Go Back   Technibble Forums > Service Solutions > Remote Support

  Technibble Sponsor

Reply
 
Thread Tools Display Modes
  #1  
Old 06-25-2012, 04:33 PM
bg.graf bg.graf is offline
 
Join Date: Jan 2012
Posts: 56
bg.graf is an unknown quantity at this point
Default Possible to Perform a Remote Admin Password Reset?

Just like the title, I'm trying to figure out if there is any way possible to reset windows passwords remotely? I've had several customers (local) who either had their kids set the passwords and couldn't remember them, or the adults set the password and couldn't remember. It's pretty painless to use a live disk to reset the password, but it got me thinking about if it is possible to do remotely.. Thoughts?
Reply With Quote
  #2  
Old 06-25-2012, 06:50 PM
iisjman07's Avatar
iisjman07 iisjman07 is offline
 
Join Date: Jul 2009
Location: South End Of The UK
Posts: 3,049
iisjman07 has a spectacular aura aboutiisjman07 has a spectacular aura about
Default

If they can't get logged in at all then I don't believe there's any legally-friendly way you can do it other than talk them into Safe Mode if they're using XP or talk them into enabling the admin account using the system recovery on vista/win 7. If they've got access to another account then you may be able to work something out, maybe using net use or whatever, but that would depend on the whether the user is an admin or a limited user.
__________________
put that in your pipe and grep it
Reply With Quote
  #3  
Old 06-25-2012, 07:07 PM
Xander's Avatar
Xander Xander is online now
 
Join Date: Oct 2008
Location: Niagara region, Ontario
Posts: 6,697
Xander is a jewel in the roughXander is a jewel in the roughXander is a jewel in the roughXander is a jewel in the rough
Default

If you can talk them through plugging the drive into another system then you could.
If you can get a WinPE disc running (good luck guaranteeing connectivity) then you might be able to connect remotely and run a reset program.

Other than that....
__________________
Xander St Catharines Computer Repairs

New here? Watch this and read this. Remember, it's not our problem, it's yours so ask your questions well.
e.g. Make/Model#, Win version/SP#, BSOD 0x#. Consider posting Event Viewer logs, Autoruns exports or Speccy reports.
More info means better answers and less snark.

Don't be parasitic and only pose your own questions. Help others.

D7 question/idea/etc? Bring it to the D7 Forums.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:27 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Technibble.com is based out of MELBOURNE, AUSTRALIA.