Go Back   Technibble Forums > General Computers > General Computer Chit-Chat

  Technibble Sponsor

Reply
 
Thread Tools Display Modes
  #1  
Old 08-26-2009, 05:11 PM
jimllfixit's Avatar
jimllfixit jimllfixit is offline
 
Join Date: Apr 2009
Location: East Grinstead (Near London. UK)
Posts: 36
jimllfixit is an unknown quantity at this point
Default Windows 7

Has anyone else noticed the number of people asking about Win 7?

No-one seems to be buying PC's at the moment. Just about everyone comes in and asks "Can I but a laptop with 7 on?"

To which we say no not till 22nd Oct. Then they rant about Vista then leave. Now I do like Vista but I can see that it is buggy, and that 7 is meant to solve a lot of problems.

Is anyone else getting this rise in Custy's? I dont know what it was like XP to vista as I was in college. What do you say to them? As there gonna be problems with 7 as well when it comes out.
__________________
I like cake!
Reply With Quote
  #2  
Old 08-26-2009, 05:17 PM
ProTech Support's Avatar
ProTech Support ProTech Support is offline
 
Join Date: Dec 2008
Posts: 2,053
ProTech Support is on the way
Default

Um, I hate to tell you, but you just shot yourself in the foot....and then your customers

You are correct, Windows 7 does not come until October. Where you went wrong is sending them out the door without a sale. As with Windows Vista, they have the upgrade option. http://www.microsoft.com/windows/buy...s/upgrade.aspx

So if they come in and are looking for Windows 7, let them know they can purchase a computer today, and upgrade to Windows 7 as soon as it releases. They are happy, you have a sale, and Microsoft keeps lining those pockets.
__________________
Don't forget to use the "Report Post" button to notify us of threads gone south!

Technibble is a place for professionals, so lets keep it professional.
_______________________________________________

ProTech Hosting - Website Hosting, Domain Registration, & Internet Services!

Special discount on website hosting for TechNibble members, send me a message for more information!
Reply With Quote
  #3  
Old 08-26-2009, 09:43 PM
jimllfixit's Avatar
jimllfixit jimllfixit is offline
 
Join Date: Apr 2009
Location: East Grinstead (Near London. UK)
Posts: 36
jimllfixit is an unknown quantity at this point
Default

See this is the thing though, they WONT buy, a lot of them dont care that Vista is upgradeable and the rest just wont listen. This is where I'm getting confused. Most of our custys respect what we say, but people seem to be far to set in there ways about Vista
__________________
I like cake!
Reply With Quote
  #4  
Old 08-26-2009, 11:33 PM
SOHO-NZ's Avatar
SOHO-NZ SOHO-NZ is offline
 
Join Date: Mar 2009
Location: Wellington, New Zealand
Posts: 296
SOHO-NZ is an unknown quantity at this point
Default

Quote:
Originally Posted by ProTech Support View Post
Um, I hate to tell you, but you just shot yourself in the foot....and then your customers

You are correct, Windows 7 does not come until October. Where you went wrong is sending them out the door without a sale. As with Windows Vista, they have the upgrade option. http://www.microsoft.com/windows/buy...s/upgrade.aspx

So if they come in and are looking for Windows 7, let them know they can purchase a computer today, and upgrade to Windows 7 as soon as it releases. They are happy, you have a sale, and Microsoft keeps lining those pockets.
This is where we all need to find a balance between the advice we give based upon the best technical information (ie Vista or Win 7) vs the advice that is best for our business (ie let's make a sale).

It's a bit of a dilemma. I don't think most of my customer will want to get a Vista machine then have to Upgrade it later. - So I have been suggesting that my customers wait until October, and call me when Windows 7 is native to the computer. I think the customers appreciate the honesty, and well, we'll see how many of them come back when Windows 7 is fully available. My customers tend to be very loyal, so I don't really worry about losing out to competition much.
__________________
Steve
SOHO Computer Services Ltd
Wellington, New Zealand
Reply With Quote
  #5  
Old 08-27-2009, 11:04 AM
Cue Cue is offline
 
Join Date: May 2009
Location: Iceland
Posts: 419
Cue is an unknown quantity at this point
Default

You might loose some sale, as other companies will use the Windows 7 hype and put out special deals.
And the worst ones will try to get rid of the computers that just meet minimum requirements.
I remember some bastards here sold computers with 512mb memory and shared video memory when Vista was new.
Those computers are completely unusable from the get go.

Not to hijack your thread, but does anyone know if W7 is different from Vista in any way that concerns us, repair vise?
Reply With Quote
  #6  
Old 08-27-2009, 11:30 AM
jimllfixit's Avatar
jimllfixit jimllfixit is offline
 
Join Date: Apr 2009
Location: East Grinstead (Near London. UK)
Posts: 36
jimllfixit is an unknown quantity at this point
Default

I don't think it would to much, having used the RC it seems to work in much the same way as Vista at the core. Also hopefully there wont be much of driver incombatibility.
__________________
I like cake!
Reply With Quote
  #7  
Old 08-27-2009, 05:37 PM
ProTech Support's Avatar
ProTech Support ProTech Support is offline
 
Join Date: Dec 2008
Posts: 2,053
ProTech Support is on the way
Default

Quote:
Originally Posted by SOHO-NZ View Post
This is where we all need to find a balance between the advice we give based upon the best technical information (ie Vista or Win 7) vs the advice that is best for our business (ie let's make a sale).

It's a bit of a dilemma. I don't think most of my customer will want to get a Vista machine then have to Upgrade it later. - So I have been suggesting that my customers wait until October, and call me when Windows 7 is native to the computer. I think the customers appreciate the honesty, and well, we'll see how many of them come back when Windows 7 is fully available. My customers tend to be very loyal, so I don't really worry about losing out to competition much.
I completely agree and follow what you are saying. As a matter of fact, that is exactly how I handle it myself. I think I just came off wrong with my post. I was not saying that regardless of what they are looking for, try and get that sale. Sales are important, but loyalty and trust are the bread and butter. It just sounded as if the OP was not even giving the customer information about that path (the purchase now, upgrade later), hence potentially loosing some customers that would have been comfortable with doing it.
__________________
Don't forget to use the "Report Post" button to notify us of threads gone south!

Technibble is a place for professionals, so lets keep it professional.
_______________________________________________

ProTech Hosting - Website Hosting, Domain Registration, & Internet Services!

Special discount on website hosting for TechNibble members, send me a message for more information!
Reply With Quote
  #8  
Old 08-27-2009, 06:21 PM
thecoldone06's Avatar
thecoldone06 thecoldone06 is offline
 
Join Date: Aug 2007
Location: St. Louis, MO
Posts: 824
thecoldone06 is on a distinguished road
Default

In order to sell to them on the spot regardless of whether Win 7 is released yet is to maybe offer some sort of presale discount. If, for example, you have 5 people that want a computer with Win 7 and your a Dell authorized reseller, get a $100.00 deposit (obviously applied to the final bill) and order all 5 computers at once with the authorized reseller discount when Win 7 becomes pre-installed.
Reply With Quote
  #9  
Old 08-30-2009, 08:27 PM
gunslinger's Avatar
gunslinger gunslinger is offline
 
Join Date: Jul 2007
Location: Cookeville, Tennessee
Posts: 3,170
gunslinger has a spectacular aura aboutgunslinger has a spectacular aura about
Send a message via Skype™ to gunslinger
Default

I can't blame them. Anyone with sense will wait until Windows 7 comes pre-installed. There are a number of good reasons for this.

1. Even though Microsoft stated that anyone who got a Vista machine after June would get a free upgrade to 7, this is manufacture dependent. It is at their discretion to honer this and some are not. ( Ask Mike Smith from the Mike tech show about his new Gateway )

2. If Windows 7 comes pre-installed most likely all the drivers will work.

3. If they buy now they will have to put up with Vista for a month, and no one should have to suffer through that.

4. As a side note I have been using Windows 7 for months with no problems at all, and as my primary OS for over a month again with no problems.

Last edited by gunslinger; 08-30-2009 at 08:29 PM.
Reply With Quote
  #10  
Old 08-30-2009, 08:46 PM
NickCat11's Avatar
NickCat11 NickCat11 is offline
 
Join Date: Apr 2009
Posts: 2,324
NickCat11 is on a distinguished road
Default

Quote:
Originally Posted by gunslinger View Post
3. If they buy now they will have to put up with vista for a month, and no one should have to suffer through that.
lol.................................
__________________
Nicholas Catanoso
Garden Greenhouse and Nursery
Avalon Campground
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:59 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Technibble.com is based out of MELBOURNE, AUSTRALIA.