Go Back   Technibble Forums > The Computer Repair Business > Business and Legal Issues

  Technibble Sponsor

Reply
 
Thread Tools Display Modes
  #11  
Old 07-07-2012, 04:41 PM
YeOldeStonecat's Avatar
YeOldeStonecat YeOldeStonecat is online now
 
Join Date: Nov 2011
Location: Southeast Connecticut
Posts: 4,497
YeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really nice
Default

Quote:
Originally Posted by npinc View Post
Another thing would be to only refurbish top end laptops. Corporate product, higher end laptops .
If I were to even consider refurbishing computers..that's the only way I'd do it. Business grade products...MUCH higher quality components under the door (their 3 year warranty should illustrate this).

For laptops, I'll gladly take a refurb'd Lenovo Thinkpad T series at 700 bucks over some brand new low end $499 best buy special.

I wouldn't touch home grade 1 year warranty units that originally cost less than 900 bucks.
__________________
Resident "Geek on a Harley" doing IT in Southeast Connecticut
http://www.dynamic-alliance.com/
https://www.facebook.com/YeOldeStonecat
Reply With Quote
  #12  
Old 07-07-2012, 04:49 PM
PCX's Avatar
PCX PCX is online now
 
Join Date: Feb 2012
Posts: 2,535
PCX is a jewel in the roughPCX is a jewel in the roughPCX is a jewel in the rough
Default

Quote:
Originally Posted by YeOldeStonecat View Post
If I were to even consider refurbishing computers..that's the only way I'd do it. Business grade products...MUCH higher quality components under the door (their 3 year warranty should illustrate this).

For laptops, I'll gladly take a refurb'd Lenovo Thinkpad T series at 700 bucks over some brand new low end $499 best buy special.

I wouldn't touch home grade 1 year warranty units that originally cost less than 900 bucks.
The only thing I have to disagree on is the home grade portion. As long as you are picky about what you will put on the shelf and as long as you run a full diagnostics and take care of any and all issues, the profit far out weighs the profit margin. I have sold hundreds of these out of my shop and have only had a handful of them come back for warranty claims. Also, a great majority of those same customers turn into future service and repair customers.

That said, if I had a choice, I would most def go for business grade over home grade, but you have to keep in mind that most of the laptops and desktops that come in are all home grade, so you have to make due with what you have and be picky.
__________________
_

Before you decided to post your problems on the forums, did you run a FULL diagnostic?

Be willing to do what your competition is not.

"The smartest and most successful people in the world are those who surround themselves with smarter and more successful people than themselves"
Reply With Quote
  #13  
Old 07-09-2012, 10:51 AM
YeOldeStonecat's Avatar
YeOldeStonecat YeOldeStonecat is online now
 
Join Date: Nov 2011
Location: Southeast Connecticut
Posts: 4,497
YeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really nice
Default

Quote:
Originally Posted by PCX View Post
The only thing I have to disagree on is the home grade portion. As long as you are picky about what you will put on the shelf and as long as you run a full diagnostics and take care of any and all issues, the profit far out weighs the profit margin. I have sold hundreds of these out of my shop and have only had a handful of them come back for warranty claims. Also, a great majority of those same customers turn into future service and repair customers.

That said, if I had a choice, I would most def go for business grade over home grade, but you have to keep in mind that most of the laptops and desktops that come in are all home grade, so you have to make due with what you have and be picky.
That's a choice. How much time do you spend turning around a laptop? Factor in a brand new hard drive (I just couldn't resell a used laptop with a used drive)...(plus typical home grade laptops typically come with a glacially slow 5400rpm drive...I always do 7200rpm for laptops)...factor in your time.....the home grade price range would come out to 50 bucks an hour. Ain't worth it to me.
__________________
Resident "Geek on a Harley" doing IT in Southeast Connecticut
http://www.dynamic-alliance.com/
https://www.facebook.com/YeOldeStonecat
Reply With Quote
  #14  
Old 07-09-2012, 01:17 PM
PCX's Avatar
PCX PCX is online now
 
Join Date: Feb 2012
Posts: 2,535
PCX is a jewel in the roughPCX is a jewel in the roughPCX is a jewel in the rough
Default

Quote:
Originally Posted by YeOldeStonecat View Post
That's a choice. How much time do you spend turning around a laptop? Factor in a brand new hard drive (I just couldn't resell a used laptop with a used drive)...(plus typical home grade laptops typically come with a glacially slow 5400rpm drive...I always do 7200rpm for laptops)...factor in your time.....the home grade price range would come out to 50 bucks an hour. Ain't worth it to me.
Typically, I spend the same amount of time refurbing a laptop as I would repairing it for a customer . . . not sure why it would take any longer. A broken laptop is a broken laptop. If the refurbs were not worth my time, then neither would repairing computers for home users out of a shop . . . then again, you probably do not think that is worth anyone's time either.

Anyways, the same process we go through for repairs is the same process we use for refurbs. We run a full diagnostics before every repair and before we purchase a refurbs. If the hard drive passes and has little to no bad sectors, then the hard drive stays unless I feel that I should replace or upgrade it. Anything else that fails or is in bad condition gets fixed. Like I said, I have sold hundreds of these and have only had a handful come back. The rest are happy returning customers. As I said before, I make about as much if not more on these refurbs as I would if I repaired them for customers.
__________________
_

Before you decided to post your problems on the forums, did you run a FULL diagnostic?

Be willing to do what your competition is not.

"The smartest and most successful people in the world are those who surround themselves with smarter and more successful people than themselves"
Reply With Quote
  #15  
Old 07-09-2012, 01:56 PM
npinc npinc is offline
 
Join Date: Jun 2012
Posts: 170
npinc is an unknown quantity at this point
Default

Do you make more profit repairing one or refurbishing one and selling it based on spending the same time on each?
Reply With Quote
  #16  
Old 07-09-2012, 02:05 PM
YeOldeStonecat's Avatar
YeOldeStonecat YeOldeStonecat is online now
 
Join Date: Nov 2011
Location: Southeast Connecticut
Posts: 4,497
YeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really niceYeOldeStonecat is just really nice
Default

Quote:
Originally Posted by PCX View Post
Typically, I spend the same amount of time refurbing a laptop as I would repairing it for a customer . . . not sure why it would take any longer. A broken laptop is a broken laptop. .
I don't recall where I said it would take longer than a standard repair.
__________________
Resident "Geek on a Harley" doing IT in Southeast Connecticut
http://www.dynamic-alliance.com/
https://www.facebook.com/YeOldeStonecat
Reply With Quote
  #17  
Old 07-09-2012, 02:09 PM
PCX's Avatar
PCX PCX is online now
 
Join Date: Feb 2012
Posts: 2,535
PCX is a jewel in the roughPCX is a jewel in the roughPCX is a jewel in the rough
Default

Quote:
Originally Posted by npinc View Post
Do you make more profit repairing one or refurbishing one and selling it based on spending the same time on each?
it really depends. I usually make about the same maybe more on refurbs, but I would rather do the repairs for a customer instead. Every once in a while though, you get an awesome deal. I had a guy come in here Saturday that was leaving town and needed to sell his Asus G73 which is a $1200 laptop. He had is receipt from BB as well as an extended warranty. I told him that it was not within our budget to give him what his laptop was worth. I apologized and he walked out. He came back a few hours later (more than likely been told the same thing by other shops or pawn shops) and asked if we could at least give him $200 for it. I said absolutely. The only thing wrong with it is the hard drive and I offered to repair it instead of buying it, but he insisted that he had no time and did not want to deal with it . . . he just wanted to buy a new one at walmart. So now, I have the warranty in my name, going to claim the warranty and when I get it back, I am going to sell it for about $1000.
__________________
_

Before you decided to post your problems on the forums, did you run a FULL diagnostic?

Be willing to do what your competition is not.

"The smartest and most successful people in the world are those who surround themselves with smarter and more successful people than themselves"
Reply With Quote
  #18  
Old 07-09-2012, 04:20 PM
SprinterTech-WI's Avatar
SprinterTech-WI SprinterTech-WI is offline
 
Join Date: Jan 2012
Location: Stevens Point, and Wausau WI
Posts: 752
SprinterTech-WI is on a distinguished road
Send a message via Skype™ to SprinterTech-WI
Default

Yea I just traded someone a phone and a tablet for a laptop (4 months old $900 new), and a 1 month old $250 cell phone, works for me! I'll make about $400 profit between the two, should be sold by wed or maybe friday at the latest.
__________________
Chris
Sprinter Technology Services
24/7 onsite service for the upper midwest.
Retail stores in Stevens Point and Wausau NOW OPEN!
www.SprinterTech.us
www.Facebook.com/SprinterTech

Discounted wholesale printing for TN members!
1,000 4/4 biz cards $29.99
promo code: technibble

Vinyl Banners, Magnets, Brochures, Post Cards, Stickers, Rack Cards, Window Perf and MORE! PM for quote!
Reply With Quote
  #19  
Old 07-09-2012, 07:08 PM
npinc npinc is offline
 
Join Date: Jun 2012
Posts: 170
npinc is an unknown quantity at this point
Default

Quote:
Originally Posted by PCX View Post
it really depends. I usually make about the same maybe more on refurbs, but I would rather do the repairs for a customer instead. Every once in a while though, you get an awesome deal. I had a guy come in here Saturday that was leaving town and needed to sell his Asus G73 which is a $1200 laptop. He had is receipt from BB as well as an extended warranty. I told him that it was not within our budget to give him what his laptop was worth. I apologized and he walked out. He came back a few hours later (more than likely been told the same thing by other shops or pawn shops) and asked if we could at least give him $200 for it. I said absolutely. The only thing wrong with it is the hard drive and I offered to repair it instead of buying it, but he insisted that he had no time and did not want to deal with it . . . he just wanted to buy a new one at walmart. So now, I have the warranty in my name, going to claim the warranty and when I get it back, I am going to sell it for about $1000.
Well fair deal. If you make as much or more refurbishing then by all means! I make more repairing (when you factor in expenses such as initial cost, overhead, time spent, licensing, warranty and service, etc) so that's what I focus on.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:58 PM.


Powered by vBulletin®
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Technibble.com is based out of MELBOURNE, AUSTRALIA.