Go Back   Technibble Forums > Service Solutions > Remote Support

  Technibble Sponsor

Reply
 
Thread Tools Display Modes
  #1  
Old 08-17-2012, 04:15 AM
jamston's Avatar
jamston jamston is offline
 
Join Date: Aug 2012
Location: Wales, UK
Posts: 149
jamston is an unknown quantity at this point
Default UVNC Alternatives

Ive got UVNC setup but have been having a bit of trouble with it lately with regard getting it working on my other computers. The only threads I could find on it were quite old, so I was wondering if everyone had abandoned it and moved onto something else. Hopefully something a bit easier, but with the customisation options of UVNC.

I havent done any remote support yet, but its something I like to offer.
__________________
JBIT Computers
Wales
UK
http://www.jbitcomputers.com
Reply With Quote
  #2  
Old 08-17-2012, 05:54 AM
FremontPC FremontPC is offline
 
Join Date: Aug 2012
Posts: 702
FremontPC will become famous soon enough
Default

I find VNC a bit fussy for customers. I tend to stick with Logmein or the like.
Reply With Quote
  #3  
Old 08-17-2012, 06:18 AM
jamston's Avatar
jamston jamston is offline
 
Join Date: Aug 2012
Location: Wales, UK
Posts: 149
jamston is an unknown quantity at this point
Default

With single click its very very simple, one click no install remote support. I thought logmein wasnt free for commercial use?
__________________
JBIT Computers
Wales
UK
http://www.jbitcomputers.com
Reply With Quote
  #4  
Old 08-17-2012, 08:54 AM
FremontPC FremontPC is offline
 
Join Date: Aug 2012
Posts: 702
FremontPC will become famous soon enough
Default

It's my understanding that it is, but they'd rather you get the pro, rescue, etc.
Reply With Quote
  #5  
Old 08-17-2012, 03:39 PM
jamston's Avatar
jamston jamston is offline
 
Join Date: Aug 2012
Location: Wales, UK
Posts: 149
jamston is an unknown quantity at this point
Default

Is it possible to put all your own branding on Logmein?
__________________
JBIT Computers
Wales
UK
http://www.jbitcomputers.com
Reply With Quote
  #6  
Old 08-17-2012, 04:45 PM
FremontPC FremontPC is offline
 
Join Date: Aug 2012
Posts: 702
FremontPC will become famous soon enough
Default

I think it depends on which product you get. I believe you can brand their "Rescue" product.
Reply With Quote
  #7  
Old 08-17-2012, 05:31 PM
rjframe rjframe is offline
 
Join Date: Jan 2012
Location: Indiana
Posts: 236
rjframe will become famous soon enough
Default

Logmein Free is consumer use only.

There a few threads comparing remote support systems. I prefer ScreenConnect (I assume you don't care if it's actually a VNC); inexpensive, amazing, and fully brand-able/customizable.
__________________
I am not absentminded. It is the presence of mind that makes me unaware of everything else.

G.K. Chesterton
Reply With Quote
  #8  
Old 08-18-2012, 01:12 AM
red12049 red12049 is offline
 
Join Date: Aug 2009
Posts: 965
red12049 has a spectacular aura aboutred12049 has a spectacular aura about
Default

Quote:
Originally Posted by rjframe View Post
Logmein Free is consumer use only.

There a few threads comparing remote support systems. I prefer ScreenConnect (I assume you don't care if it's actually a VNC); inexpensive, amazing, and fully brand-able/customizable.
Maybe not...

http://community.logmein.com/t5/Free...use/td-p/41320

Rick
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:48 AM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Technibble.com is based out of MELBOURNE, AUSTRALIA.