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#1
09-20-2012, 03:06 PM
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Outlook 2007 pst issues
Ok, so client has a outlook.pst file that is 0kb but also has an archive.pst file that is ok.
Client lost these emails only recently. This client had emails dating back to 2009 and I don't think he was into archiving either. One of my main concerns is that the computer has had many shutdown issues. I am transferring his data and programs over to his new computer. System Win 7 Home Premium 64bit. I have tried running the scanpst program, with no luck. Funny thing is that when I do a search I can see the email attachments in pdf form but cannot access them or find there location. I'm just wondering if anyone has used the feature previous versions in win 7 with any success on pst files. I do not have the computer, client needs for business. Thanks for your help, Regards, 
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#2
09-20-2012, 08:29 PM
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Quote:
__________________
2 Corinthians 5:21 "For God made Christ, who never sinned, to be the offering for our sin (by dying in our place), so that we could be made right with God through Christ."
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#3
09-20-2012, 08:33 PM
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I've seen this. But no idea if it is any good or not.
http://www.datanumen.com/aor/ Best solution is prevention. Mail Store Archiver.
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#4
09-20-2012, 08:38 PM
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I don't really understand the point of your post. Why would you not check previous versions anyway, its not like its going to do any harm.
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#5
09-21-2012, 10:38 AM
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Quote:
Member is not a tech by living..most likely just a spambot.
__________________
Resident "Geek on a Harley" doing IT in Southeast Connecticut http://www.dynamic-alliance.com/ https://www.facebook.com/YeOldeStonecat Last edited by YeOldeStonecat; 10-08-2012 at 10:39 AM.
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#6
09-21-2012, 10:48 AM
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Quote:
Going to assume something corrupted the users PST....so Outlook barfed and created a new one after it couldn't find the old one. May want to look at a shadow copy explore tool....depending on how the end user allowed to let the new PST be named. Once you've restored it..I'd want to check a few things to ensure it didn't blow up again. *Size of PST *What antivirus are they using? *COM add-ins/plugins for Outlook need any updating? *If it's a larger PST..can cause heavy drive use...perhaps a new HDD may be in order.
__________________
Resident "Geek on a Harley" doing IT in Southeast Connecticut http://www.dynamic-alliance.com/ https://www.facebook.com/YeOldeStonecat
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#7
09-21-2012, 11:05 AM
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I'm glad someone could answer my question. The client has Norton 360 premium. I'll most likely see him again early next week. Hopefully it will work. I'll definitely be advising him to backup his pst files more regularly. Thanks again
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#8
09-21-2012, 11:10 AM
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If it's on an additional partition..by default previous versions is only turned on on the system volume, so hopefully his PST was in a default user profile location.
__________________
Resident "Geek on a Harley" doing IT in Southeast Connecticut http://www.dynamic-alliance.com/ https://www.facebook.com/YeOldeStonecat
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#9
10-08-2012, 10:38 AM
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Quote:
__________________
Resident "Geek on a Harley" doing IT in Southeast Connecticut http://www.dynamic-alliance.com/ https://www.facebook.com/YeOldeStonecat
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