Go Back   Technibble Forums > Operating Systems > Apple Macintosh

  Technibble Sponsor

Reply
 
Thread Tools Display Modes
  #11  
Old 07-10-2012, 06:11 PM
anonymous Mac Tech's Avatar
anonymous Mac Tech anonymous Mac Tech is offline
 
Join Date: Apr 2009
Location: Michigan
Posts: 2,512
anonymous Mac Tech has a spectacular aura aboutanonymous Mac Tech has a spectacular aura about
Default

Quote:
Originally Posted by ell View Post
I just texted her, its version 4.2.6
Yep, that's what I thought. The iphone is going to have to be updated first before it will even think about syncing.
__________________
[FONT=Arial]ACMT[/FONT]
Quote:
People fear what they don't understand and hate what they can't conquer. Andrew Smith
Reply With Quote
  #12  
Old 07-10-2012, 06:13 PM
ell ell is offline
 
Join Date: Oct 2008
Posts: 2,558
ell will become famous soon enough
Default

Quote:
Originally Posted by anonymous Mac Tech View Post
Yep, that's what I thought. The iphone is going to have to be updated first before it will even think about syncing.
thats what I'm afraid to do, can't risk her losing her contacts, recommendations?
Reply With Quote
  #13  
Old 07-10-2012, 06:51 PM
anonymous Mac Tech's Avatar
anonymous Mac Tech anonymous Mac Tech is offline
 
Join Date: Apr 2009
Location: Michigan
Posts: 2,512
anonymous Mac Tech has a spectacular aura aboutanonymous Mac Tech has a spectacular aura about
Default

Quote:
Originally Posted by ell View Post
thats what I'm afraid to do, can't risk her losing her contacts, recommendations?
There is no other way. She's going to have to bite the bullet and update the iphone first. If the iphone has been functioning fine, updating it is really not going to be a problem. I've never seen or heard of iOS updates bricking any iphone, ipad. I'm sure it has happened in rare situations, but I suspect in those cases something was going to go anyway or somebody fubared it by interrupting the process.

Seriously, think for a minute about what you are asking...
__________________
[FONT=Arial]ACMT[/FONT]
Quote:
People fear what they don't understand and hate what they can't conquer. Andrew Smith
Reply With Quote
  #14  
Old 07-10-2012, 07:00 PM
ell ell is offline
 
Join Date: Oct 2008
Posts: 2,558
ell will become famous soon enough
Default

I have no fear of doing the update, It's just if it deletes her contacts she will blame me ofcourse, guess I will explain it all to her and let her decide. She just wants to do Facetime and the guy at Verizon said she needed to upgradee
Reply With Quote
  #15  
Old 07-11-2012, 04:09 PM
Cornerstone Technologies Cornerstone Technologies is offline
 
Join Date: Feb 2011
Location: Indiana Pa
Posts: 960
Cornerstone Technologies will become famous soon enough
Send a message via Yahoo to Cornerstone Technologies
Default

Quote:
Originally Posted by ell View Post
I have no fear of doing the update, It's just if it deletes her contacts she will blame me ofcourse, guess I will explain it all to her and let her decide. She just wants to do Facetime and the guy at Verizon said she needed to upgradee
My terms and conditions state that I am not responsible for data loss, and that it is the responsibility of the client to have a full and complete backup. I would imagine you have something similar. We are not miracle workers, and sometimes what clients want done just is impossible, or its usually something they are unwilling to pay for.

For the future, seems like it is a nice opportunity to make a bit of money teaching this person how to run backups or at least setup icloud for her.
__________________
http://www.cornerstone-tech.net/wp-content/uploads/2012/04/logowithphone.jpg
Reply With Quote
  #16  
Old 07-11-2012, 06:27 PM
ell ell is offline
 
Join Date: Oct 2008
Posts: 2,558
ell will become famous soon enough
Default

Quote:
Originally Posted by Cornerstone Technologies View Post
My terms and conditions state that I am not responsible for data loss, and that it is the responsibility of the client to have a full and complete backup. I would imagine you have something similar. We are not miracle workers, and sometimes what clients want done just is impossible, or its usually something they are unwilling to pay for.

For the future, seems like it is a nice opportunity to make a bit of money teaching this person how to run backups or at least setup icloud for her.
yes, I have all that in my work orders, but we're like blind leading the blind, and I make it clear I am a complete mac rookie, but she tells me to figure it out cuz she knows sooner or later I do, love customers who don't expect you to be god.
Reply With Quote
  #17  
Old 07-11-2012, 08:12 PM
Tekguy Tekguy is offline
 
Join Date: May 2010
Location: USA
Posts: 341
Tekguy is on a distinguished road
Default

Try re-enabling the backup preference in iTunes.

1.) Close iTunes.

2.) For Win 7 64bit, in the run dialog box enter "%ProgramFiles(x86)%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 0
For Win 7 32bit, in the run dialog box enter "%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 0
& press ok. iTunes won't open, but the preference will be changed.

3.) Open iTunes & see if the Backup option is available now.

Last edited by Tekguy; 07-11-2012 at 08:24 PM.
Reply With Quote
  #18  
Old 07-12-2012, 01:10 AM
OzzyGeek OzzyGeek is offline
Banned
 
Join Date: Jun 2012
Posts: 61
OzzyGeek is an unknown quantity at this point
Default

Hi Sharepod may help you. http://www.getsharepod.com/
Reply With Quote
  #19  
Old 07-12-2012, 01:35 AM
ell ell is offline
 
Join Date: Oct 2008
Posts: 2,558
ell will become famous soon enough
Default

I finally got it to backup, then updated it. Had to reinstall itunes and disable avira, plus she tried a diff usb port. Going to get her hooked up with icloud now too, thanks everyone!!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:53 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Technibble.com is based out of MELBOURNE, AUSTRALIA.