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Old 02-24-2012, 11:33 PM
kilonzom kilonzom is offline
 
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Default Need help finding drivers

Hi all I have had to downgrade a Toshiba Satellite c655-s5504 to windows xp as my customer uses software that is not compatible with win 7. I was able to find all the drivers but audio and video. I have copied and pasted the HWID any help would be greatly appreciated. Thanks



===========
PCI Devices
===========
PCI\VEN_10EC&DEV_8176&SUBSYS_818210EC&REV_01\4&1DD 752AD&0&00E1: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
PCI\VEN_1969&DEV_2062&SUBSYS_FF1E1179&REV_C1\4&E3F F24D&0&00E0: Atheros AR8152/8158 PCI-E Fast Ethernet Controller
PCI\VEN_8086&DEV_0104&SUBSYS_00000000&REV_09\3&115 83659&0&00: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104
PCI\VEN_8086&DEV_0106&SUBSYS_FCE01179&REV_09\3&115 83659&0&10: Video Controller (VGA Compatible)
PCI\VEN_8086&DEV_1C01&SUBSYS_FF1E1179&REV_04\3&115 83659&0&FA: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C01
PCI\VEN_8086&DEV_1C09&SUBSYS_FF1E1179&REV_04\3&115 83659&0&FD: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C09
PCI\VEN_8086&DEV_1C10&SUBSYS_00000000&REV_B4\3&115 83659&0&E0: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
PCI\VEN_8086&DEV_1C12&SUBSYS_00000000&REV_B4\3&115 83659&0&E1: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
PCI\VEN_8086&DEV_1C20&SUBSYS_FF1E1179&REV_04\3&115 83659&0&D8: Microsoft UAA Bus Driver for High Definition Audio
PCI\VEN_8086&DEV_1C22&SUBSYS_FF1E1179&REV_04\3&115 83659&0&FB: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
PCI\VEN_8086&DEV_1C26&SUBSYS_FF1E1179&REV_04\3&115 83659&0&E8: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
PCI\VEN_8086&DEV_1C2D&SUBSYS_FF1E1179&REV_04\3&115 83659&0&D0: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
PCI\VEN_8086&DEV_1C3A&SUBSYS_FF1E1179&REV_04\3&115 83659&0&B0: Intel(R) Management Engine Interface
PCI\VEN_8086&DEV_1C49&SUBSYS_00000000&REV_04\3&115 83659&0&F8: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
14 matching device(s) found.

===========
USB Devices
===========
USB\ROOT_HUB20\4&30022EE&0 : USB Root Hub
USB\ROOT_HUB20\4&80CA034&0 : USB Root Hub
USB\VID_10F1&PID_1A34\MU462ASA : USB Composite Device
USB\VID_10F1&PID_1A34&MI_00\7&A2DD046&0&0000 : USB Video Device
USB\VID_8087&PID_0024\5&1AE3412E&0&1 : Generic USB Hub
USB\VID_8087&PID_0024\5&7C803D2&0&1 : Generic USB Hub
6 matching device(s) found.

=============
Input Devices
=============
No matching devices found.

============
ACPI Devices
============
ACPI\ACPI0003\4&37983DF5&0 : Microsoft AC Adapter
ACPI\FIXEDBUTTON\2&DABA3FF&0 : ACPI Fixed Feature Button
ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_42\_0 : Intel(R) Pentium(R) CPU B960 @ 2.20GHz
ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_42\_1 : Intel(R) Pentium(R) CPU B960 @ 2.20GHz
ACPI\INT0800\4&37983DF5&0 : Intel(R) 82802 Firmware Hub Device
ACPI\INT340E\2&DABA3FF&0 : Motherboard resources
ACPI\INT3F0D\4&37983DF5&0 : Motherboard resources
ACPI\PNP0000\4&37983DF5&0 : Programmable interrupt controller
ACPI\PNP0100\4&37983DF5&0 : System timer
ACPI\PNP0103\0 : High Precision Event Timer
ACPI\PNP0200\4&37983DF5&0 : Direct memory access controller
ACPI\PNP0303\4&37983DF5&0 : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
ACPI\PNP0A08\0 : PCI bus
ACPI\PNP0B00\4&37983DF5&0 : System CMOS/real time clock
ACPI\PNP0C01\2 : System board
ACPI\PNP0C02\1 : Motherboard resources
ACPI\PNP0C02\2 : Motherboard resources
ACPI\PNP0C04\4&37983DF5&0 : Numeric data processor
ACPI\PNP0C0A\1 : Microsoft ACPI-Compliant Control Method Battery
ACPI\PNP0C0B\0 : ACPI Fan
ACPI\PNP0C0C\2&DABA3FF&0 : ACPI Power Button
ACPI\PNP0C0D\2&DABA3FF&0 : ACPI Lid
ACPI\THERMALZONE\THRM : ACPI Thermal Zone
ACPI\TOS0100\4&37983DF5&0 : PS/2 Compatible Mouse
ACPI\TOS1901\2&DABA3FF&0
ACPI_HAL\PNP0C08\0 : Microsoft ACPI-Compliant System
ROOT\ACPI_HAL\0000 : ACPI Multiprocessor PC
27 matching device(s) found.

============
HDA Audio
============
HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_1179FCE0& REV_1000\4&227DD69F&0&0001: Audio Device on High Definition Audio Bus
1 matching device(s) found.

============
RAID Devices
============
PCI\VEN_8086&DEV_1C01&SUBSYS_FF1E1179&REV_04\3&115 83659&0&FA
Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C01
Hardware ID's:
PCI\VEN_8086&DEV_1C01&SUBSYS_FF1E1179&REV_04
PCI\VEN_8086&DEV_1C01&SUBSYS_FF1E1179
PCI\VEN_8086&DEV_1C01&CC_01018F
PCI\VEN_8086&DEV_1C01&CC_0101
Compatible ID's:
PCI\VEN_8086&DEV_1C01&REV_04
PCI\VEN_8086&DEV_1C01
PCI\VEN_8086&CC_01018F
PCI\VEN_8086&CC_0101
PCI\VEN_8086
PCI\CC_01018F
PCI\CC_0101
PCI\VEN_8086&DEV_1C09&SUBSYS_FF1E1179&REV_04\3&115 83659&0&FD
Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C09
Hardware ID's:
PCI\VEN_8086&DEV_1C09&SUBSYS_FF1E1179&REV_04
PCI\VEN_8086&DEV_1C09&SUBSYS_FF1E1179
PCI\VEN_8086&DEV_1C09&CC_010185
PCI\VEN_8086&DEV_1C09&CC_0101
Compatible ID's:
PCI\VEN_8086&DEV_1C09&REV_04
PCI\VEN_8086&DEV_1C09
PCI\VEN_8086&CC_010185
PCI\VEN_8086&CC_0101
PCI\VEN_8086
PCI\CC_010185
PCI\CC_0101
2 matching device(s) found.
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  #2  
Old 02-24-2012, 11:45 PM
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Did you try this?

http://www.pcidatabase.com/
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  #3  
Old 02-24-2012, 11:49 PM
gazza gazza is offline
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http://www.driveridentifier.com/ and no there is no malware.
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Old 02-25-2012, 12:02 AM
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Do you know if the software will run on a VM? If so, I'd probably recommend the customer upgrade to Windows 7 Pro so they can get a free VM license of XP Pro from Microsoft. Also, did you check Toshiba's site for the drivers? They usually have XP drivers for machines that come with Vista or Windows 7.
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Old 02-25-2012, 12:47 AM
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Driver Genius also works well.
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Did you run a FULL diagnostic?

Are you tired of getting defective iPhone screens? Try eTech. We used to send back boxes of defective iPhone screens to WGP, now we rarely get them.

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  #6  
Old 02-25-2012, 01:32 PM
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Quote:
Originally Posted by AlaDes View Post
Do you know if the software will run on a VM? If so, I'd probably recommend the customer upgrade to Windows 7 Pro so they can get a free VM license of XP Pro from Microsoft. Also, did you check Toshiba's site for the drivers? They usually have XP drivers for machines that come with Vista or Windows 7.
I just took a look...they only offer Win7 drivers.
So based on that, I agree with your first suggestion...just run XP Mode. I just did a big deployment of Fujitsu tablets at a nursing home, their eMar program is only supported in XP still (big LOL at those software developers)...until the new version they will certify for Windows 7 comes out next year (and they'll be behind again cuz Win8 will be out). But anyways...I setup XP Mode on all of them, only driver I had to install in the XP machine was for the RFID card readers for the software. There's a patch for XP Mode so that shortcuts to apps can be placed on the host operating systems desktop and launched from there...to make things easier for the end user.
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  #7  
Old 02-25-2012, 10:16 PM
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Am I the only one that uses Lavalys' Everest? I hate driverpack solutions, used it 4 times and 4/4 got either bad drivers or it left over a bunch unknown devices.

I created my own driver package with the available packs for the custom WinPE builds.
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  #8  
Old 02-25-2012, 10:56 PM
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Everest has been discontinued. AIDA64, its successor, is $149.95 for the version that techs would require, unless i'm missing something.
Quote:
An Engineer License for AIDA64 Extreme Edition entitles a single person to use AIDA64 on an unlimited number of computers, or to provide services to others.
Driver Packs Solution works great for me, and the price is right.
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  #9  
Old 02-26-2012, 12:45 AM
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Quote:
Originally Posted by 16k_zx81 View Post
Did you try this?

http://www.pcidatabase.com/
+1

I got turned on to this by a local tech friend of mine and I think it's gotten me about 99.99% of the drivers I've needed.
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  #10  
Old 02-26-2012, 01:37 AM
kilonzom kilonzom is offline
 
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Thank you for your responses. My customer owns a court reporting company, the program they use for transcribing is antient and they can not justify upgrading at the moment I looked at the numbers and it was close to about $3000 per client they have 6 reporters currently. I initially installed vmware and was having issues running the program spoke to their techs and they informed me that it would not work with any vitualisation software. I will try your suggestions on monday. I again appreciate your responses.
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