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#1
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Hi all,
A customer of mine is complaining that he keeps getting BSOD's at random times as well as application crashes. This is on a system which I built about 4 months ago. Errors include "Driver corrupt MMPool", "nv4_disp.dll", and random stop codes. I've run the memory dumps through the Windows debug kit and it seems to suggest driver problems or an issue with "RapportMgmtServ". I was originally led to believe that the RAM was faulty, however I've run memtest on the machine overnight which returned no errors after a few full passes. Because of the "nv4_disp.dll" error, I completely uninstalled the graphics driver and installed the latest avalible from the nvidia site, yet the issues have still continued. To try and rule out the nvidia graphics I removed the driver from the system and set the BIOS to use the onboard video instead which has had no affect on the issue either. To try and rule out a Windows issue, I have run both the system file checker and scandisk which have found no problems on multiple run's. Does anyone have any advice as to what I should try now? System Specs:
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Tru Solutions - Worthing and Brighton Computer Repair Brighton | Computer Repair Worthing |
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#2
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To completely rule out hardware error boot form an PE disk like ubcd4win or bart and let the computer run for a while.
If it doesn't crash then you know its probably the software. Which OS is loaded? you might want to check heat and power stability. good luck
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Meet my partner Mr. Murphy of the Murphy's Law Firm The golden rule of computers "there's more than one way to skin a cat". |
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#3
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Jogold has given good advice. Googling the GeForce GT 520 shows this card "has a history of causing sound driver conflicts."
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#4
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Thanks for your quick replies.
I'll bring the PC back to mine tomorrow and let it run with ubcd4win for awhile. The system is running Windows XP Home fully patched.
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Tru Solutions - Worthing and Brighton Computer Repair Brighton | Computer Repair Worthing |
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