So you know nearly everything there is to know about fixing computers. You can build a computer in your sleep and have all the BIOS beep codes committed to memory. Great! Now we need to get some clients. In this article we will be covering various different forms of advertising and their effectiveness.
Mailbox Drops
Most marketers will tell you that this method is highly ineffective regardless of what you are offering and that are lucky to get 2% of flyers you dropped turning into any sort of work. In my experiences this is pretty much correct however these percentages can be tweaked a bit to give you a much better return.
- Drop them in wealthy areas
From my own personal experience, for residential clients, I found that dropping them in the wealthy areas was much more effective than dropping them in middle or lower-class areas. The reason why is that they are often more likely to actually have a computer and are more willing to pay someone to come in and fix it than them spending the time trying to fix it themselves. As a nice side-effect, the wealthy are also more likely to own a business and if they like you, will get you to service their computers at the business as well. - Get them printed cheap
When using this method it is always a good idea to keep the printing costs down. As mentioned before, the effectiveness of this method is about 2% so fancy color flyers will not be cost effective. Instead, get some cheap black and white ones printed.
My flyers cost about 8 cents USD each and if I got 100 of them printed it would cost me $8.00. If two percent of these flyers turned into a job at $50 per hour I would have made $100 for my $8 investment. - Get Walking
One reason I like this method is all the walking you do while dropping your flyers into letterboxes. Walking around the rich areas can be interesting while you are mailbox dropping looking at all the nice houses. Also, let’s face it, most computer technicians should probably go for a walk anyway.
Don’t be discouraged if this doesn’t return immediate results. I still get calls from mailbox drops I did a year ago.
Local Newspaper
The local free weekly newspapers are a great place for computer businesses to advertise and perform much better than the statewide or regional newspapers. Although the free weekly ones have a smaller circulation, they stay around the house longer than the daily papers and are usually very cheap to advertise in.
- Tweak your ads
Try changing your ads every few weeks and see what works the best. Try upgrading to a larger sized ad for a week and see if the increase in calls is worth the price of the larger sized ad.Try changing the colors of your ad and see which stands out the most. If all the other ads around your ad are white with black text, try making yours with a black background with white text.
- Cycle the Areas your ads go to
Most local newspapers allow you to specify which group of suburbs your ads will be in so cycle the areas your ads show up in every now and then. You may find that there are more businesses in certain areas and the wealthy home users are more likely to call you than the working class areas.

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In the U.S., it is illegal to put flyers in or on mailboxes.:
Here is the answer from the United States Code at 18 USC §1725:
“Whoever knowingly and willfully deposits any mailable matter such as statements of ccounts, circulars, sale bills, or other like matter,
on which no postage has been paid, in any letter box established, approved, or accepted by the Postal Service for the receipt or
delivery of mail matter on any mail route with intent to avoid payment of lawful postage thereon, shall for each such offense be fined under this title.” (CFR TITLE 18 > PART I > CHAPTER 83 > Sec. 1725.)
Rich, is that America wide or only applies to certain states?
that is country wide.
Really great article, thanks for writing it! I started a computer repair service company a few months ago and we are definitely having some trouble building new business up. We’ve advertised in the Yellow Book which has been ok, but nowhere near enough business as we need. We did try a local paper by purchasing a bigger ad, and got 0 calls from it. We’ll be doing some door hangar advertising next, hoping that helps! I do like the idea of the smaller line ads in the paper though, and will probably be giving that a shot.
One thing you didn’t mention was press releases…did you have any experience with that?
Dave, I havent tried it with my Computer Repair business but I use them frequently for Technibble. I found that you need to send your release to ALOT of locations/emails for it to be effective. Only about 5% will pick you up, but those 5% can be worth it.
As for your advertising with bigger ads, you might be interested in this:
http://www.technibble.com/advertising-bigger-is-not-always-better/
[...] How to Advertise your Computer Business - So you know nearly everything there is to know about fixing computers. You can build a computer in your sleep and have all the BIOS beep codes committed to memory. Great! Now we need to get some clients. In this article we will be covering various different forms of advertising and their effectiveness. [...]
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