Comments on: How to Handle Computer Warranties

By: Rich

Rich — Tue, 02 Mar 2010 17:16:35 +0000

The hardware I use is.

Motherboards = ASUS
Power Supplies = Rosewill
Hard Drives = WD
RAM = Kingston or Corsair
Video Cards = ASUS EVGA PNY

By: Loft Conversions

Loft Conversions — Fri, 25 Jul 2008 09:34:47 +0000

One year for hardware is sensible. I owuld certainly agree with not giving software support, this can be a complete nightmare, especially when you have a user who can barely use a PC (and there are plenty of them!)

By: RonW

RonW — Fri, 11 Jul 2008 19:44:40 +0000

Asus does have some good boards, but its hard to beat Gigabyte’s price to performance ratio, 80 bucks gets you a board that outperforms a much more expensive intel.

By: Abby

Abby — Thu, 10 Jul 2008 08:28:03 +0000

I thought ASUS have better reputation in making motherboard.

By: Bryce W

Bryce W — Tue, 08 Jul 2008 11:50:47 +0000

RonW,
I use both, but I haven’t been using the ValueRAM stuff for long enough to know for sure, only the good Kingston. Although, I haven’t had any returns with ValueRAM yet.

By: RonW

RonW — Tue, 08 Jul 2008 04:21:19 +0000

Edit: The other 30% is composed of 6 years or older seagates, or any other brand, mainly seems to be hitachi and quantums that go bad besides WD.

Seagate had the 5 year warranty before Western Digital, and that has always meant something to me. But to each his own experiences.

By: RonW

RonW — Tue, 08 Jul 2008 04:17:22 +0000

Great Article. Just a couple questions.
1) Are we talking Kingston KVR here, or the good Kingston?

2) Seagate is the way to go IMHO. Take today a brand new 250 gig Western Digital out of the box had read and read verify failures. 70% of the drives I replace are Western Digital. We generally carry seagate due to this reason, but our warehouse guy sent WD >:(

3) First post, love the site, been lurking for a while =)

By: InterNet Age

InterNet Age — Mon, 07 Jul 2008 20:50:41 +0000

Better products have less problems and users break things. That is why clients need to sign off that everything works.

By: ComputerLifeSupport

ComputerLifeSupport — Mon, 07 Jul 2008 18:25:29 +0000

Seagate. WHOA, I replace these things like crazy. WD though I’ve never had to warrenty.

By: Bryce W

Bryce W — Mon, 07 Jul 2008 07:45:13 +0000

Chuck, If I sent out to fix the job and the virus came back a few hours later, I’d go back and fix it, beyond that I wouldnt offer a warranty on software related things.

begellad, 20% markup in shop and 25% onsite. I dont think having to do warranty returns are ever “worthwhile”. Just try and minimise the chances of them happening in the first place.