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Old 11-22-2011, 10:36 PM
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Will Will is offline
 
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Default Random BSOD's and other problems

Hi all,

A customer of mine is complaining that he keeps getting BSOD's at random times as well as application crashes. This is on a system which I built about 4 months ago. Errors include "Driver corrupt MMPool", "nv4_disp.dll", and random stop codes. I've run the memory dumps through the Windows debug kit and it seems to suggest driver problems or an issue with "RapportMgmtServ".

I was originally led to believe that the RAM was faulty, however I've run memtest on the machine overnight which returned no errors after a few full passes. Because of the "nv4_disp.dll" error, I completely uninstalled the graphics driver and installed the latest avalible from the nvidia site, yet the issues have still continued. To try and rule out the nvidia graphics I removed the driver from the system and set the BIOS to use the onboard video instead which has had no affect on the issue either.

To try and rule out a Windows issue, I have run both the system file checker and scandisk which have found no problems on multiple run's.

Does anyone have any advice as to what I should try now?

System Specs:
  • Asus P5G41T-M LX Motherboard
  • 2x OCZ Gold 2GB (1x2GB) DDR3 PC3-10666
  • Intel Core Duo E6700
  • Seagate Barracuda 7200.12 500GB
  • 650W ATX Power Supply
  • GeForce GT 520 1024MB GDDR3
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Old 11-22-2011, 10:47 PM
jogold jogold is offline
 
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To completely rule out hardware error boot form an PE disk like ubcd4win or bart and let the computer run for a while.
If it doesn't crash then you know its probably the software.
Which OS is loaded? you might want to check heat and power stability.
good luck
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Old 11-22-2011, 11:12 PM
Mr.Mike Mr.Mike is offline
 
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Jogold has given good advice. Googling the GeForce GT 520 shows this card "has a history of causing sound driver conflicts."
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Old 11-23-2011, 12:19 AM
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Thanks for your quick replies.

I'll bring the PC back to mine tomorrow and let it run with ubcd4win for awhile. The system is running Windows XP Home fully patched.
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