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  #11  
Old 12-11-2009, 09:00 AM
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Originally Posted by pauln375 View Post
Ok I thank you for the fast reply and for clearing it up for me
I was not trying to be critical was only questioning what it was exactly you were selling now that i understand when I am done with my vacation around the first of the year i will be purchasing the pro option and again thanks for fast reply
Thanks for your interrest in this program...More additions is in the pipe-line for future releases...
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Last edited by Marius; 12-12-2009 at 10:06 AM.
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  #12  
Old 01-02-2010, 10:06 PM
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Originally Posted by pauln375 View Post
So am I correct that all this basicly is a copy of the uvnc 1 click option, But you have written a program to build the customer file locally without using the generator on the net? Or am i missing something? It is not my intent to sound rude ,but arent you just chargeing for something that can be obtained free? ...
Just look at helpdeskvnc or oneclick. Both also seem quite similar to UVNC SC, so you are basically paying for the added features (there may be other differences that I'm not aware of ). imho, RAC has an advantage since, in addition to locally and dynamically building the customer file, you also get another major addition: re-boot with re-connection and port monitoring for disconnections - without the expense of those other programs.

It's in my toolbox. Thanks Marius, I'll upgrade to commercial when my remote support demand grows!
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  #13  
Old 01-03-2010, 05:51 AM
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Originally Posted by Digital Regenesis View Post
Just look at helpdeskvnc or oneclick. Both also seem quite similar to UVNC SC, so you are basically paying for the added features (there may be other differences that I'm not aware of ). imho, RAC has an advantage since, in addition to locally and dynamically building the customer file, you also get another major addition: re-boot with re-connection and port monitoring for disconnections - without the expense of those other programs.

It's in my toolbox. Thanks Marius, I'll upgrade to commercial when my remote support demand grows!
Thx for you reply on RAC...In regarding to the re-boot section...it can reboot in both "safe" AND "normal" mode..The other feature is, on the Customer's side, there is an "inbuilt-utility" called WIZARD...I wrote it specially 4 techs so they can manage Vista and Win7 better...Dunno how well you know your commands, but you'll notice in win7 there is NO "control userpasswords2" at the RUN box...this has also been added in Wizard...Try it out, you might just get "addicted"
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  #14  
Old 01-04-2010, 02:22 AM
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Originally Posted by Marius View Post
you'll notice in win7 there is NO "control userpasswords2" at the RUN box...this has also been added in Wizard...Try it out, you might just get "addicted"
There isn't? I have that and have since 2000...
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  #15  
Old 01-04-2010, 04:41 AM
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There isn't? I have that and have since 2000...
Maybe i said it a bit wrong...What i meant was that usely you had a runbox and could just type control userpaswords2 in it...Now you must use Winkey+R--control userpasswords2. A lot of techies had a problem finding it...
http://www.howtogeek.com/howto/windo...vista-run-box/

Thanks for the correction
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Last edited by Marius; 01-04-2010 at 04:52 AM.
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  #16  
Old 01-04-2010, 04:53 AM
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Originally Posted by Marius View Post
there is an "inbuilt-utility" called WIZARD...I wrote it specially 4 techs so they can manage Vista and Win7 better...
Yeah, seen it and like it. It Would be GREAT if you added the ability to add other utilities to the client file build. Tried adding another file to the 'client' folder, but it's not included when I build it then extract helpdesk.exe. Is this possible in a future version?

Thinking that this would make for better competition of RAC against advantig one click:
http://www.advantig.com/oneclick/
"Build-Your-Own ToolBox lets you include an unlimited number of tools, files or programs by dragging and dropping them into a folder in the customer module creator folder in addition to the Tools Website and 10 custom tool commands."
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  #17  
Old 01-04-2010, 05:00 AM
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Originally Posted by Digital Regenesis View Post
Yeah, seen it and like it. It Would be GREAT if you added the ability to add other utilities to the client file build. Tried adding another file to the 'client' folder, but it's not included when I build it then extract helpdesk.exe. Is this possible in a future version?

Thinking that this would make for better competition of RAC against advantig one click:
http://www.advantig.com/oneclick/
"Build-Your-Own ToolBox lets you include an unlimited number of tools, files or programs by dragging and dropping them into a folder in the customer module creator folder in addition to the Tools Website and 10 custom tool commands."
mmm...Havnt thought about something like this...let me "chew" on it, cause that will mean MORE coding...

PS: just bare with me as I'm the "only" coder of RAC so time is of essence lol
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Last edited by Marius; 01-04-2010 at 06:58 PM.
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  #18  
Old 01-05-2010, 05:40 AM
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Quote:
Originally Posted by Digital Regenesis View Post
Yeah, seen it and like it. It Would be GREAT if you added the ability to add other utilities to the client file build. Tried adding another file to the 'client' folder, but it's not included when I build it then extract helpdesk.exe. Is this possible in a future version?

Thinking that this would make for better competition of RAC against advantig one click:
http://www.advantig.com/oneclick/
"Build-Your-Own ToolBox lets you include an unlimited number of tools, files or programs by dragging and dropping them into a folder in the customer module creator folder in addition to the Tools Website and 10 custom tool commands."
oK...tHE FREEWARE VERSION IS NOW AVAILIBLE INCLUDING THE uTILITIES SECTION...JUST AD YOUR UTILS AND RAC WILL EMBED IT IN THE CLIENT'S HELPDESK.EXE FILE
Download HERE!
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Last edited by Marius; 01-13-2010 at 08:49 PM.
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  #19  
Old 01-06-2010, 07:09 AM
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yup, the GUI and functionality isn't 100% smooth yet, but it does work. Great start.

BTW, saw a testimonial section on your site, I'd be happy to provide one for you after all this hard work and time you put into such an outstanding tool, just hit me up w/ a PM...
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  #20  
Old 01-14-2010, 09:32 PM
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