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Old 06-23-2010, 09:03 AM
PR Tech PR Tech is online now
Join Date: Oct 2009
Location: Paso Robles, CA
Posts: 331
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Default GoToAssist and Kapersky

I have recently been recommending Kapersky Internet Security Suite 2010 to my clients. But, after I assist them with a remote install using GoToAssit, I can no longer control the clients system. Mouse clicks are dead. This only happens when the Kapersky control panel is open. I have to have the client close it down in order to remote control their system. Anyone else experience this? It looks like it is a security feature of Kapersky, but it sure makes it hard to work on a client's machine properly.

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