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Old 06-08-2012, 07:53 PM
bigdessert bigdessert is offline
 
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Default Phone auto attendant layout?
I am curious what your phone message plays at your business if someone doesn't answer.

Currently we are a 2 man shop and we have our phones ring, but if we don't answer then it plays:

Quote:
Thank you for contacting [our shop name]. If you know your parties extension please enter it now. Otherwise, for [tech 1 name] press 1, for [tech 2 name] press 2 or press 0 for the general deliver mailbox.
In my opinion this makes us seem like a small time operation and we only deal with businesses so would like to make ourselves sound bigger.

Just curious what everyone else uses for a recording and if they pickup the phone when it rings or let an answering auto attendant answer before it even rings the business phones?
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Old 06-08-2012, 10:33 PM
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"Thank you for calling Prompt Care, 'TLC for your PC'. If you are getting this message, it means that we are either giving a customer our undivided attention or you have called outside of business hours. Please leave a message including details of your computer problems or, if you prefer, email us at tech@promptcare.ca"

Paraphrased but probably close.
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Old 06-09-2012, 03:14 AM
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FYI. My web guy hired a voice actor to do his voice over and it's amazing. $50to do it. I would recommend it. I know when I have done my voicemail greetings in the past, I sound like a half dork.
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Old 06-09-2012, 03:15 AM
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Originally Posted by callthatgirl View Post
FYI. My web guy hired a voice actor to do his voice over and it's amazing. $50to do it. I would recommend it. I know when I have done my voicemail greetings in the past, I sound like a half dork.
Thanks for the input. Do you have a name or number that I can 1.hear the voice, 2. get into contact with this voice actor?
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Old 06-09-2012, 04:40 AM
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I'll send over PM for you.
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Old 06-09-2012, 05:38 AM
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Quote:
Originally Posted by callthatgirl View Post
FYI. My web guy hired a voice actor to do his voice over and it's amazing. $50to do it. I would recommend it. I know when I have done my voicemail greetings in the past, I sound like a half dork.
Only half?

Honestly though ... voice actor is a cool idea.
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