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Old 06-01-2012, 07:30 PM
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Default My Google Places page just vanished!

I don't even show up anymore! I get the infamous "We do not support this location" error. There is a thread about it here. Apparently, I'm not the only one.

I hope they resolve this soon. I've only been open a little more than a month, and several new customers found me this way.
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Old 06-01-2012, 07:50 PM
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I think I had this issue once and I had to remove my suite letter.
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Did you run a FULL diagnostic?

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Old 06-01-2012, 09:12 PM
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If anyone else experiences this issue, here is the current recommendations from Google via the Google Product forums:


Quote:
You may be seeing this message on your listing for a couple reasons.

1) Have you just recently verified your listing? Note that it may take up to a week from the time you've verified that listing to appear on Google Maps, and during that time your Active listing will say “We currently do not support this location” on it. Please just sit tight.

2) Has your listing been verified and live for some time? Search for it on maps.google.com ("business name, city/phone"). Sometimes the links from your Places dashboard aren't synced properly, so you should always search on Maps first to make sure it is indeed removed . Often it's still live and there, you just need to look it up via maps.google.com.

3) If you’ve done a search on maps.google.com and still don't see it, go to your Places dashboard (google.com/places) and “poke” the listing by clicking Edit > Submit. Give it a couple days, and then again, go to maps.google.com to see if you see it appear live.

4) If none of that helps, then your listing has been removed from Google Maps. If you believe your listing should not have been removed, get in touch with our support team:

Link to contact form: http://support.google.com/places/bin...120&page=ts.cs
Select: I have verified > Yes > My listing no longer appears > Fill out the short form, hit Submit, and await an e-mail from a member of our support team (it may take a few days).
I just did #3. I'll wait a few days and see if I reappear.
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Old 06-01-2012, 09:16 PM
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Quote:
Originally Posted by SilverLeaf View Post
If anyone else experiences this issue, here is the current recommendations from Google via the Google Product forums:




I just did #3. I'll wait a few days and see if I reappear.
It does not hurt to "poke" it again with some adjustments to your address, if adjustments can be made. You'll be surprised at how picking Google Places can be when it comes to addresses.
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