Vista Home Prem 32 bit Local access only

[anth]

Any body had this problem with Vista, this a clean install of Vista.

Came in because of a virus infection, pretty bad infection so I decided to do a fresh install, customer said that she could not connect to the internet and lost all of access to programs and files, it was a very bad infection, I only nuke and pave when it is beneficial to the customer this was one of them.

Things of have done.
1. Clean install
2. disabled Ipv6
3. There is a Microsoft fix for this issue but it did not work.
4. Disabled an re-enabled the adapter. Also renew refresh command
5. Uninstalled reinstalled drivers.
6. Read hours for hours on forums until my eyes began to cross.
7. Registry edit to completely disable IPV6

After three days of trying to tackle this issue I finally decided to post her.
anybody have suggestions?

Just a note yes it did not have any internet access when it came in, just local access.

[dgiles79]

I had a similar problem, and I don't know if I would call it a solution, but this is what I did and the problem hasn't come back.

I totally deleted any saved wireless connection profiles, then added all the Vista service packs offline, created the wireless connection again. The connection worked, and I downloaded any additional patches through auto updates, and everything worked going forward.

Hope that helps.

[anth]

Thanks, in the back if my brain I was thinking about doing that, you just reaffirmed that I should try it.

Thanks for the suggestion I will try and report back!

[Slaters Kustum Machines]

Is this a laptop or deskop? Wired or wireless?

[digisafe]

I have exactly the same issue. I have tried what was mention earlier, but is still refuses to connect to the internet. anyone have any other suggestions

[digisafe]

I just attached and isnatlled the software for a wireless dongle and now it connects. I am wondering if the driver for the wireless card in the laptop is correct so I'm going to remove the driver for the wireless internal card and try another one.

[1010Computers]

Here is what I would do:

1.) Verify that the drivers are correct (model, OS, version, etc.)
-Also verify that all of the network settings are correct

2.) Make sure they installed correctly by the device manger

3.) Verify that the network card is not a aftermarket someone else put in that requires different drivers than the original on the manufacturers website

4.) Search the internet for file re-association repairs and see if that helps

5.) If the computer has been wiped and no data is on it. Try again from square 1 and carefully re-trace your steps.


Hope that helps.

[Protechniq]

You might want to try this (if you haven't already)

http://support.microsoft.com/kb/928233

[TLE]

What does 'IPconfig output?

Run the following from an elevated command prompt and post the results from the text file.

ipconfig /all > C:\ipconfig.txt

[xxsilk109xx]

almost everytime I see this its because the driver is not updated or windows update buts a bad driver on there. For example, I had an HP with the same problem and I went to the hp site and used their driver and it did not fix the problem, found out it was an atheros card, so I went to their site and downloaded the most recent driver and it worked.