[REQUEST] Corrupted Bitlocker SSD will not unlock

[fincoder]

turn off encryption (and fast startup, OneDrive, Teams, etc.)

OneDrive is actually very useful, why deprive your customers an easy way to backup files? Especially if the customer already has a 365 subscription.

 

[nlinecomputers]

My issue with the MS account is people remember the pin number but have no idea there was a "password" for the account. That's created issues too because they never use the MS account for anything in their day to day usage. Luckily we can usually recover it but it's still a PITA to deal with. I'm not for or against MS accounts really...if people just kept track of their stuff better it wouldn't be a problem either way lol.

This and add that many Microsoft accounts seem to be created with an account name unrelated to their main email accounts. So they forget the pin or system goes down and they lose access to it. I have no problem with M$ accounts otherwise.

 

[nlinecomputers]

OneDrive is actually very useful, why deprive your customers an easy way to backup files? Especially if the customer already has a 365 subscription.

This. All my systems are BitLocker’d, my data is safe because it lives on onedrive.

 

[sapphirescales]

OneDrive is actually very useful

OneDrive sucks, mostly because Microsoft accounts themselves suck. I want full control over my client's cloud backup. I don't want them using "Shadow123" as a password or using SMS for 2FA. If my clients want cloud backup, they're either getting N-Able or Backblaze.

EDIT: And OneDrive running at startup increases startup time markedly unless they're on a very fast computer.

 

[britechguy]

I want full control over my client's cloud backup

What you want is not important. What your client wants is. And I would flatly refuse to work with someone who would not work with OneDrive if an M365 subscription gives boatloads of space.

 

[sapphirescales]

What you want is not important. What your client wants is.

My clients want to be assured that their data is safe in "the cloud." They want someone else to deal with the BS so they don't have to worry about it. Sometimes my clients need a full image backup and sometimes all they need is a file level backup. They don't want to have to think about what they need or whether it's working or not. This is the service I provide. Peace of mind.

 

[britechguy]

My clients want to be assured that their data is safe in "the cloud." They want someone else to deal with the BS so they don't have to worry about it. Sometimes my clients need a full image backup and sometimes all they need is a file level backup. They don't want to have to think about what they need or whether it's working or not. This is the service I provide. Peace of mind.

Which can be provided in multiple ways. You are the one who asserted, "OneDrive sucks, mostly because Microsoft accounts themselves suck. I want full control over my client's cloud backup. . . If my clients want cloud backup, they're either getting N-Able or Backblaze."

OneDrive is one of those options. And forcing your clients to your personal preferences, because that's what they are, is not justified for having reliable cloud backup.

We all try to provide our clients with peace of mind. And we do that by looking at what they may already have at their disposal, and not purchasing anything that's not necessary for the intended goal.

 

[labtech]

I "always" ask up front if it's critical data and if they would be willing to pay for my data recovery partner's services, they seldom do, but when they do at least I get a commission. I don't play around with people's data duh

All reputable data recovery companies offer commission. The question is:
With your customers in need of specialist help, do you want 10% on a higher number of approved cases at a more affordable quote OR 20% on once every 5 months at a high quote (which is even embarrassing at times to present to a customer)?

You seem to be stuck on the latter, but it helps your business much less, not only from a commission perspective, but with less customers you can help & more headache for you (like this bitlocker case).

Maybe you would consider giving other reputable specialists a chance for a win-win situation for you and them:

Global Group for Data Recovery Engineers | Data Recovery Professionals

Data Recovery Professionals are a worldwide group of professional data recovery engineers who share data recovery techniques and information. We offer advice to anyone who is trying to source professional data recovery and what they can expect from the process.

www.datarecoveryprofessionals.org

 

[nlinecomputers]

Why does your URL go to a this domain is for sale link?

 

[lcoughey]

Why does your URL go to a this domain is for sale link?

He's having issues writing the correct domain. https://www.datarecoveryprofessionals.org/

 

[labtech]

Why does your URL go to a this domain is for sale link?

I was typing standing up and forgot to correctly type .org vs. com... brain overload at this hour. Thanks for pointing it out.