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#1
10-20-2010, 07:15 PM
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Think Point Virus
wow, badass!
Anyone else getting it? I got 2 today and repaired 'em both remotely.
__________________
$29 for all 3 eBooks, spring fling sale! Call That Girl's Guide to Remote Support, Manual of Operations and Social Media Guide. Click here to read more and buy now Want to download my podcast about business and marketing? http://www.bamcast.biz 
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#2
10-20-2010, 07:22 PM
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Haven't seen it yet. The virus of the week for me is Smart Engine.
__________________
 Get a Geek. Get it Done. Computer, Networking, and Home Theater installation, service and repair in the Greater Sacramento, CA Region. http://www.thecomputergeeks.com
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#3
10-20-2010, 07:51 PM
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I think it's coming from MSN.com
__________________
$29 for all 3 eBooks, spring fling sale! Call That Girl's Guide to Remote Support, Manual of Operations and Social Media Guide. Click here to read more and buy now Want to download my podcast about business and marketing? http://www.bamcast.biz
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#4
10-20-2010, 09:34 PM
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Just got a call on Think Point, customer on the way to me now.
Says it wont boot, stuck on think point screen. I havent had this one yet, I will time myself. Lone99star
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#5
10-20-2010, 09:59 PM
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So CTG - what are your tactics for virus removal remotely? I guess what mean is how you get control of the PC when the virus is stopping the installation of LMI or Teamviewer or whatever? Are you relying on rkill or safe mode w. networking?
Just I'm finding rkill not to be 100% effective.
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#6
10-20-2010, 10:44 PM
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Personally I find that the viruses do not block the download and launch of the teamviewer quick support client. That is assuming that they can get on the Internet.
__________________
Get a Geek. Get it Done. Computer, Networking, and Home Theater installation, service and repair in the Greater Sacramento, CA Region. http://www.thecomputergeeks.com
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#7
10-20-2010, 10:44 PM
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Mobiletechie, I have a few ways I get in a system (turn off proxies, safe mode with networking or msconfig/disable start up/reboot, task manager), I talk the client through a series of attempts until one gets me the "OMG, the internet works!"...then off I go with my repairs. Some manual/some scan.
This one wouldn't allow any scan tools but SAS. MBAM is getting hit bad lately with the virus, I am going to guess that MBAM without license may be soon not too good. Only because the new viruses are not allowing updates from MBAM, so off to finding alternatives. I am now an affiliate with SAS, we'll see how that product does with a pro license. I need to test it a bit more. Edited to add, the Think Point can be released by killing hotfix.exe. Then you can have at it.
__________________
$29 for all 3 eBooks, spring fling sale! Call That Girl's Guide to Remote Support, Manual of Operations and Social Media Guide. Click here to read more and buy now Want to download my podcast about business and marketing? http://www.bamcast.biz
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#8
10-20-2010, 10:55 PM
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I started tm while thinkpoint was doing the startup scan, stopped hotfix.exe.
Removed it manually and I,m cleaning up behind it now. Lone99star
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#9
10-20-2010, 11:22 PM
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Had no problem removing
I had no problem removing Thinkpoint from 4 machines so far this week with malwarebytes.
Used this: http://www.myantispyware.com/2010/10...ons/#more-5470.
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#10
10-20-2010, 11:48 PM
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Quote:
__________________
 Neutron Technologies - Grayling, MI Computer Repair Computer Service Virus & Malware Removal
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