Backing Up Family Tree Maker Files

[cktechsolutions]

Hello,
I have a customer that their Windows OS (Windows 7) became corrupted. I am unable to boot into Windows through safe mode,etc.

They have lots of Family Tree Maker files on their hard drive that they do not want to lose. How can I back these up if I cannot boot into Windows? What files do I look for?


Thanks!

[brock029]

Use a linux live cd and try to acess the drive, remove the drive and plug it into another computer, etc...

[Martyn]

The files are *.ftw, *.ftm and *.fbc file extension from memory. I used to use Family Tree Maker many years ago when storing my family data.

[jhusted]

Originally Posted by Martyn

The files are *.ftw, *.ftm and *.fbc file extension from memory. I used to use Family Tree Maker many years ago when storing my family data.

Location of the files is: c:\program file\Family tree maker
They should be in there, my dad uses this program, backed it up for him before...