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  #11  
Old 05-23-2012, 07:52 PM
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Slaters Kustum Machines Slaters Kustum Machines is offline
 
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I believe UPHClean and Whatishang are both part of D7. Does memory or processor usage go up when the computer is sitting idle after said 20 minutes or so of use?
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  #12  
Old 05-23-2012, 08:02 PM
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Originally Posted by Slaters Kustum Machines View Post
I believe UPHClean and Whatishang are both part of D7. Does memory or processor usage go up when the computer is sitting idle after said 20 minutes or so of use?
Nope -

Usage stays very low - pc runs incredibly fast, no apparent issues other than shutdown - which UPHClean did not fix, I'm sorry to report.

I'm going to create a new user profile & copy everything over to that & see if that might remedy things.
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  #13  
Old 05-23-2012, 08:20 PM
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Slaters Kustum Machines Slaters Kustum Machines is offline
 
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Originally Posted by katz View Post
Nope -

Usage stays very low - pc runs incredibly fast, no apparent issues other than shutdown - which UPHClean did not fix, I'm sorry to report.

I'm going to create a new user profile & copy everything over to that & see if that might remedy things.
You might try the new user account bare, meaning create the account, but don't copy anything to see if the problem persists then test after copying data if the problem does not occur with the new bare account. Might help to narrow the problem down rather than doing to many things at once.
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Old 05-23-2012, 09:24 PM
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Quote:
Originally Posted by Slaters Kustum Machines View Post
I believe UPHClean and Whatishang are both part of D7.
Correct on both counts.
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  #15  
Old 05-23-2012, 10:49 PM
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Quote:
Originally Posted by Slaters Kustum Machines View Post
You might try the new user account bare, meaning create the account, but don't copy anything to see if the problem persists then test after copying data if the problem does not occur with the new bare account. Might help to narrow the problem down rather than doing to many things at once.
Did that - no good.

Still hangs after attempted shutdown after approx. 30 min.

Tried to boot back into "Owner" (main) account & now I am having issues with that. Trying to attempt a system restore at this point.

Wow - I never "broke" one this bad, lol.

This thing needs a re-install, plain & simple.

Owner has no disks, alot of data on here & to top it off it is an XP Media Center edition pc...
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Last edited by katz; 02-03-2013 at 09:49 PM.
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  #16  
Old 05-23-2012, 11:36 PM
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Originally Posted by katz View Post
Did that - no good.

Still hangs after attempted shutdown after approx. 30 min.

Tried to boot back into "Owner" (main) account & now I am having issues with that. Trying to attempt a system restore at this point.

Wow - I never "broke" one this bad, lol.

This things needs a re-install, plain & simple.

Owner has no disks, alot of data on here & to top it off it is an XP Media Center edition pc...
Did you use the XP Repair Console? Also, try starting it in safe mode and see if the same thing happens after 20 min. If not, and you are sure it isn't one of the processes causing the problem, I would then go back to doing all the basics. Check memory, test the hdd with a good tester program and look for overheating of the processor or other components. Inspect the MOBO for bad caps, run sfc scannow and double-check for corrupted system files. If you do a re-install (because all these things take time) are you able to clone the hdd before hand?
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  #17  
Old 05-24-2012, 12:23 AM
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Originally Posted by ScarletPathos View Post
Did you use the XP Repair Console? Also, try starting it in safe mode and see if the same thing happens after 20 min. If not, and you are sure it isn't one of the processes causing the problem, I would then go back to doing all the basics. Check memory, test the hdd with a good tester program and look for overheating of the processor or other components. Inspect the MOBO for bad caps, run sfc scannow and double-check for corrupted system files. If you do a re-install (because all these things take time) are you able to clone the hdd before hand?
Customer was getting antsy since I had this since Saturday & they wanted to play their games/facebook, etc. Said they would live with the problem & I offered to do a clean reinstall at no charge when/if they find the disk.

It took me so long to run all the av scanners that I really didn't get a chance to do the repair console & sfc scannow . If they would have been able to part with it for a couple more days I would have done that next. I have a day job & can only devote a few hours in the evenings to repairs.

Mobo caps were all good, HDD & Mem tests okay. So that's where we are for now. I just delivered the pc & they said it is fine like that. I guess it is a great improvement, considering the condition it was in when I received it.

Thanks for all the help guys!
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  #18  
Old 05-24-2012, 03:15 PM
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wow this is weird, it is like reading about my life right now

Funnily enough I have a laptop that I am working on this week that has exactly the same issue and I am in the same situation where I cannot do a clean re-install.

I fixed the original problem where it lost it's system file structure and would not boot but now it is really slow to bring up the shutdown, logoff, restart screen.
And guess what? It also has XP media center edition.

All the hardware checks out ok so I will be looking further in to the software side of things.

Like you I have a day job so only get a few hours to look at this in the evening but if I find a solution I will be sure to let you know if you are still interested..
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  #19  
Old 05-24-2012, 07:56 PM
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Quote:
Originally Posted by Swadders View Post
wow this is weird, it is like reading about my life right now

Funnily enough I have a laptop that I am working on this week that has exactly the same issue and I am in the same situation where I cannot do a clean re-install.

I fixed the original problem where it lost it's system file structure and would not boot but now it is really slow to bring up the shutdown, logoff, restart screen.
And guess what? It also has XP media center edition.

All the hardware checks out ok so I will be looking further in to the software side of things.

Like you I have a day job so only get a few hours to look at this in the evening but if I find a solution I will be sure to let you know if you are still interested..

Yes, please let us know if you find a solution. The owner of this pc doesn't seem to really care what shape it is in as long as it boots & they can facebook & play WOW, so I probably won't be seeing it again for awhile.

I told them if they cannot locate the factory disk for reinstall we'll have to dump the media center edition & just install XP home. They were fine with that.

BTW, was that laptop full of viruses, etc?
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  #20  
Old 05-25-2012, 02:08 PM
Swadders Swadders is offline
 
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Malwarebytes found quite a few bits and pieces , I can't remember exactly what but I'll take a look when I get back home tonight.
I think it was mainly cookies, dodgy web toolbar addins and maybe a vundo variant. I've ran it a couple of times since and it now comes up clean.
It's odd because like yours its fine to shutdown for the first 5 -10 minutes but if you leave it on for longer , the problem returns.
I've got the weekend to have another crack at it but I need to give back on Monday...
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