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Old 11-07-2010, 08:40 AM
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Appletax Appletax is offline
 
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Arrow My Tool Kit + Tune Up + Software

Updated 12-12-2012 - Please send me suggestions for things you think should be added to the list


Some of my Technibble threads

Massive list of links to the software I have

A Malware Removal Guide

Pictures of my stuff

How do you have your tools organized?



Sites to keep your software up-to-date

MajorGeeks
Filehippo
Portable Freeware



Various

Bleeping Computer - "a self-education tool for the novice user to learn basic concepts about Computer Technology."
The Best Freeware Reviewed and Rated


What other techs are charging for their services:
Your IT, Browar and Dade PC Repair, Thread - Service Menu, , Aaron's PC Support,
JK Tech Solutions, Derek's Computer, Staples Easy Tech, Telynyka Tech Support, Thread - Pricing, Chesterfield Computer, Neutron Tech,
Speed Tech PC
, Remote support hourly rate charges, Rate for travel time, Data Recovery Pricing

-> Things that affect what you should charge include: Your area's economic climate (country/county/city), what your competitors are charging,
how much overhead (operating expenses) you have, and how good of a tech. you are. Remember this: Don't charge less than what you think you're worth.


Autopatcher - Download updates for XP - 7. Makes it much quicker to install updates.
I also use it to make an all-in-one .net framework package (separate from the Windows update packages).
Laptop Repair Videos
SARDU - Create multi-boot USB or CD/DVD
Repair CD List - Be aware that some "Click Here!" links directly download outdated software



Windows

Windows 7 ISO x86 and x64 Official Direct Download Links
Create Universal Windows 7 - Allows you to turn a Windows 7 iso/disc into a universal version of Windows 7.
This will allow you to install any version (Starter - Ultimate) with any product key (OEM/Retail/Technet).

Note: the product key must match the version of Windows that was bought or came with the system
(e.g. If you have a product key for Windows 7 Home Premium, then install Windows 7 Home Premium)


Windows Vista (any version is what I've read) is universal by default (changed with Win 7 and is not available with XP at all).
It will accept any product key. You will need to either find a torrent of it or purchase it from Amazon or Ebay.
I recommend purchasing it so that you get the absolute best quality (no mods/no cracks/no viruses).

You will need 32 (x86) and 64 (x64) bit versions of both.


For Windows XP I suggest searching for a torrent of the Windows XP 9 in 1 iso,
which contains most versions of XP and accepts Retail and OEM product keys.


You can purchase the original restore discs from the manufacturer or from this site: Restore Discs
Dell Recovery CD Request Form


Note: Only use the product key on the Certificate of Authenticity (example),
which is located on the outside of the computer (usually). I have found them under the cover of a netbook.

Differences between OEM key and COA




Data Migration

$ Fab's Autobackup 3 or 4
Windows Easy Transfer to Windows 7
- Win Key + R (Open Run) -> migwiz



Various

Cooliris - Put a 3D wall of pictures on your web site
Black Viper - Tweak services (especially useful when malware disables all services)
Reset Network batch file
Technet Script Repository



Drivers

SimpleDrivers - Free driver finder and updater
Double Driver - Backup drivers (especially useful for older systems)
Driver Packs - "Each DriverPack is a package of drivers for a particular category of hardware."
Nvidia Drivers
ATI Drivers
Realtek HD Audio Drivers (XP - 7)



Laptops

Inside my laptop
Tim's Laptop Service Manuals
Laptop Repair 101
Laptop & Notebook Repairing, Upgrading and Modding Guides: by Manufacturers
DVD Super One - lcdtech99 - See this thread - Where I buy LCD screens
Nylon Pry Tool - Good for disassembling laptops. Search for it at this store.
Laptopkey - Replace missing keys



Sites

PlayTool - Diagnose video card problems and other good stuff
Restore Discs
Look up an error message
Find DLLs
Process Library - database of system processes
e-mail server settings
Wireless network troubleshooting: Connectivity
Troubleshooting Windows Stop Error Messages
Having Trouble Installing Windows Updates?
List of default router passwords and IP addresses
Power supply calculator
Overnight Prints - Much better quality then Vista Print
Retailmenot - Coupons (save save save $$$$)
Podnutz
Tecra Tools
Openwith.org - free programs to open any file extension



Technibble threads

How To Start a Computer Business

Part Sites - My fav. is Amazon w/ Prime shipping
Troubleshooting Video Cards: Problems and Solutions
My toolkit, and your toolkit.
The first 12 months - where I got it wrong
Windows Version Identifier
Manual Malware Removal
Companies That Will Send Free Marketing Material
Computer Parts Questions Answered
Repair Tool of the Week: The Complete List

iisjman07's Tech Stuff PDF Password: Technibble



Work Areas

A Peek at Other Computer Technicians Workbenches
A Peek at Other Computer Technicians Workbenches #2
Work Bench
Home Office Pics
Pics of Your Work Areas!



Motherboards

Mayo Hardware Blog
How to Fix Your Motherboard
Diagnose Motherboard



Equipment
(cheapest prices usually at Amazon and eBay)

Kanguru Defender Basic - Write protection for malware removal
Caselogic 24 CD Wallet
Caselogic Portable Hard Drive Case
Thermaltake TG-1 Extreme Thermal Paste - Cheapest at Amazon (Link)
GateMouth Tool Bag - looks much better in person. Holds all my most frequently used tools.
I use a larger version to store my larger equipment (PSU/rollable keyboard/mouse/external DVD/DVD + CD drives) (Link)
Paladin Crimping Tool
Duracell Universal Laptop Charger - 10 tips, automatic switching between 16V and 19V
IDE to USB Adapter
KVM Switch - Allows you to use one monitor for multiple computers
Anti-Static Wrist Band
CD Lens Cleaner
3 Volt Cell Batteries (CMOS type) - 20 for $3.43 !
Electrostatic-Control Cleaning Brush
3-in-1 Cable Tester
Digital Multimeter
Thermaltake PSU - Swap known good for bad
Leather Business Card Wallet
Logitech Marathon Mouse - Best mouse I've ever owned
Microfiber Cloth
Computer Repair with Diagnostic Flowcharts
Anti-Static Grounding Pad
CoolMax Power Supply Tester
RJ 45 Connectors - Search for them from this seller. You can get 100 for about $4.39
Modware 31 Piece Toolkit - Nice, Simple toolkit. -> Other: Amazon search, Belkin, Paladin


Paper clips for holding customer's papers together and to eject CD/DVD drives

DVI to VGA
VGA to DVI
USB to PS2
PS2 to USB

Xtreme Ram - Great store for buying RAM

ATT Go Phone - ATT Go Phone is a prepaid service. They offer decent smartphones for low prices and don't require a data package.
I pay $25 monthly for 250 minutes and unlimited texting. With Google Voice, Groove IP, and WIFI, I have unlimited minutes.



A+ Certification Training

Professor Messer - Free A+, Network +, and Microsoft Certification training videos
A+ Guide to Managing & Maintaining Your PC
Mike Meyer's All-in-One Exam Guide



Files to download from my MediaFire account

Bench Sheet 1, Bench Sheet 2, Bench Sheet 3
Service Guarantee - For customers
Terms and Conditions - For customers
Protection Handout - For customers
PC Tune Up - For customers
Thank You Letter - For customers
Written Recommendation Request - For customers
Tune Up Guide
Computer Hardware Poster
Tools Map
Computer Technicians Quick Reference Guide
How to crimp RJ-45: (1) (2)
Ping of Death :P





My prices


$70 - Virus Removal
$60 - Tune up

$75 - Windows Install/Reinstall/Upgrade
- Includes: Backup & Restore data & Tune up

$35 per hour (1 hour min)

Troubleshooting

Tutoring

Password Reset for Windows User Account

Free Dial Up Access Setup

Laptop keyboard Replacement​​
​​​
Data Transfer to New Computer

Wireless Router Setup
- Setup, configure, and safeguard your router
- Connect devices​
- Enable devices to share files​​

$20
Memory, Hard Drive, CD/DVD Drive Install

$70 - Laptop Screen Replacement
$60 - Inverter Board Replacement

$65 - Desktop $75 - Laptop
- Motherboard Replacement

Varies - Data Recovery

$65 - Computer Setup
- Pre-purchase advice
- Unpack and assemble
- Setup individual user accounts
- Connect to the Internet
- Check if computer is functioning properly
- $30 extra - tune up (even brand new computers benefit)

Last edited by Appletax; 12-12-2012 at 05:30 PM.
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  #2  
Old 11-07-2010, 08:41 AM
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Appletax Appletax is offline
 
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Tune Up Guide


. Stop unwanted startup programs – use StartUpLite, CCleaner, msconfig
. Run CCleaner
. Auslogics defrag; set auto schedule
. Remove junk/bloatware/unused toolbars

. Update all installed web browsers and install the latest versions of:
Java, Flash Player, Adobe Reader, CCleaner, Silverlight, Auslogics Disk Defrag, Puran Defrag, TeamViewer

. Update DirectX
. Update Windows
. Update graphics card drivers
. Update BIOS

. Disable Auto Restart to pause BSODs
. Check Device Manager for driverless devices and for any errors/problems
. Change Virtual Memory size to 1.5x amount of installed RAM (min + max). 1st set to 0, defragment, then increase.
. Change System Restore to 1-3% depending on size of hard drive
. Disable system restore, and then create a new restore point (only do at the very end)

. Check hard drive health with Crystal Disk Info and/or HD Tune
. Run chkdsk c: /f /r from command prompt
. Run sfc /scannow
. Mem Test 86

. Visual inspection of motherboard for swollen capacitors and brown/darkish spots
. Test the power supply


Security check:

. Check AV; Install Avast if expired – custom installation -> uncheck “avast! gadget” + “Web Reputation plugin”
register, update, and disable sounds
. Check if the Firewall is enabled
. Check if the system is set to automatically receive updates
. Run Secunia online software inspector
. Run Microsoft Security Analyzer


Light malware detection (safe mode)

. Run rkill
. Run HiJackThis and scan at hijackthis.de
. Install Malwarebytes or SUPERAntiSpyware; update; run quick or full scan


Physically clean the system

. Remove internal dust
. Wipe down the exterior
. Clean the optical drive’s lens


Windows XP

. Change theme to Royale
. Right click taskbar -> properties: uncheck “Group similar taskbar buttons”, Check “Show Quick Launch”
customize Start Menu: uncheck “Highlight newly installed programs”, uncheck “List my most recently opened documents”
check “My Network Places”
. In the Start Menu remove the “My” in My Document etc.
. Change the Control Panel to classic view
. Start -> user picture -> Home -> Change the way users log on or off -> uncheck “Use Fast User Switching”


Windows Vista + 7

. Right click taskbar -> Start Menu -> Customize -> uncheck “Highlight newly installed programs”, check “Network”
. Access the power options: click the battery icon in the system tray and click “more power options” or open the Control
Panel and click “Power Options”.
-> “When I press the power button:” -> Select “Shutdown” for on battery and plugged in.


Antimalware Tools folder

. TDSSKiller, Malwarebytes’ Antimalware, SUPERAntiSpyware, rkill, Spybot Search & Destroy
Task Manager Fix, Complete Internet Repair, Avast


Other

. Remove Limewire if installed and replace with Frostwire
. Install CDBurnerXP for burning discs

Last edited by Appletax; 12-12-2012 at 05:23 PM.
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  #3  
Old 11-07-2010, 09:29 AM
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iisjman07 iisjman07 is offline
 
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Very nice thread, thanks for sharing
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Old 11-07-2010, 10:45 AM
dannyict dannyict is offline
 
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Thanks for the detailed info
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Old 11-07-2010, 11:50 AM
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thanks for the lists, they're great. I've a new tech just started. He'll love this.
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Old 11-07-2010, 02:26 PM
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thanks for taking the time. Good thread and some interesting links
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Old 11-07-2010, 02:37 PM
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Quote:
Originally Posted by 16k_zx81 View Post
thanks for taking the time. Good thread and some interesting links
+1

nice one Appletax
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Old 11-07-2010, 07:51 PM
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Nice thread! Very thorough job!
Thanks for sharing!
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  #9  
Old 11-07-2010, 07:52 PM
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Quote:
Originally Posted by Appletax View Post
Tune Up Guideline

. Visual inspection of motherboard for swollen capacitors and brown/darkish spots
. Test the power supply

. Stop unwanted startup programs
. Run CCleaner
. Auslogics defrag; set auto schedule
. Run chkdsk c: /f /r from command box
. Run sfc /scannow
. Mem Test 86
. Remove junk/bloatware/unused toolbars

. Update all installed web browsers and install the latest versions of:
Java, Flash Player, Adobe Reader, CCleaner, Silverlight, Auslogics Disk Defrag, TeamViewer

. Check Device Manager
. Run Fix IE utility
. Remove MSN Messenger from addons in Internet Explorer
. Check if the Firewall is enabled
. Update DirectX
. Update Windows
. Disable Auto Restart to pause BSODs
. Update the graphics card drivers
. Check if the system is set to automatically receive updates
. Change Virtual Memory size to 1.5x amount of installed RAM (min + max). 1st set to 0, defragment, then increase.
. Change System Restore to 1-3% depending on size of hard drive
. HJT Log
. Run Microsoft Security Analyzer
. Run Secunia online software inspector
. Check current AV; Install Avast if possible (disable sounds and register)
. Install Malwarebytes; run full scan
. Disable system restore, then create a new restore point (only do at the very end)


Physically clean the system

. Remove internal dust
. Wipe down the exterior
. Clean the optical drive’s lens



Tips:

If viruses are launched even after you boot in Safe Mode and you cannot get the AV software to work, try searching for suspicious entries in the subkeys under HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\SafeBoot. Subkeys under this key control what is launched when you boot into Safe Mode. Also, if you are unable to boot into Safe Mode, system files might be infected. Go into the windows directory, sort by date. Check for any files newer than a few weeks.
Much better than:

1. Get computer
2. Run MRI
3. Call Customer and advise of bad hardware
4. Execute Evil Laugh


EDIT: Oh, forgot to say that this is an awesome list.... awesome thread. Thanks for sharing. Things like this help everyone to better optimize our processes.

Last edited by NeutronTech; 11-07-2010 at 10:28 PM.
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  #10  
Old 11-07-2010, 07:55 PM
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Wow, that's actually a very well put together list. More information than necessary, if anything - which is by no means a complaint. Thanks!
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