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Old 07-10-2012, 10:59 PM
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Default Windows disks and licenses

Hi

If a customer phones and asks me to repair their computer, and I end up having to do a windows reinstall, what disks can I use?

If they don't have/weren't supplied them can I use another disk and enter their product key? Wat if the product key is not on the outside of the computer somewhere?

Am a bit confused how licensing all works.

Many thanks

Justin
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Old 07-10-2012, 11:02 PM
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I am going to give you the most politically correct answer possible . . . as any other answer will surely start another debate . . . If they do not have recovery disks, then charge them for a reinstall and charge them for ordering new recovery disks.
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Old 07-11-2012, 12:33 AM
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Again?!?!? Really?!??!?!
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Old 07-11-2012, 12:34 AM
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Quote:
Originally Posted by FoolishTech View Post
Again?!?!? Really?!??!?!
lol, I was thinking the same

BTW, there is a search function . . . .
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Old 07-11-2012, 05:29 PM
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Quote:
Originally Posted by Flores View Post
1. You need to use the original disks that came with computer.

2.You can use a different disk as long as the same version as COA on the computer.

3.If COA missing, You'll have to buy a full version of Windows.

Have a Great Day !
Now you have gone and done it . . .
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Did you run a FULL diagnostic?

Are you tired of getting defective iPhone screens? Try eTech. We used to send back boxes of defective iPhone screens to WGP, now we rarely get them.

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Old 07-11-2012, 05:47 PM
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I wish people would both learn how to use the search function, also to get their facts straight before posting answers.

Pcx is 100% correct with the answer. Anything else breaks the eula.
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Old 07-11-2012, 06:30 PM
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Quote:
Originally Posted by Cadishead Computers View Post
I wish people would both learn how to use the search function, also to get their facts straight before posting answers.

Pcx is 100% correct with the answer. Anything else breaks the eula.

This is 100 % correct.
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Old 07-11-2012, 06:32 PM
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Quote:
Originally Posted by Flores View Post
This is 100 % correct.
Is it just me, or did your original post some how get deleted?
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Old 07-11-2012, 06:35 PM
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Is it legal to download a copy of Windows as long as they have a serial?

The majority of the other discussions about this are in Technicians only which you can't see yet.
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Old 07-11-2012, 06:38 PM
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Quote:
Originally Posted by Ccomp5950 View Post
The majority of the other discussions about this are in Technicians only which you can't see yet.
Yeah and for good reason. You should make that image part of your sig . . . .
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