Go Back   Technibble Forums > General Computers > Tech-to-Tech Computer Help

  Technibble Sponsor

Thread Tools Display Modes
Old 11-06-2011, 12:14 PM
dgast's Avatar
dgast dgast is online now
Join Date: May 2010
Location: Jackson, TN
Posts: 151
dgast is an unknown quantity at this point
Send a message via Skype™ to dgast
Unhappy Magic Jack Plus doesn't seem to get beyond the router.

My client wants to use their Magic Jack Plus through a router to the Comcast cable modem so they can turn their desktop off and still have the phone connect.

After installing the MJP by connecting to external power, to router with new working cable, connected phone, router hands out DHCP to MJP. Browser still goes out to internet, ipconfig shows correct addressing no APIPA addresses and can ping out no problem.

Started software on computer and it comes up like it MJP not connected at all and needs to be installed. But the software sees it when it is direct connected to the USB using PNP. Magic Jack support chat tells me to connect it directly to the cable modem while I'm talking to them, DUH! I tell him if I do that it will stop the chat, next thing I know he's closed the chat. So evidently it is not being seen from the outside world. These MJP's are a PIA if you know what I mean, anybody got any ideas?
Simple Solutions Computer Services, LLC
Greenfield, Indiana
Reply With Quote

cable modem, comcast, doesn't understand tags, magic jack, magic jack plus

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 01:58 AM.

Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Technibble.com is based out of MELBOURNE, AUSTRALIA.