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Old 10-27-2006, 07:33 PM
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Post Computer Technicians 102: The Essential Utility Kit

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In our introduction to the CT series we explained the basics of assembling a good toolbox that'll help you deal with hardware issues. However, as you already know, there's the other side of the computer duality. Software, while not something you can touch, feel, or throw against the wall, is generally bound to give you more trouble. If you arrive to a computer that won't power up, you know it's a hardware failure for sure. If, however, it won't boot into the OS, or boots up to trouble, the odds are in favor of a software issue. And since you were summoned, you need to make sure you have as many utilities at your disposal as possible.
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