfortable with the blatantly gay client with the failing hard drive that called me out to "save his data" consisting of primarily XXX gay porn while he sat next to me chain-smoking nervously, with his allegedly "sick live-in" mother hacked up her lungs in the next room... Double yuck!!! If one's housekeeping skills are so poor that the computer access is restricted by trash and clutter, maybe the computer's failing was a sign that it's time to get up from the screen and do some housework??? Maybe add also, "Please don't smoke next to me (anything), because I need to be presentable to my next customer, and don't have an option to go change my clothes & take a shower after I leave your house? LOL! Most of these things have happened to me in some form or another. Sad but true.
Having been a (VERY) large dog owner before, and being a large person myself, the pet thing isn’t all that bad (for me), as I just tell most of them when their shepard/lab/whatever jumps up is that I am used to wrestling with Newfoundlands and St. Bernards, and though I’d love to play, they probably wouldn’t rather pay me my hourly rate to do that instead ;)

Most of the naughty pictures/browser history also is glossed over quickly, but I was more than a little uncomfortable with the blatantly gay client with the failing hard drive that called me out to “save his data” consisting of primarily XXX gay porn while he sat next to me chain-smoking nervously, with his allegedly “sick live-in” mother hacked up her lungs in the next room… Double yuck!!!

If one’s housekeeping skills are so poor that the computer access is restricted by trash and clutter, maybe the computer’s failing was a sign that it’s time to get up from the screen and do some housework??? Maybe add also, “Please don’t smoke next to me (anything), because I need to be presentable to my next customer, and don’t have an option to go change my clothes & take a shower after I leave your house?

]]> By: Chris http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-5155 Chris Thu, 01 Jan 2009 05:26:43 +0000 http://www.technibble.com/my-letter-to-clients/#comment-5155 Do not constantly stare at the screen and watch me like a hawk. I can not complete work while being breathed on. Do not constantly stare at the screen and watch me like a hawk. I can not complete work while being breathed on.

]]> By: John http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-3597 John Sat, 30 Aug 2008 09:17:57 +0000 http://www.technibble.com/my-letter-to-clients/#comment-3597 Stop asking me to help you move furniture (couches, other stuff). I'm not a mover I'm a computer tech. Stop asking me to help you move furniture (couches, other stuff). I’m not a mover I’m a computer tech.

]]> By: Votre http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-3013 Votre Thu, 10 Jul 2008 19:55:37 +0000 http://www.technibble.com/my-letter-to-clients/#comment-3013 I like to also add: Please do not announce that you "need to run out for a few minutes" (while I'm in the middle of what you called me in for) and just to "pull the door shut" behind me if I have to leave. While I'm touched by your level of trust, I'm also screwed royally if something turns up missing. Especially if you report "the computer guy was the last one here." Also do not leave me with (all true): a) a pet in heat b) your loopy grandparents c) your son up in his room smoking dope d) your teenage daughter and her friends - who seem to feel the need to parade themselves around the room in their bathing suits. In a nutshell, don't leave me alone at all. I like to also add: Please do not announce that you “need to run out for a few minutes” (while I’m in the middle of what you called me in for) and just to “pull the door shut” behind me if I have to leave. While I’m touched by your level of trust, I’m also screwed royally if something turns up missing. Especially if you report “the computer guy was the last one here.”

Also do not leave me with (all true):

a) a pet in heat
b) your loopy grandparents
c) your son up in his room smoking dope
d) your teenage daughter and her friends – who seem to feel the need to parade themselves around the room in their bathing suits.

In a nutshell, don’t leave me alone at all.

]]> By: Phil P http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-2089 Phil P Tue, 22 Apr 2008 14:09:42 +0000 http://www.technibble.com/my-letter-to-clients/#comment-2089 Try working on a girls laptop, the father sitting right there and finding exposed pictures of the girl on it. I think the father took away her laptop after that. Talk about awkward. Try working on a girls laptop, the father sitting right there and finding exposed pictures of the girl on it. I think the father took away her laptop after that. Talk about awkward.

]]> By: Computerden http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-2088 Computerden Tue, 22 Apr 2008 13:52:26 +0000 http://www.technibble.com/my-letter-to-clients/#comment-2088 lmao!! We have all been there great letter i should start sending it to all my clients. lol!! lmao!! We have all been there great letter i should start sending it to all my clients. lol!!

]]> By: JohnNvegas http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-1476 JohnNvegas Wed, 23 Jan 2008 07:10:56 +0000 http://www.technibble.com/my-letter-to-clients/#comment-1476 And please pick up your house. I have been to a home where there was so much trash the end user had to clear paths around the house. And if you have cockroaches please tell me before I take your system apart--nothing worse than finding nesting cockroaches in a case And please pick up your house. I have been to a home where there was so much trash the end user had to clear paths around the house. And if you have cockroaches please tell me before I take your system apart–nothing worse than finding nesting cockroaches in a case

]]> By: Themanshan http://www.technibble.com/my-letter-to-clients/comment-page-1/#comment-1470 Themanshan Thu, 10 Jan 2008 05:06:16 +0000 http://www.technibble.com/my-letter-to-clients/#comment-1470 Bryce, I feel your pain. I would include to your list - please don't share political, religious insights with your computer tech or ask him to share his. I once visited a client who insisted on lecturing me about becoming a Jehovahs Witness and this guy had some teen sex site burned into his monitor screen! Bryce, I feel your pain. I would include to your list – please don’t share political, religious insights with your computer tech or ask him to share his. I once visited a client who insisted on lecturing me about becoming a Jehovahs Witness and this guy had some teen sex site burned into his monitor screen!

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