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#1
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I have a laptop in here, that has windows vista on it, it didnt have any service packs installed. There were also virus's on the machine.
I removed the viruses and installed service pack 1, when it rebooted it has been stuck in the startup repair and cant repair itself. I have ran chkdsk and it finds certain files that are not in the right place I guess, and I have ran this from the DVD as well and i get the same results. When I do a chkdsk it claims it solves the problems but its still in a loop. I cant get to safe mode and any other mode i select, any other mode, starts and then soon enough I am in the startup repair again. Any suggestions? Oh yea and as is normal i cant run the sfc /scannow for some reason. |
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#2
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First, I'd image the disk, copy it in raw mode to another hard drive so that further damage to the filesystem can't occur, just in case the owner remembers a file that they really do need recovering. I'd also use something like fab's autobackup to copy user files and settings off the machine, then I'd advise the client that I need to nuke and repave.
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#3
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seems like the virus did some damage or something. Then perhaps by applying service pack 1 that made things worse? This is where a technet subscription comes in handy.. Microsoft has a program called Desktop optimization pack. that software creates what called a Dart (Diagnostics and Recovery Toolset) cd.
Has great tools and does have a virus/spyware removal tool. http://www.microsoft.com/windows/ent...p/default.aspx
__________________
--Jose-- "Everyone Needs their own I.T. guy :)" From Queens, New York |
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