Comments on: How You Are Losing Clients http://www.technibble.com/how-you-are-losing-clients/ A Resource for Computer Repair Technicians & to get PC tech support help. Sun, 21 Mar 2010 23:38:11 -0500 http://wordpress.org/?v=2.8.6 hourly 1 By: MI Computer Repair http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-13574 MI Computer Repair Tue, 23 Feb 2010 05:07:25 +0000 http://www.technibble.com/?p=4001#comment-13574 Closing phone calls is something I desperately need to get better at. Had someone say they would call back later just today, even. Always be closing! Closing phone calls is something I desperately need to get better at. Had someone say they would call back later just today, even. Always be closing!

]]> By: bob http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-13566 bob Mon, 22 Feb 2010 22:47:53 +0000 http://www.technibble.com/?p=4001#comment-13566 we have used the stickers for some years now, I place them on the back of tv's and computers. when a customer has a problem they are going to see the sticker on back and hopefully will call us again. we have used the stickers for some years now, I place them on the back of tv’s and computers.

when a customer has a problem they are going to see the sticker on back and hopefully will call us again.

]]> By: Jay http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-13559 Jay Mon, 22 Feb 2010 14:17:08 +0000 http://www.technibble.com/?p=4001#comment-13559 Very nice. I think anytime you teach customers something about their pc, they always seem greatful. Just something small they remember. Very nice. I think anytime you teach customers something about their pc, they always seem greatful. Just something small they remember.

]]> By: Melcom B Smit http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-11314 Melcom B Smit Thu, 17 Dec 2009 09:12:59 +0000 http://www.technibble.com/?p=4001#comment-11314 I think I am starting to sound like a broken record with all of my Great and keep up the good work post's but really you are a great writer! I think I am starting to sound like a broken record with all of my Great and keep up the good work post’s but really you are a great writer!

]]> By: Bill in Detroit http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-10695 Bill in Detroit Tue, 17 Nov 2009 04:39:15 +0000 http://www.technibble.com/?p=4001#comment-10695 Don't wait for a holiday ... schedule a repeat contact at 90-180 day intervals. Include TWO business cards. They'll know what the second one is for. Don’t wait for a holiday … schedule a repeat contact at 90-180 day intervals. Include TWO business cards. They’ll know what the second one is for.

]]> By: On Call PC Solutions http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-10681 On Call PC Solutions Mon, 16 Nov 2009 18:30:07 +0000 http://www.technibble.com/?p=4001#comment-10681 On my work orders I ask for birth day (day / month). When their birthday comes around, I send them a cool "Thank You" card with happy birthday written and signed by me. No coupons or direct marketing... Just happy birthday. Although after reading this article, I might start including my business card. On my work orders I ask for birth day (day / month). When their birthday comes around, I send them a cool “Thank You” card with happy birthday written and signed by me. No coupons or direct marketing… Just happy birthday. Although after reading this article, I might start including my business card.

]]> By: Brad http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-10624 Brad Sat, 14 Nov 2009 20:29:11 +0000 http://www.technibble.com/?p=4001#comment-10624 I like sending my clients Holiday Cards with a little note stating that there business was appreciated over the year and hope to help them out when they need help next time. They really seem to enjoy that. I like sending my clients Holiday Cards with a little note stating that there business was appreciated over the year and hope to help them out when they need help next time. They really seem to enjoy that.

]]> By: Internet Age http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-10601 Internet Age Thu, 12 Nov 2009 18:28:19 +0000 http://www.technibble.com/?p=4001#comment-10601 The sticker on the case rocks! When the Sh#t hitsa the fan, the firsat number that gets dailed is the one nearest at hand. Then you need to answer your phone promptly and be able to get onsite in double-quick time, which is not always the easest thing to accomplish, especially if you got a busy workshop! The sticker on the case rocks! When the Sh#t hitsa the fan, the firsat number that gets dailed is the one nearest at hand. Then you need to answer your phone promptly and be able to get onsite in double-quick time, which is not always the easest thing to accomplish, especially if you got a busy workshop!

]]> By: Joe O http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-10591 Joe O Thu, 12 Nov 2009 06:13:07 +0000 http://www.technibble.com/?p=4001#comment-10591 I too like the sticker on the case idea--now I need to source out a reputable company! I too like the sticker on the case idea–now I need to source out a reputable company!

]]> By: Edge PCs http://www.technibble.com/how-you-are-losing-clients/comment-page-1/#comment-10575 Edge PCs Wed, 11 Nov 2009 00:36:29 +0000 http://www.technibble.com/?p=4001#comment-10575 Good advice. Like the sticker on case idea! Good advice. Like the sticker on case idea!

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