Go Back   Technibble Forums > The Computer Repair Business > Business and Legal Issues

  Technibble Sponsor

Reply
 
Thread Tools Display Modes
  #1  
Old 07-15-2011, 02:36 PM
BigMac BigMac is offline
 
Join Date: Aug 2010
Location: North Carolina
Posts: 64
BigMac is on a distinguished road
Default Looking for a simple way to track PCs in shop

Hi all,

I am looking for a very simple way to check in/check out computers in the shop for tracking purposes. Basically all I want is to put a monitor in the tech area that lists all the check in computers with the customers name, phone number, type of machine, and how long it has been checked in. I realize some of the software developed by a few of the board members can do this but I want something solely for tracking. I would love to take advantage of my bar code reader to check them in and out. I could simply use one of the bar codes already on the PC (such as the Dell Service Tag) or make my own. I want it super simple; scan the barcode to check it in then scan the barcode to check it out. I use QuickBooks to do all of my invoices/receipts/CRM and like it so I don't really want to switch.

I know some programming but feel not enough for this task. Could this be done in Access or something similar? How involved would this be? Is there something like this already available? Web based would also work. Maybe you have a suggestion of a better way of doing this? Would love to hear any input.

Thanks!
Reply With Quote
  #2  
Old 07-15-2011, 02:53 PM
16k_zx81's Avatar
16k_zx81 16k_zx81 is offline
 
Join Date: Sep 2010
Location: South Australia
Posts: 3,825
16k_zx81 is a jewel in the rough16k_zx81 is a jewel in the rough16k_zx81 is a jewel in the rough
Default

Well I don't know about 'super simple', but you could definitely use PCRT for checkins/outs and barcodes

http://www.pcrepairtracker.com

Probably a bit more involved than what you're looking for though?
__________________
"Do something you love, and you'll never work a day in your life"
Reply With Quote
  #3  
Old 07-15-2011, 02:58 PM
mkeathley mkeathley is offline
 
Join Date: Jan 2010
Posts: 510
mkeathley is on a distinguished road
Default

PCRT is pretty simple and does exactly what you are looking for. And it only cost $125 if you go through ACRBO and use thier discount. Its simpel to setup and easy easy to use. I love it. it made us so much mroe efficient we could afford to hire another Tech...
__________________
Texarkana Computer Repair
Reply With Quote
  #4  
Old 07-15-2011, 07:05 PM
PBComputer's Avatar
PBComputer PBComputer is online now
 
Join Date: Feb 2010
Location: Carlisle, Cumbria, UK
Posts: 1,380
PBComputer will become famous soon enough
Default

best option would be to go from PCRT, we only use it for job tracking, but are planning on taking full advantage of all it's functions
__________________
Paul

Reply With Quote
  #5  
Old 07-15-2011, 07:44 PM
BigMac BigMac is offline
 
Join Date: Aug 2010
Location: North Carolina
Posts: 64
BigMac is on a distinguished road
Default

Thank you for the suggestions. PCRT has came a long way since first introduced. Didn't realize how many things have been added. Will definitely look into it.
Reply With Quote
  #6  
Old 07-16-2011, 10:17 AM
JonnyRT JonnyRT is offline
 
Join Date: Jun 2011
Posts: 80
JonnyRT is on the way
Default

Hi BigMac

I have sent you a PM about a guy who is building something for me that is very similar to what you want. Its just a really simple application to track computers, customers etc as I found everything else out there too detailed for my basic needs.
Reply With Quote
  #7  
Old 07-16-2011, 10:56 AM
Martyn's Avatar
Martyn Martyn is online now
Administrator
 
Join Date: Apr 2010
Location: Bedfordshire UK
Posts: 5,615
Martyn has a spectacular aura aboutMartyn has a spectacular aura about
Default

Quote:
Originally Posted by BigMac View Post
Thank you for the suggestions. PCRT has came a long way since first introduced. Didn't realize how many things have been added. Will definitely look into it.
New features are added virtually every month in the update.
Reply With Quote
  #8  
Old 07-16-2011, 02:53 PM
pceinc pceinc is offline
 
Join Date: Aug 2010
Location: Maryland
Posts: 796
pceinc is on a distinguished road
Default

NewWayService is what we use. This is our process.
Customer comes in. If new customer we add them to database. Scan PC serial, if no serial we assign one. Take customer's description of issues needing repair. Print label with barcode and customer name and number using Dymo label. Stick it to the PC and put it in line.
If existing customer we scan our barcode and enter problem description.
Very fast and efficient.

The workorders in NWS are color coded by the status.
Our statuses are
Not Started - Red
In Progress - Green
Waiting Approval - Purple
Waiting Parts - Orange
Need to Invoice - Blue
Invoiced Waiting on Pickup - Black
Picked Up - Grey (Once a week we transfer to history)

We also use QB for invoicing but there is currently no transfer feature to QB.
The system does have web services so client can check status of repair online.
Reply With Quote
  #9  
Old 07-17-2011, 07:08 AM
jeubank's Avatar
jeubank jeubank is offline
 
Join Date: Jun 2011
Location: Phoenix, AZ
Posts: 136
jeubank is on a distinguished road
Default

If you just want to check in / check out computers, tied to say a tech, through a bar code system / employee log-in.. I can program that for you in about a day. But I would probally charge about $350 for a custom development system I heard PC tracker is pretty good. cheaper than that route.

OR

You can wait for my system be online Tech Center / Customer Tech Center.. however, it is far more advanced, for a lot of other systems as well
Reply With Quote
  #10  
Old 07-17-2011, 08:37 AM
iisjman07's Avatar
iisjman07 iisjman07 is offline
 
Join Date: Jul 2009
Location: South End Of The UK
Posts: 3,049
iisjman07 has a spectacular aura aboutiisjman07 has a spectacular aura about
Default

You could use one of the free templates that Microsoft make for Microsoft Access. You could use the Access Runtime and you wouldn't even need a license for Access (unless you want to edit the templates)
__________________
put that in your pipe and grep it
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:26 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Technibble.com is based out of MELBOURNE, AUSTRALIA.