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Old 02-03-2010, 02:55 AM
DallasPCMan DallasPCMan is offline
 
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Default need a little help

I have a friend/coworker that has a computer that is in trouble. It will not boot to windows, BSOD, nor will it boot to safe mode. I can boot it to UBCD for windows. From the cd boot, I can run Super Anti Spyware and it will find several trojan infections. When I attempt to clean them, SAS wants to reboot to complete the cleaning. When rebooted, from the CD, everything goes back to the way it was. Any suggestions as to how to get rid of the trojans? Sorry, I didn't write down the specific infections. I need something that can get rid of them without the need to reboot.

Thanks,

DallasPCMan
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Old 02-03-2010, 03:32 AM
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anonymous Mac Tech anonymous Mac Tech is offline
 
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I'm a full time Mac Tech and no virus expert by far, but why not just slave the drive?
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Old 02-03-2010, 04:00 AM
PR Tech PR Tech is online now
 
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I agree. Pull the drive from the system and use a IDE/SATA to USB adapter or something along those lines to connect it to another computer. Run a full virus scan on the drive with virus software that is already installed on computer or use http://www.f-secure.com/en_US/securi...online-scanner. Also run chkdsk on it while it is out.
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Old 02-03-2010, 05:22 AM
B Trevathan B Trevathan is offline
 
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SuperAntiSpyware is wanting to restart windows not restart from the UBCD. No one anti-malware program is going to catch everything, I recommend first running an anti-virus scan and then run SuperAntiSpyware and then run MalwareBytes Anti-Malware scan, if you still have things reinstalling then run an anti-rootkit scan.
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Old 02-03-2010, 05:07 PM
DallasPCMan DallasPCMan is offline
 
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Pretty much what I thought but wanted to see if anyone knew of something else.

Thanks guys.
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