How to backup iPhone 3g with itunes

[anonymous Mac Tech]

Originally Posted by ell

I just texted her, its version 4.2.6

Yep, that's what I thought. The iphone is going to have to be updated first before it will even think about syncing.

[ell]

Originally Posted by anonymous Mac Tech

Yep, that's what I thought. The iphone is going to have to be updated first before it will even think about syncing.

thats what I'm afraid to do, can't risk her losing her contacts, recommendations?

[anonymous Mac Tech]

Originally Posted by ell

thats what I'm afraid to do, can't risk her losing her contacts, recommendations?

There is no other way. She's going to have to bite the bullet and update the iphone first. If the iphone has been functioning fine, updating it is really not going to be a problem. I've never seen or heard of iOS updates bricking any iphone, ipad. I'm sure it has happened in rare situations, but I suspect in those cases something was going to go anyway or somebody fubared it by interrupting the process.

Seriously, think for a minute about what you are asking...

[ell]

I have no fear of doing the update, It's just if it deletes her contacts she will blame me ofcourse, guess I will explain it all to her and let her decide. She just wants to do Facetime and the guy at Verizon said she needed to upgradee

[Cornerstone Technologies]

Originally Posted by ell

I have no fear of doing the update, It's just if it deletes her contacts she will blame me ofcourse, guess I will explain it all to her and let her decide. She just wants to do Facetime and the guy at Verizon said she needed to upgradee

My terms and conditions state that I am not responsible for data loss, and that it is the responsibility of the client to have a full and complete backup. I would imagine you have something similar. We are not miracle workers, and sometimes what clients want done just is impossible, or its usually something they are unwilling to pay for.

For the future, seems like it is a nice opportunity to make a bit of money teaching this person how to run backups or at least setup icloud for her.

[ell]

Originally Posted by Cornerstone Technologies

My terms and conditions state that I am not responsible for data loss, and that it is the responsibility of the client to have a full and complete backup. I would imagine you have something similar. We are not miracle workers, and sometimes what clients want done just is impossible, or its usually something they are unwilling to pay for.

For the future, seems like it is a nice opportunity to make a bit of money teaching this person how to run backups or at least setup icloud for her.

yes, I have all that in my work orders, but we're like blind leading the blind, and I make it clear I am a complete mac rookie, but she tells me to figure it out cuz she knows sooner or later I do, love customers who don't expect you to be god.

[Tekguy]

Try re-enabling the backup preference in iTunes.

1.) Close iTunes.

2.) For Win 7 64bit, in the run dialog box enter "%ProgramFiles(x86)%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 0
For Win 7 32bit, in the run dialog box enter "%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 0
& press ok. iTunes won't open, but the preference will be changed.

3.) Open iTunes & see if the Backup option is available now.

[OzzyGeek]

Hi Sharepod may help you. http://www.getsharepod.com/

[ell]

I finally got it to backup, then updated it. Had to reinstall itunes and disable avira, plus she tried a diff usb port. Going to get her hooked up with icloud now too, thanks everyone!!