How Do you Charge For Onsite

[nate1579]

I live in a small area 5,000 people within a 25 Mile Radius Divided into like 8 small Towns.
I just been saying $25-$35.
I am wanting to extend my reach were I can hit a couple real good sized Towns.


Furthest Town I want to Hit is about 70 Miles Away I don't mind the commute.
Hour Drive


So basically I want go to a 70 Mile Radius.

How do you figure what to charge when you got to go Onsite?

[Trusted IT Solutions]

Use the search function. This type of question gets asked frequently. With that said, for on-site work I charge by the hour ($90-$100) with a one hour minimum.

[Cornerstone Technologies]

Originally Posted by nate1579

I live in a small area 5,000 people within a 25 Mile Radius Divided into like 8 small Towns.
I just been saying $25-$35.
I am wanting to extend my reach were I can hit a couple real good sized Towns.


Furthest Town I want to Hit is about 70 Miles Away I don't mind the commute.
Hour Drive


So basically I want go to a 70 Mile Radius.

How do you figure what to charge when you got to go Onsite?

Even $35 to me seems too low these days. I do support a church that is over an hour distant, and still gets my original rate of $40 per hour, but they tend to buy more from me and most support is now remotely done. Typically, I charge $75 an hour in my area which is a bit below average. I charge that when I go anywhere within my county. Outside of my county, it's $100 per hour, with 1 hour prepaid before I will drive to that location. If I drove a more fuel hungry car, I would have to charge more obviously, but wouldn't be fair to my clients.

[Martyn]

Wow I can't see how you can live on that sort of charging. I don't travel anymore than 10 miles for my 'free area'. The price of fuel in the UK rules out your prices.

A lot of factors go into it including price of fuel and running costs of a car. 70miles is two gallons of fuel for most cars so £14! You could end up doing just two calls a day, do the maths.

[nate1579]

my competitors Charge like I do and they been here for years so it might be my area I don't know.

It's a low Income area also Retirement and SS People.

And my clients are like why pay that when they charge this?
And I have had a lot of clients Especially on Laptops They rather buy a new computer form walmart then pay $95-$175.

Any Suggestions?

[Rob_NNCC]

Sure, I get cheap people all the time. The big sell is "ya, but what is your data worth, and re-buying office and other programs, getting them installed, set up the way you need it..."

[Lefty]

Yep, no way you can charge that for the overhead a regular business pays.

I recently raised prices from $65 to $75 per hour.

[YeOldeStonecat]

Wow you must drive a car that gets 50mpg or something to maintain profit. 70 mile radius with 35 dollar onsites. Do you at least change 1x way travel time?

[nate1579]

Well I serve one town that's 43 Miles away in My vehicle is cost $20 round trip.

$25-$35 Service Fee is within my normal 25 mile radius. This is just for coming out.

Let me explain how I charge a Little.

When a customer call's depending on how far they are away I say there is a service fee of xx amount of dollars. And if you Choose me to fix it it goes towards your bill.

This is what I charge to come out and find out the problem I got some people that rather try to i fix it themselves or they think I am to high.

I probably make around $45-$55 a hour.

But like I said I got some real Stubborn customers. Might be because I live in Arkansas.

Sorry if I am not explaining very well.

So you guys don't think its wise to serve past my area?

[Trusted IT Solutions]

Originally Posted by nate1579

or they think I am to high.

LOL On a serious note, I am learning that I need to be as up front as possible with people (including friends and acquaintances) this way they know what to expect and there are no surprises. After I tell them what my hourly rate is then it is up to them to take it or leave it. If I were you I wouldn't worry about pleasing everyone (not saying that you are). I woudn't want those "stubborn" customers anyways.