Geek Squad "propietary" tools?

[NickCat11]

Originally Posted by Bloogen

I will confirm they do and it doesn't do much.

Thanks for the confirmation

[KK_KK]

i have personally worked for Staples as an Easy Tech. They do use PC Doctor and they use a custom Norton app that prints out info such as infections, lack of memory, internet security, temp files, etc. All this in order to sell the service and to sell the Norton product. they also have an agreement with Spysweeper. I heard Staples spent millions in making the custom Norton app. imho, wasn't much to look at. it sure did list a load of info in order to sell the service and products well