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Old 06-09-2012, 12:40 AM
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Default Phone answering services

Last month when I missed 5 phone calls on a Sunday, I decided to get an answering service to get those calls and email me messages. Well, the service works great. I startd the next Monday and it really was pretty cool. No more checking voicemails 5x a day, no more worrying and we have found less hang ups. I also liked that they captured the phone and name and problems.

Then I got the first month bill

300 minutes
180 calls

$315!!!

I guess in my happiness, it didn't dawn on that the emails I got with instant messages were adding up daily. I did notice our hang ups were very low and no tire kickers. We landed almost every client, so I am sure this paid off. But I don't want to pay this amount every month. Holy crap.

Does anyone else use a service and have a recommendation of one that is maybe a bit cheaper?
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Old 06-09-2012, 12:46 AM
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You can forward it to me in northern MN .....

seriously though....I have no experience with a phone answering service.
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Old 06-09-2012, 01:04 AM
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Are you the guy by St. Cloud?
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Old 06-09-2012, 01:05 AM
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Nope, further north....aitkin.
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Old 06-09-2012, 01:10 AM
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omy, I'm so jealous! I wish I lived by Mille Lac. Gorgeous up there.
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Old 06-09-2012, 01:16 AM
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I live where most of you "citiots" vacation......sorry for the pun....we have many names up here for you folk down in the cities.
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Old 06-09-2012, 02:03 AM
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Did you give them a script or do they just take a message?
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Old 06-09-2012, 02:29 AM
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They have script options and you can have messages sent to different techs. I kinda like that feature. Some of my clients told me that "I had the nicest lady answer the phone" lol.
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Old 06-09-2012, 03:25 PM
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I'm using a company in the UK. Its a pay as you go service and the more money you spend when topping up, the cheaper it is. They charge per call and not by the minute, so I can keep an eye on the cost.
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Old 06-09-2012, 05:36 PM
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I'm looking into this as well, and after doing a little research I found this company

http://www.voicenation.com/live-answering.shtml

You can see their pricing here: http://www.qualityansweringservice.c...ng-made-simple

They are the only ones that seem to bundle in a lot of extra features that other places charge a-la-carte.

May be worth a look!
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