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#1
04-06-2012, 12:20 AM
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usb external hard drive problem
Hi to all,
I have a clients Western Digital 500GB External HDD that is no longer recognized on any PC I plug it into. I have opened the case and noticed that there are pins on either side of the usb connector (one side has 2 pins and the other has 12) Can any one please tell me what these pins are for...... Thanks
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PROPATECH 
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#2
04-06-2012, 12:59 PM
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Perhaps if you posted the model number and such it would be possible to find a pdf on the thing. Possibly even a pic would be nice.
I have heard that hd manufactuers are changing the connectors on hard drives that go into external units.
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#3
04-06-2012, 01:38 PM
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Yep, I have seen this in WDs. Their connectors are COMPLETELY different in some of their external HDDs. Unless you are knowledgeable in data forensics (which no offense, I don't think you are), you will need to send it off to a company like Gillware or some other facility that specializes in data forensics.
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_ Before you decided to post your problems on the forums, did you run a FULL diagnostic? Be willing to do what your competition is not. "The smartest and most successful people in the world are those who surround themselves with smarter and more successful people than themselves"
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