DVD drive unrecognizable

[PROPATECH]

Hi Guys,

What should have been a simple 10 minute fix has turned into an absolute nightmare.

I have a client that informed me that her ide dvd drive would not open and upon checking it I decided it needed replacing. The mobo had a spare sata connection so I replaced it with a sata dvd drive. The problem is that it won't read any media inserted. PC is an Acer Aspire T630 running XP Home Edition SP3. The DVD drive is an LG GH24NS90.

Things I have tried so far;

Updated Driver
Deleted upper & lower filters in Registry
Ran Microsoft fix-it for specific problem
Re-configured BIOS settings
Restored BIOS settings to default
Flashed the BIOS
Replaced sata cables
Switched DVD drive and HDD drive sata connections
Tried a different DVD drive, plus other things that I now can't remember.

The DVD drive shows in device manager and is working properly, it also shows up in My Computer, but doesn't seem to show up in BIOS.

Any help would be greatly appreciated...

[shamrin]

Originally Posted by PROPATECH

Hi Guys,

What should have been a simple 10 minute fix has turned into an absolute nightmare.

I have a client that informed me that her ide dvd drive would not open and upon checking it I decided it needed replacing. The mobo had a spare sata connection so I replaced it with a sata dvd drive. The problem is that it won't read any media inserted. PC is an Acer Aspire T630 running XP Home Edition SP3. The DVD drive is an LG GH24NS90.

Things I have tried so far;

Updated Driver
Deleted upper & lower filters in Registry
Ran Microsoft fix-it for specific problem
Re-configured BIOS settings
Restored BIOS settings to default
Flashed the BIOS
Replaced sata cables
Switched DVD drive and HDD drive sata connections
Tried a different DVD drive, plus other things that I now can't remember.

The DVD drive shows in device manager and is working properly, it also shows up in My Computer, but doesn't seem to show up in BIOS.

Any help would be greatly appreciated...

What I would do next is pull the hard drive leaving only the DVD drive connected and see if I can get the machine to boot off of it. I would also start to be suspicious of my replacement SATA cable (this happened to me last week, replaced a bad one with another bad one - what are the odds?) and my DVD drive. Does the drive work in another machine?

[NYJimbo]

If you run out of ideas and If you have an old IDE DVD drive laying around I would install that and see if it works. If it does then get them an IDE drive.

[Cambridge PC Support]

Originally Posted by PROPATECH

The DVD drive shows in device manager and is working properly, it also shows up in My Computer, but doesn't seem to show up in BIOS.

So the only problem is that it doesn't show up in the BIOS. Other than that it all works absolutely fine?

[PROPATECH]

Thanks Shamrin. I have tried other sata dvd drives in the machine in question but not the other way around. I will give it a go...Cheers

[PROPATECH]

Thanks NY Jimbo, will also give that a try...

[PROPATECH]

Hi Cambridge, works perfectly fine. Opens, closes and sounds like it is spinning. But when you insert a disc it does not autoplay and when you open it from My Computer it shows nothing on the drive...

[Tab Alternatives]

Originally Posted by PROPATECH

Hi Cambridge, works perfectly fine. Opens, closes and sounds like it is spinning. But when you insert a disc it does not autoplay and when you open it from My Computer it shows nothing on the drive...

Have you tried using other DVD's?

[Cambridge PC Support]

Have you tried a different power supply?