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Old 04-26-2012, 12:24 AM
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Default Process inspection software

Could use a suggestion for software that investigates processes/leaks...client has laptop that is all of a sudden running like crap with 6GB of RAM on Win7. Was running totally fine a few days ago. Task manager revealed nothing that really jumped out at me, so I'm wondering if it's a memory leak. (Turning off Norton has helped slightly, but still slow).
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Old 04-26-2012, 01:58 AM
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Quote:
Originally Posted by TechLady View Post
Could use a suggestion for software that investigates processes/leaks...client has laptop that is all of a sudden running like crap with 6GB of RAM on Win7. Was running totally fine a few days ago. Task manager revealed nothing that really jumped out at me, so I'm wondering if it's a memory leak. (Turning off Norton has helped slightly, but still slow).
I would first thoroughly check for malware (rootkits). I believe that you will be able to find something in the Sysinternals suite that may be able to help otherwise.

http://technet.microsoft.com/en-us/sysinternals
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Old 04-26-2012, 02:10 AM
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Sadly Blacklight has no x64 version...bummer...
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Old 04-26-2012, 02:19 AM
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Could use a suggestion for software that investigates processes/leaks
Process Explorer...it's part of the Sysinternals suite.
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Old 04-26-2012, 05:05 AM
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have u checked the health of the hard drive?
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Old 04-26-2012, 05:23 AM
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I find norton to be miserable, seems to cause more problems than it's worth. I remove it when ever possible, use the uninstaller from the norton site after you remove it via the programs menu. Like trusted suggested use the process explorer from sysinternals. I think a rootkit or other malware is a good suggestion too, along with testing the HDD.
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Old 04-26-2012, 06:07 AM
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Checked hard drive, health is perfect. Yeah...I am very suspicious about Norton being the possible culprit here. I totally agree, it always seems to cause more trouble than anything. Client really, really doesn't want to get rid of it but now it's throwing "framework" errors and I just had to kill it.

Will investigate malware possibilities next.

Edit: Well hey! Running GREAT with Norton gone...now THERE'S a surprise...
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Last edited by TechLady; 04-26-2012 at 06:16 AM.
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Old 04-26-2012, 08:43 AM
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About time computer users realized Nortons is Melware!
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Old 04-26-2012, 10:25 AM
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I will agree with looking at sysinternals suite to diagnose.

I recently found a memory leak in a WD external drive software bug. It only happened after an update and so far (six months) WD has not fixed it. The solution was to roll back the update. I would never have found it without Process Explorer since the problem was in a dependant process.

Don't guess and randomly stop processes, use a good monitor to find the problem.
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