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Old 08-20-2009, 08:11 PM
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Default *Urgent* - data recovery question

Hi all,

a customer called me today. His POS database (.mdb) disappeared from the shared drive on his server about midnight last night. The server spontaneously rebooted following a suspected lightning strike on his incoming wireless broadband antenna which was connected to a cisco router and thence to his server. The server appears fine other than having lost his database, which was open at the time. The most recent backup he h.as is a couple of weeks old. The shared drive in question is on his D:\ partition. I have installed GDB on his C:\ drive and scanned D:\ but can see no evidence of the file in question. The server has been disconnected from the network and nothing else is writing to that partition. Does anyone have any idea what I can do to further attempt recovery of the missing file?

Edit: would be quite willing to pay for assistance, remote access to server available. Can phone anyone etc. This really is ultra important.

Last edited by seedubya; 08-20-2009 at 08:33 PM.
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Old 08-20-2009, 09:20 PM
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Have you checked the temp folders for any autosave copies of the database?

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Old 08-20-2009, 09:33 PM
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If the used deleted from the server he has some alternatives, but if it was deleted from a remote computer accessed to the shared folder there's nothing you can do. You can suggest him to backup his data more often
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Old 08-20-2009, 09:39 PM
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Quote:
Originally Posted by Mr I View Post
If the used deleted from the server he has some alternatives, but if it was deleted from a remote computer accessed to the shared folder there's nothing you can do.
Why would that make a difference?
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Old 08-20-2009, 09:58 PM
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Quote:
Originally Posted by Simmy View Post
Why would that make a difference?
if the file is deleted from the server it goes to the recycle bin but if it is deleted from a remote connection it doesn't go to the server's recycle bin, nor to the that computer's recycle bin.
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Old 08-20-2009, 10:18 PM
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How you looked at shadow copies to see if it shows up?

I've never had problems with GBD, I tend to believe that if it is not there it was never there. I had a user once do something similar later I found the file in a different computer.
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Old 08-20-2009, 11:02 PM
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Quote:
Originally Posted by Mr I View Post
if the file is deleted from the server it goes to the recycle bin but if it is deleted from a remote connection it doesn't go to the server's recycle bin, nor to the that computer's recycle bin.

its still got to be on one of the disks regardless
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Old 08-20-2009, 11:41 PM
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Quote:
Originally Posted by AtYourService View Post
its still got to be on one of the disks regardless
Agreed, but GDB doesn't see it at all. Like it was never there.
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Old 08-21-2009, 01:22 AM
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I believe that GDB works on file markers (first few bytes to act as a signature) when the MFT says the file is no longer there. If GDB doesn't know the marker that says a file is starting here, then it can't see it as being different from random data.

someone feel free to correct me if I am wrong.
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Old 08-21-2009, 01:31 AM
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Try Easy Recovery Pro. Use the Raw format and specify the database extension. It should recover several preceding versions.
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