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Old 04-28-2012, 12:29 PM
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Martyn Martyn is offline
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Default Western Digital hard drive from Amazon

I bought one of these hard drives from Amazon and it arrived yesterday. The date stamp on the drive indicated 11/2010 and said it had a 3 year warranty on the Amazon advert. I checked the serial number in the WD site and it said there was no warranty so I rang Amazon. They confirmed on the phone and in writing that indeed it had a three year warranty am I missing something?

http://www.amazon.co.uk/Dell-WD3200A.../ref=de_a_smtd
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Old 04-28-2012, 01:29 PM
732914TECH 732914TECH is offline
 
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can you use crystaldiskinfo to see how many hours are on it? and startup times, if its very low < 2 hours then its a new drive and western digital would warranty it based it the date of purchase, you would just have to send WD your receipt from amazon if something did happen to it.
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Old 04-28-2012, 01:39 PM
Good Stones Good Stones is offline
 
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Test it first, if it is healthy, it is ok to use even if it was made in 2010. As for one year or 3 years, postage then might be close to the value of this disk years later.
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Old 04-28-2012, 01:41 PM
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I already checked the hours and they were zero. It seems the warranty is with Amazon.
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Old 04-28-2012, 06:26 PM
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68 for a 320gb, seems a tad steep even for Amazon
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Old 04-28-2012, 06:39 PM
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Quote:
Originally Posted by Jamie View Post
68 for a 320gb, seems a tad steep even for Amazon
In fact that particular model number was around 92 so i was happy with the price.
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Old 04-28-2012, 10:12 PM
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Not clear as to the Dell reference - if it has a Dell part no. any warranty is with Dell and it probably isn't going to be 3 yrs. The reason the serial number doesn't show up on the WD site is OEM manufacturer drive warranties only apply to the OEM and not anyone downstream.
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