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View Full Version : My toolkit, and your toolkit.


greggh
06-19-2007, 06:57 PM
So how about we post about what we actually take with us to calls. Ill start it off.

My CD/DVD wallet has:

Ultimate Boot CD


My own BartPE environment with a lot of plugins and modifications.


Software disc that includes everything I think I need (the list is gigantic, so here are a few: ccleaner, multiple anti spyware and anti virus tools, 7-Zip, HiJackThis and many other tools like it, password revealers for ie websites office docs and wireless networks. ect....)


3 Driver discs full of all the driver packs unpacked.


4 Service Packs discs. XP/2K/2K3/ALL OFFICE, service packs and
AutoPatchers.


1 DVD made up of all 3 driver discs and all 4 service pack discs (if they have a dvd drive, might as well use it)


Acronis bootable disc with all the acronis tools (we are an Acronis partner so I am licensed.)


Next list is my windows discs that I bring (all real copies, not burns)

Windows XP SP2 HOME RETAIL


Windows XP SP2 HOME OEM GENERIC


Windows XP SP2 HOME OEM HP


Windows XP SP2 HOME OEM GATEWAY


Windows XP SP2 HOME OEM DELL


Windows XP SP2 HOME OEM EMACHINE


Windows XP SP2 HOME OEM COMPAQ


Windows XP SP2 HOME OEM LENOVO


Windows XP SP2 HOME VLK


Windows XP SP2 PRO RETAIL


Windows XP SP2 PRO OEM GENERIC


Windows XP SP2 PRO OEM HP


Windows XP SP2 PRO OEM GATEWAY


Windows XP SP2 PRO OEM DELL


Windows XP SP2 PRO OEM EMACHINE


Windows XP SP2 PRO OEM COMPAQ


Windows XP SP2 PRO OEM LENOVO


Windows XP SP2 PRO VLK/CORP


Windows 95 B


Windows 98 First Edition


Windows 98 Second Edition


Windows ME


Windows 2000 Workstaton


Windows 2000 Server


Windows 2003 Small Business


Windows 2003 Small Business R2


Windows 2003 Standard


Windows 2003 Standard R2


Windows 2003 Web


Windows 2003 Web R2


Windows 2003 Enterprise


Windows 2003 Enterprise R2


Windows 2003 Datacenter


Windows 2003 Datacenter R2


Windows Vista Ultimate (contains all vista versions.)


Some people will say that is all a bit too much. But it isn't. If you don't have the right version and they don't have their discs what will you do? Of course I will only use these if they have their license. Usually that is on the tower itself somewhere or in the documentation. I am lucky to have some of these expensive ones thanks to my companies partnership level with Microsoft and our ActionPack subscription.

Next up is hardware


8 gig usb flash drive


250 gig external usb and firewire drive/enclosure.


External 20x DVD+/-RW with lightscribe. (also usb and firewire)


Usually (when fully stocked) 2 of every possible cable I could need (ide, sata, converter cables for 2.5" drive to 3.5" drive and so on.)


My laptop (from www.cyberpowerinc.com)


About 10 blank cds and 10 blank dvds (of course this always changes.)


Leatherman


Spare parts: power supply, dvdrw drive, about every type of ram in 512 meg sticks, wireless router, wireless access point, a couple ide and sata hard drives, and a few other misc random parts.


Thats pretty much it, every now and then something else random shows up. I keep most of it in my big targus laptop backpack. The spare parts stay in a tub in my trunk when I am in the car, and in my closet when I am not. The external drives go in a little carrying bag that barely holds them both, but its actually a really good fit. So you will usually see me walking in with my backpack on and the bag in my hand (or using the shoulder strap on the little bag.)

Anyone else want to show us what they carry?

focuz
06-22-2007, 06:26 PM
Thats just about everything you'll ever need, the only difference in my collection is I prefer Hiron's boot disk. And I also carry all the Dell diagnostic CD's, not because I normally need them but its much easier to show the client "see the test failed you need a new one" instead of saying trust me I'm an expert...

greggh
06-22-2007, 07:32 PM
I didnt list hirens simply because it is warez (not that I care, just saying why it isnt LISTED.)

Bryce W
06-24-2007, 12:46 AM
Id post my own list but greggh's list beats the crap out of mine. His has pretty much everything mine has and a little more. The only thing that I have that isn't listed there is a handful of converter plugs. PS2 to USB, USB to PS2, Old style keyboard to PS2, PS2 to old style, DVI to VGA, VGA to DVI etc...

greggh
06-24-2007, 07:07 AM
Its always great to have the converters. in my "and so on" for the cables most of the converters are covered. I did forget my dvi-vga converter plug somewhere last week, gotta get another one into the backpack.

Mac
06-24-2007, 06:16 PM
Most of the time me, myself and my safe mode index finger is all that’s needed but sometimes I also require some disks. I don’t cary half as many as you guys do though. Here is a tip

Creating a Multiboot CD/DVD (http://unattended.msfn.org/unattended.xp/view/web/56/)

Want more than one version of Windows on a single CD? Curious as to how Microsoft makes some of its MSDN CD's?

Multiboot CD/DVD's allow this and more. Not only can you have multiple versions of Windows on a singe disk, you can also include versions of Linux, Windows PE, or other utilities.

Thanks to all the wonderfull people from MSFN for the great ideas and help.


greggh: Great idea for a thread mate. It gives all the new guys a good idea of whats needed to be a pro tech :D

greggh
06-25-2007, 07:56 AM
I actually have a multiboot dvd ive made with all of those versions of windows on it. I of course cant use it on systems without bootable dvd drives. So I bring it and the cds.

My main toolkit cd has a pe environment, ubcd, all the acronis tools, the recovery console and about 10 other tools all bootable.

MrMille
06-25-2007, 11:57 AM
That's some expensive software!

How could I get a comprehensive list of Windows OS's like yours?

focuz
06-25-2007, 03:44 PM
Its not that expensive at all. In fact he states exactly how he gets it all. From Microsofts "Action Pak". I don't get it because I don't run my own business, I work for a company that supplies me everything, and just do a few things on the side.

But its about $180 or something I can't remember and don't feel like looking it up on the website. Once registered they send you the OEM software for basically all of the microsoft products available. Check it out at partner.microsoft.com/actionpack

For me it would be worthless but for anyone running their own biz it should be the best tool in the world.

MrMille
07-16-2007, 12:37 PM
I called MS and very little of that software is in the current Action Pack

The bootable DVD sounds fantastic :o

greggh
07-17-2007, 09:15 AM
A lot of it was actually. It depends on your Action Pack level. We are a small business solutions provider, we also have a couple other partner names with them. But thats the one that matters most.

One thing that happens is that they take things out of the pack and put new things in. So anything I have that is earlier than 2003 is already out of the action pack. But I still have valid licenses and the right to use them. They arent in the CURRENT one, but they are still in my hands, with license. You just have to keep good track of all of your action pack discs, they come in binders so it isnt hard.

MrMille
07-17-2007, 02:13 PM
Hi Greg,

Thats interesting (scratches chin thoughtfully)
How does one become a small business solutions provider?

greggh
07-18-2007, 06:08 AM
https://partner.microsoft.com/global/program/40021569

That tells you about it and gives you some training materials. For our company to become a partner (and not just have an employee be a specialist,) we had to get two employees qualified. Then MS called us and said "you only need to signup for it, you already qualify" and we signed up and got the partnership.

cis4smack
08-12-2007, 05:14 AM
Wow that is impressive.....I'm jealous my looks like crap compared to yours.

TechPro
08-12-2007, 05:09 PM
Check out BHT disk lots of tool with a nice CD menu.

http://bhtproject.org/

The disk is really good and could save you some time gathering all the tools yourself!

:D

cis4smack
08-13-2007, 01:23 AM
Seems like it's going to become very useful. Thanks for the link.

GD

db:)

swany971
08-17-2007, 10:49 PM
-mini pc toolkit
-Techie's Toolkit Boot CD
-can of compressed air
-anti-static wrist strap

Hey..gimme a break i've only been in biz a month. :p

ClickRight
08-20-2007, 01:06 AM
Here's what I carry with me for all jobs:

My 4GB USB Key with a zillion different utilities, windows updates, Autopacher, etc.

Toolbox with:

Flashlights
Spare Screws
Spare NIC
Spare RAM
Spare PCI/AGP video cards
Floppy drive
Multimeter
Thermal paste and application stuff.
Zip ties
Scissors
80MM Fan
Cables (IDE, SATA, Various Molex adapters)
DVI to VGA adapter
USB sound card
And some various stuff I can't remember.


Backpack with:

Full Size PC toolkit.
Compressed air.

And a CD Case with:



Bootable CDs (Win PE, UBCD etc.)
Acronis True Image and Disk Director
Windows XP in its various flavours
Linux Distros
Some floppies for BIOS flashes/loading HDD controller drivers.
Blank CDs/DVDs


I have another toolbox that I use on some occasions as well with:
Toolbox with:

250GB External HDD
80GB IDE HDD
CD-RW drive
Router
Another NIC
Cat 5 Cables
Odds and sods.


Most of the time I will also have a laptop.

If I believe the job Warrants it, I will also bring:

Used parts to test with as well as a new PSUs, Routers, RAM, etc. to sell.

I've been doing on-site computer repair for just over 2 years now, and I feel this packages covers just about everything.

Neub
09-27-2007, 05:54 PM
some of you list laptops and greg listed where he got his but I was wondering where do the rest of you get laptops? And whats your experince like from the website and or how does the laptop run?

greggh
09-27-2007, 06:18 PM
I did list my personal one, but I have been really happy with the new Acers that are out there. Good prices can be found on www.newegg.com.

The Goatboy
09-27-2007, 09:43 PM
sounds like a trunk full clickright.

Andyuk2007
10-02-2007, 08:42 PM
do all them windows disks have all the valid licence keys on them ? because i made a post about where to get disks like that as computer shops have them to do reinstallations.

ClickRight
10-14-2007, 05:53 AM
sounds like a trunk full clickright.

It is! You should see when I have to shove a computer in there as well :eek:

Most of that stuff only gets used 25% of the time, but when I need it, it's nice to have. Usually I can get away with just my USB key and a screwdriver :)

Boyd
01-29-2008, 01:51 PM
How often do you update your bootable discs? Like your PE's or UBCD's...

greggh
01-29-2008, 04:52 PM
How often do you update your bootable discs? Like your PE's or UBCD's...

Once monthly. Usually near the beginning of the month.

RKDus
02-03-2008, 02:25 AM
Out of interest what do people use those screwdriver sets with like 100 different pieces for? I can't remember using much other than two philips screwdrivers (a big one and a small one) in all the time I've been fixing computers.

greggh
02-03-2008, 05:25 PM
Out of interest what do people use those screwdriver sets with like 100 different pieces for? I can't remember using much other than two philips screwdrivers (a big one and a small one) in all the time I've been fixing computers.

A lot of older machines have special screws as well as laptops. Hex screwdrivers are required for a lot of laptops. And then there is apple. You need them and some other ones for apple machines.

RKDus
02-03-2008, 10:52 PM
Thanks greggh

TechPro
02-04-2008, 07:41 PM
A recent addition to my collection of CDs:

http://www.bootzilla.org/

:)

Jory
02-22-2008, 07:06 AM
I'm surprised to see no one is carrying a multimeter or PSU tester. For $10-20 you save time and diagnose a dead/unstable PSU a lot easier.

IcedFalcon
03-05-2008, 09:14 PM
Most of my tools have been stated already. I also carry a cat5 cross over cable and a USB flex light with a little altoids charger I built. Its great for working in cases and not having to hold a flashlight.

Nathan H
03-06-2008, 01:43 PM
I think the list is very comprehensive so far, and I know that each of us has our own likes / dislikes & personal favourites.

Here are some of the things in my tool kit , Sorry if they have been mentioned before:

A USB 2.0 DVD/RW Dual Layer, Dual Format.
A Magnifying Glass - Very Useful for reading info from MOBO's.
A DVI - VGA Adaptor.
A USB - PS2 adaptor.
DIN (Old Keyboard) - PS2.
A Tube of Thermal Paste.
A phone socket to (RJ11, I Think) Modem Cable adaptor.
A USB Male - Male cable joiner.
A few other USB Adaptors.
A Bluetooth - USB inc Driver CD.
An ADSL Microfilter x2.
A USB - Wireless Adaptor.
An External USB - FDD.
A FDD Cleaning Disk and solution.
A CD ROM Lens Cleaning Kit & Solution.
A PCI Exhaust Fan.
A PCI POST Card Reader.
A Laptop Post Card Reader.
A Headset - Mic - to test sound cards.
A Small Tub of Screws - Various.
80mm Case Fan.
Cable ties.
** A BIG MUST HAVE** An anti Static Wrist Band.
A couple of Sticks of RAM - Various.
A Can of Compressed Air.
A 2.5" IDE Laptop HDD - USB 2.0 Enclosure.
A 3.5" IDE HDD - USB 2.0 Enclosure.
A 3.5" SATA HDD - USB 2.0 Enclosure (Takes both 3.5" & 2.5")
A 4 Gang Surge Protector.
F Set of Screw Divers, Flat, Philip's, Torx & Hex.
Needle Nose Pliers.
Network Cable Crimp Tool.
A Screw Grabber.
A Paper Clip - Ejects CD trays.
A Torch. Inc Spare Battery.
A Pen & Notepad.
A Dictaphone, Tapes & Batteries.
Anti-Static Cleaning Solution - (1 Part Fabric Softener, 10 Parts Water).
A tub of baby wipes, ideal for cleaning the outside of cases.
A small A4 Size Keyboard.
A PS2 Mouse.
A 10 Meter (30Feet) Extension Cable reel.
A USB 2.0 500 GB External HDD, contains ISO's of all my software.
My Laptop. - Nothing Fancy, 4 USB 2.0, A firewire, Built in Wireless, Bluetooth, Infra red, Webcam & Mic. DVD R/W Dual Layer Dual Format, A Portable USB Modem - Allows me to get a driver from a clients home who has no Internet connection.
A Power Cables, (Kettle Type, Figure 8 Type & Clover Leaf Type)
A Replacement Laptop Power Pack, Multi Voltage, and includes a DELL Connector.
A Wireless Modem Router.
A few Cat5e Patch Cables.
A few Crossover Cables.
A few USB A-B Cables.
My Mobile Phone.
In car Charger for My Mobile Phone.
In Car Charger for my laptop.
Software - I have the same software that has been post already, or at least I do now. lol....
An A-Z Map of my area of Operation.

gadz00ks1
03-06-2008, 02:41 PM
I must say I have gotten a lot of good ideas from you guys as to what to have in my toolkit. I have been in business a whopping 3 weeks now and I can tell my list is nowhere where it should. My goal to accumulate the items over time and in the meantime I will build my freeware software section.

MHCG
03-21-2008, 10:46 PM
Does anybody bring a printer to print out invoices/receipts/reports for their customers when you're working on a computer at their house? I was thinking of picking up a small printer, but wondering how everyone else does it.

GraemeP
03-22-2008, 04:36 PM
I was using a printer had a small one and a inverter in the car, was using quick books on my laptop. Find it easyer just to hand write them tho.

sweagles
04-07-2008, 06:34 PM
Can anyone tell me the Acronis version they take out on their calls? I saw the posts about this software and it's got my interest. Are you using the $50.00 version on multiple PC's or are you using the licensed tech copy for a few $100? If you using the $50 I thought once you load this it would only work on the computer you installed it on. Is that right?

Andy-Always
04-07-2008, 09:10 PM
I've just looked at Nathan's bit of kit - - I don't think I own that much kit in my World, let alone take it with me :-)

Maybe we need another thread of what we take with us but have not used in months!!!

All my kit consists of is a 2.5 hard drive enlosure with every Microsoft Software since Win 2000 (don't work on anything older now) and also all the handy little apps that we all use.

Also I take a 2Gig pen drive with apps on, a HDD - usb converter, a boot disc, led pencil torch, a laptop and a couple of screwdrivers. Oh and a mini usb mouse...

I used to go out all loaded up with every possible tool but never used them enough.

gunslinger
04-08-2008, 03:55 AM
I have to agree, I try to keep my kit to a minimum. Here is a list of what I'll have with me on any given call.

-Small flashlight
-multitool
-3 or 4 different screw drivers
-A good knife
-assorted jumpers and cables
-A 6' lenth of CAT-5
-A laptop
-Notpad and 2 pens
-Optical USB laptop mouse
-4-5 floopy disks
-2-3 CD-RWs
-2-3 DVDs
-Portable 80gig HDD
-SATA/IDE to USB adapter
-two sandisk USB drives ( one is a 512 the other a one gig ) both loaded with hundreds of portable programs.
-ERD Commander disk
-Acronis boot CD
-Hiren's boot CD
-Active boot CD
-CD with some base programs on it such as .NET , SP2, WMP 11, IE7, Adobe flash, Java ect.
-disk with all recent updates.


I figure if I need more than this to fix the problem the computer needs to come back to the shop with me.

Nathan H
04-09-2008, 12:08 AM
My Kit permanantly live in my Vehicle.

in the early days i travelled light, but i find that when you need something you haven't got you, it makes you look like an arse!

So I come prepared now.

This allows me to provide better customer service and cuts down on my travel expences.

I tend to go from one job to the next without coming back to my base, hence carrying alot is an asset (in my case at least):)

dyls
05-07-2008, 11:51 AM
Hi,

First post to technibble, really enjoyed reading this thread. I just wanted to know whether anyone has a online central Repository for there kit to share with others. Like an FTP source or something where all the software or kits are? Would be good if there was something like this. That 1st post to this thread listing all the kit was quite impressive I have to say, and would be cool to build your kit to such a standard that it would prepare you for almost any IT siutation you get thrown into. :)

I have customised the The Computer Repair Utility Kit so that it has most of the stuff I would need in it. Going to get it posted to my website soon so that anyone can grab it. It of course is compiled of all freeware apps and utils.

Cheers for now. :cool:

juiceman39
05-16-2008, 04:24 AM
Bought a Kodak slide projector 860 at my local goodwill store for $5. It came with a leather case. (Dont need the projector) If you read this within the ebay auction dates you can see one. auction is item #200222896123. This case holds my laptop, portable drives, tools, disks-everything I carry fits in it. It has a skinny slot to hold the laptop. its strong(leather) 2 latches and a handle(no lock though) Its very professional looking. And you can take it in at night. I was using a piece of hard shell American tourist luggage.Not so professional looking-but it locked.

generalj
05-16-2008, 06:58 PM
I would say that if you don't have and PS2 to USB and vice versa adapters you may get in a bind.

A lot of bios systems sometimes don't recognize USB key inputs when trying to boot from a CD and using the adapter on their keyboard to ps2 saves a lot of time.

Also they are good for troubleshooting faulty keyboards and mice because the USB or the PS2 ports may be bad and you can eliminate those easily by adapting them to another type port.

Artimus
05-22-2008, 12:06 AM
Binder (Data Backup Consent Forms, Work Log Forms, Billing Sheets)

250GB USB2 External Harddrive (for backups)

CD Wallet:
* Avira Antivir RescueCD
* Knoppix
* Kubuntu
* Office XP Professional
* Office 2003 Professional
* Office 2007 Professional
* Service Pack 1: Vista
* Service Pack 1: Windows XP
* Service Pack 3: Windows XP
* UBCD4WIN (Avira Antivir, SuperAntiSpyware, FAB's Autobackup)
* Ultimate Boot CD
* Windows 9x CD (Various versions of 95, 98, 98SE, and ME)
* Windows 2000 Professional
* Windows XP Home OEM SP3
* Windows XP Home Retail SP3
* Windows XP Home Upgrade SP3
* Windows XP Media Center Edition SP2
* Windows XP Pro OEM SP3
* Windows XP Pro Retail SP3
* Windows XP Pro Upgrade SP3
* Windows XP Pro Corporate
* Windows Vista SP1

Spare Parts:
* Blank CDs, DVDs, & Floppies
* Ethernet, SATA, IDE, Floppy Cables, Phone, Molex Splitter (2 each)
* Ethernet Switch
* Extra Screwdrivers
* Flashlight
* Jumpers
* Multitool
* Power Supply Tester
* PS/2 Keyboard (small)
* PS/2 Mouse
* Spare ATX Power Switch
* USB->PS/2 Keyboard & Mouse Adapters

4GB Flash Drive:
* 7 Zip Portable
* Add/Remove Programs Cleaner
* ATF Cleaner
* Autopatcher (2000, Addons, DirectX, DotNet, Office XP, Office 2003, Office 2007, Office Addon, Office 2007 SP1, Vista)
* Autoruns
* AVG Antivirus 8 (With batch file to disable Safe Surf/Safe Search)
* Avira Antivir
* CCleaner Portable
* ClamWin Portable
* Combofox
* CWShredder
* Daemon Tools Lite
* Dial-A-Fix
* Explore2FS
* FoxIT PDF Reader
* HijackThis
* JKDefrag
* LSPFix
* Magical Jellybean Keyfinder
* McAffee Cleanup
* MicroBurner
* Norton Removal Tool
* OpenOffice
* Paint.NET
* PC Decrapifier
* Process Explorer
* Restoration
* Revo Uninstaller Portable
* SDFix
* Secunia Personal Software Inspector
* SmitFraudFix
* SmitRem
* Spybot Portable
* Sun Java JRE
* SuperAntiSpyware
* Treesize Free
* TweakUI
* Unknown Devices Beta
* Unstoppable Copier
* Vundofix
* WinBubble (Vista Tweaking)
* WirelessKeyView
* XP Codec Pack

Things I would like to add:
GetDataBack for NTFS and FAT (Only need to buy one copy/technician)
Office 2000 Professional
TeraByte Image For Windows PE (Technician License)
USB Keyboard and Mouse

wall2000x
06-17-2008, 09:02 PM
Guys,

This is a great post. I have been fixing my own computer as a hobby for years but recently moved, sold my business and moved to a part of the US where my old job (business) didn't make sense.

I am toying with the idea of doing this professionally. I am studying for my A+ cert. I have run a customer based business before so I know how difficult some customers can be.

I have been kinda questioning what Bootware I really needed also the whole licensing issue. This is great because you have answered a lot of my questions. I also think bootzilla.com is a great resource.


Peter

TimeCode
07-10-2008, 07:59 AM
Hardware

1) PSU Tester
2) P.O.S.T. Card
3) WIFI Scanner
4) Router
5) 5 & 8 port Switches
6) WiFi Acces Point
7) Ethernet cables of varying lengths
8) Ethernet Crossover cables
9) Screw driver
10) Staple gun
11) Ethernet Crimper
12) Dual boot Apple laptop w/ OS 10.5 & Vista Ultimate
13) Pocket knife
14) Needle-nose pliers
15) Gerber utility tool
16) PSU
17) Various sticks of Ram
18) 2 Video cards
19) 2 NICs
20) SATA & IDE HDs
21) Invoices
22) Pens
23) 120 GB USB2 HD for Backup
24) 8GB Flash Drive
25) At least 5 each Blank CDs & DVDs

Software

1) Service Packs for everything win2k and later
2) Acronis TruImage
3) UBCD4Win Updated every 2 weeks
4) Knoppix
5) SpinRite
6) Techtool Pro
7) Various Mac Utils
8) Many .PDF format books (Win Server 2003 Admin Companion, SBS 2003 Admin Companion Server+, Security+, Network+ A+ Old, A+ New)
9) Autoruns
10) Process Explorer
11) Encrypted Client Data
12) DCOT menu (And all the software that comes with it)
13) IP Scan
14) Seagate Drive Diagnostics
15) Western Digital Drive Diagnostics
16) PC-Decrapifier
17) Firefox 3.0 Setup
18) CrossLoop Setup
19) Avira antivir
20) MBSASetup-EN.msi
21) ZoneAlarm
22) Comodo Firewall
23) ComboFix
24) HiJackThis_v2
25) SBS Best Practices
26) User Manager
27) Tweak UI
28) ISO Burner
29) My Firefox Favorites
30) XP Pro SP2
31) XP Home SP2


But enough of this What I want to know is what is everybodys most important tool. And no, your jump drive w/ all that software doesnt count. Just 1 piece of hardware and 1 piece of software.

Tim

bitznpcz
07-10-2008, 02:50 PM
* AVG Antivirus 8 (With batch file to disable Safe Surf/Safe Search)

Can you please paste the code of this batch file? Does it contain something similar to:

c:\avg_free_stf_en_8_100a1295.exe /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch

out of interest, do you usually also disable the notification drop down by renaming avgmwdef_us.mht and avgresf.dll?

Artimus
07-10-2008, 05:28 PM
avg_free_stf_en_8_138a1332.exe /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch

I'm looking at my above script and wondering why I have the same command line argument twice.

Keep in mind, the new version of AVG supposedly fixed the issues with SafeSearch flooding websites. Still, I like to turn it off.

I haven't actually tried the new version on a box yet, but there might be a way to disable it in the actual installer now. You can also go into the advanced options and tell it not to warn about a missing component (like the old AVG)

wall2000x
07-14-2008, 06:37 PM
I saw a POST card on Ebay for about $5.00 w/free shipping coming from China. Any feedback?

Andyuk2007
07-14-2008, 07:12 PM
someone told me to get a multimeter/ circuit tester to test components like the mother board but wouldnt a post card do the same thing to determine weather or not a motherboard or graphics card is dead ?

I dont like the idea of poking around with a circuit tester inside a computer as your more likely to do damage, I dont even know how to use a multimeter anyway. :rolleyes:

wall2000x
07-15-2008, 05:12 PM
I would suspect that who ever told you that was also suggesting that you can replace parts such as resistors and capacitors on a motherboard. The only parts that are worth replacing are CMOS and the CPU. If a motherboard is bad you can use a post card (sometimes) or a visual inspection. Solder at your own peril. Resistors burn out and cans plump up. A close inspection will usually reveal these issues if the motherboard is bad. Most often you may have a CMOS problem or a BIOS problem, not a motherboard problem.

Andyuk2007
07-15-2008, 06:02 PM
I would suspect that who ever told you that was also suggesting that you can replace parts such as resistors and capacitors on a motherboard. The only parts that are worth replacing are CMOS and the CPU. If a motherboard is bad you can use a post card (sometimes) or a visual inspection. Solder at your own peril. Resistors burn out and cans plump up. A close inspection will usually reveal these issues if the motherboard is bad. Most often you may have a CMOS problem or a BIOS problem, not a motherboard problem.

the guy who told me this worked at pc world some 15 years back and thinks he knew it all, he was a total jerk as he wanted me to get his old 12 year old computer up and running as it had a really dodgy switch and would reboot when it got to desktop, it turns out it was a dodgy graphics card. he said he got a friend to come over and he used a multimeter on the graphics card and the results shown it was dead but how exactly can a multimeter tell you that its dead ?

it has to have a current running through i think ? I put more trust in a post card and a psu tester myself.

jj2000
07-15-2008, 07:33 PM
nuff said pcworld in the UK = geek squad in the US bloody awful in my opinion by the way its a personal thing again but in most cases i find it not to be a worthwhile venture replacing components as most of my clients prefer the cheap and easy fix.

MrMille
07-15-2008, 08:42 PM
Like the poster above said, there are only a few
replacable components on a desktop mobo

cmos battery
ram
cpu and heatsink


If you see a burnt out resistor, bin the mobo?

NYJimbo
08-02-2008, 03:24 PM
I saw a POST card on Ebay for about $5.00 w/free shipping coming from China. Any feedback?

I just bought one of these a few days ago. Bought it July 28, got here in New York on August 2nd. Damn, pretty fast for Hong Kong to NYC for so little money. Came in a little tan envelope WRAPPED IN STRING. :)

Looks good, came with little manual. Got to try it on my next laptop problem.

http://cgi.ebay.com/Brand-New-8-digit-Notebook-Laptop-Diagnostic-POST-Card_W0QQitemZ290239483767QQihZ019QQcategoryZ51162 QQcmdZViewItemQQ_trksidZp1742.m153.l1262

Zorba
08-08-2008, 10:56 PM
So how about we post about what we actually take with us to calls. Ill start it off.

3 Driver discs full of all the driver packs unpacked.

Just curious about how u know which drivers to get and where and how u got them all ?

Simmy
08-08-2008, 11:10 PM
Driverpacks can be downloaded from here - http://driverpacks.net/.

Use the program in the following link to install the drivers from the drive packs - http://www.msfn.org/board/Project-Driverforge-t109019.html

Zorba
08-09-2008, 01:14 AM
Driverpacks can be downloaded from here - http://driverpacks.net/.

Use the program in the following link to install the drivers from the drive packs - http://www.msfn.org/board/Project-Driverforge-t109019.html


Great thanks very much for that.

Zorba
08-09-2008, 02:38 PM
Ok i should explain i'm just starting out repairing computers for money and well i'm a bit stuck with these drivers. I've downloaded all the driver packs but say i'm after doing a reinstallation and i need the drivers how do i put them on to the machine, like do unzip them all and then copy them onto discs and let windows search for them or should i use something like driverforge to then install them from the cds or is there some easier way.

Have a feeling this post is gonna make me look stupid but well we all have to start somewhere.

Thanks for your patience :)

Nathan H
08-09-2008, 04:46 PM
Ok i should explain i'm just starting out repairing computers for money and well i'm a bit stuck with these drivers. I've downloaded all the driver packs but say i'm after doing a reinstallation and i need the drivers how do i put them on to the machine, like do unzip them all and then copy them onto discs and let windows search for them or should i use something like driverforge to then install them from the cds or is there some easier way.

Have a feeling this post is gonna make me look stupid but well we all have to start somewhere.

Thanks for your patience :)

Hi First off you right we do have to start somewhere and secondly no one here looks stupid, we all have experience and valuable input its just some of us have it in a particular field and others have it in another field.

Now then Please don't take offence but are you sure your ready to start out accepting cash from customer for fixing their pcs.

The reason I say this is your having trouble with with what is (And as your experience grows I am sure you'll agree) a simple proceedure.

In the early days of starting up on our own, a single customer could make or break our business (In the early days worrd of mouth is EVERYTHING)

Sorry I have not answered your initial question...

However on this forum we ar lucky enough to have the author of the driverpacks as a member, so i'll not steal his thunder and i will let him explain it to you.

Sorry for this but why get this info from a third party when you can get it from the main man himself..

And good luck on you venture.:)

Zorba
08-09-2008, 05:09 PM
Hi First off you right we do have to start somewhere and secondly no one here looks stupid, we all have experience and valuable input its just some of us have it in a particular field and others have it in another field.

Now then Please don't take offence but are you sure your ready to start out accepting cash from customer for fixing their pcs.

The reason I say this is your having trouble with with what is (And as your experience grows I am sure you'll agree) a simple proceedure.

In the early days of starting up on our own, a single customer could make or break our business (In the early days worrd of mouth is EVERYTHING)

Sorry I have not answered your initial question...

However on this forum we ar lucky enough to have the author of the driverpacks as a member, so i'll not steal his thunder and i will let him explain it to you.

Sorry for this but why get this info from a third party when you can get it from the main man himself..

And good luck on you venture.:)

Yes i know what your saying and i can see how it looks, but i've been fixing friends and family computers for a while now so i do honestly have some experience in computer repairs :)

Reason i'm asking about the drivers is because most of the time i use double driver to copy drivers off the computer i'm working before a format, but the above method would be better and save time if i already had all the drivers on a cd.

I tried the driverforge on a spare computer eariler and it worked fine.

Hmmm knew i'd regret asking this question :o:o:o

Nathan H
08-10-2008, 08:10 PM
Hey Zorba this should help

http://www.technibble.com/forums/showthread.php?t=2517

Nathan

Zorba
08-10-2008, 08:25 PM
Hey Zorba this should help

http://www.technibble.com/forums/showthread.php?t=2517

Nathan

Yes i figured it all out and as u said it is very easy ! I put all the drivers on a flash drive and put driverforge on it too and tried running it on an old computer and it installed all the needed drivers !

Hope this helps redeem my somewhat shattered reputation :o:o:o:o:o

desert_gold_hound
09-24-2008, 04:32 AM
Ok I have always been told if it was sp1 that was first put in machine you had to have sp1. same with sp2 and sp3.

Now I never triied anything different so I could find I have wrong information (wont be the first time). So if I have XP Home sp2 will that load with the customers sp1 key? If so why don't more tec's carry sp3 instead?

ers1121
09-24-2008, 11:34 AM
I have had customers with sp1 installed originally, when reinstalling it I use my copy of XP with sp2 slipstreamed. I alway use the customers Windows key and never had a problem. I still don't have enough confidence in sp3 to put it in everything yet.

gjantz
09-24-2008, 01:45 PM
Do you know if there is a newer version of Daved's or Dave's Ulitimate boot CD 2.0 ? I would like to get anewer version. gjantz

VWINTER
02-27-2009, 03:31 AM
Trent,

Thank you so much for the information. This gives me some ideas of what I need to have with me. I am thinking about starting up my own side business to do exactly what you have described. The one question that I have is how did you go about getting all the OEM Windows Discs?

geekhelp4u
02-27-2009, 05:47 PM
I have had customers with sp1 installed originally, when reinstalling it I use my copy of XP with sp2 slipstreamed. I alway use the customers Windows key and never had a problem. I still don't have enough confidence in sp3 to put it in everything yet.

you better get confident. SP3 is the way to go... and if your clients have any kind of issue and need to call MS, they will no longer support SP2 at the end of the month. Yes XP support has been extended... but only for machines running SP3.

ifelloutofatree
02-27-2009, 09:09 PM
This has been a helpful article to me - Because I'm so new I haven't been on that many call outs yet (mostly remote or drop offs) and geographically I live in the bush, so a couple of my calls have been over two hours drive so I take everything I've got and then some.

A female tech is a rare animal in my part of the world so giving an externally professional impression is doubly important in my case and internally doubly difficult because I still lack confidence, so I really have to pack loads of confidence. I don't leave anything behind, I guess the only thing extra I always have on hand is lipstick to put on before I go in and run a brush through my hair, so I present professional and fresh. But I guess you guys can leave that behind ha ha

geekhelp4u
02-27-2009, 10:26 PM
This has been a helpful article to me - Because I'm so new I haven't been on that many call outs yet (mostly remote or drop offs) and geographically I live in the bush, so a couple of my calls have been over two hours drive so I take everything I've got and then some.

A female tech is a rare animal in my part of the world so giving an externally professional impression is doubly important in my case and internally doubly difficult because I still lack confidence, so I really have to pack loads of confidence. I don't leave anything behind, I guess the only thing extra I always have on hand is lipstick to put on before I go in and run a brush through my hair, so I present professional and fresh. But I guess you guys can leave that behind ha ha

If you were a male... I would think of you as eddie izzard!

ifelloutofatree
02-28-2009, 01:11 AM
If you were a male... I would think of you as eddie izzard!

Oh God, I've never heard of Eddie Izzard. I googled him and saw that he played a transvestite. I'm not sure if you're having a go at me or not, which is probably just as well, I have a good sense of fun. When I was in class studying IT. I was the only female. Every time I left the room, the men would hatch a plan to sabotage my computer. I would come back from lunch to find a blue screen of death or porn on my screensaver. As I sat down at my computer, every bloke in the room had his head down sniggering, waiting to see my response. Even the teacher was cracking up laughing. They could barely hold their sides in to not give the game away. I always just laughed and said "good one guys"

One day I decided I had enough of being the GI Jane of the tech class, while the ring leader was busy, I painted a sign on the back of his car that read "Proud to be Gay". He left college and drove around our local (red neck) town for half the day not knowing it was there. I had finally learned to play with the big boys.

stidham
03-03-2009, 09:18 PM
One day I decided I had enough of being the GI Jane of the tech class, while the ring leader was busy, I painted a sign on the back of his car that read "Proud to be Gay". He left college and drove around our local (red neck) town for half the day not knowing it was there. I had finally learned to play with the big boys.


Good one. :D

Sidewinder
03-06-2009, 02:29 PM
Oh God, I've never heard of Eddie Izzard. I googled him and saw that he played a transvestite. I'm not sure if you're having a go at me or not, which is probably just as well, I have a good sense of fun. When I was in class studying IT. I was the only female. Every time I left the room, the men would hatch a plan to sabotage my computer. I would come back from lunch to find a blue screen of death or porn on my screensaver. As I sat down at my computer, every bloke in the room had his head down sniggering, waiting to see my response. Even the teacher was cracking up laughing. They could barely hold their sides in to not give the game away. I always just laughed and said "good one guys"

One day I decided I had enough of being the GI Jane of the tech class, while the ring leader was busy, I painted a sign on the back of his car that read "Proud to be Gay". He left college and drove around our local (red neck) town for half the day not knowing it was there. I had finally learned to play with the big boys.

Classic one, I had a really good laugh on a rather rough friday, tx for the smile ;)

Digital Regenesis
12-23-2009, 06:54 AM
Wanted to share a mini-review for those looking to supplement their toolkit. I needed usb adapters for ethernet and audio, and bought the following:

USB Ethernet Adapter

EU.MARK USB 10/100M RJ45 Ethernet Network Adapter Dongle (MosChip MCS7830)
http://www.dealextreme.com/details.dx/sku.22684

Notes: Installation isn't driver-free, but it comes with a disk containing drivers for most modern OSs. Tested operation on Windows 7. You should have seen my eyes bug out as this adapter hit ~24Mbps down on the initial internet speed test, whereas my ave. is ~12.

Be careful if you are shopping for the same. Some other adapters advertise 10/100 speeds or USB 2.0 "compatible", but only operate at the old USB 1.1 spec, for example the TRENDnet USB to 10/100Mbps Adapter TU-ET100C.

Speed tests indicated that this adapter is not a bottleneck and operates as expected and about as well as my laptop's built in ethernet. It's going in the toolbox, so I won't be using it in production and time will tell as to it's reliability - just received both this week.

USB Audio Adapter

Virtual 5.1-Surround USB 2.0 External Sound Card
http://www.dealextreme.com/details.dx/sku.22475

Notes: It's advertised as driver-free installation on modern OSs. Confirmed working as such with Windows 7. Not audiophile quality, but surprisingly enough it actually sounds pretty decent. $2.26 for something that's kicking around in my tech toolkit and only occasionally used isn't bad.

DealExtreme Review
(points may apply to other overseas merchants too):

Pros -

Price: Total inc. shipping for both was $11.05. If you don't need it, buy it and ebay it!
Functionality: Both items arrived in good condition and worked as expected.

Cons -

Shipping: From Hong Kong to CA takes up to a month

Buying from overseas is a gamble. Get the details first. Would they mail another if it's defective or must you return it first? Good question to ask. You may be stuck with it after it arrives if you don't know. But at this price I was willing to give it a chance and I'm happy with both products.

Psychoticus
12-23-2009, 07:16 AM
My kit is pretty much the same except i have most of that on my 750GB External, i only carry around some (legit) versions of windows xp sp3, vista sp2, and win 7 pro Universal (Thanks Bryce). I have a pretty extensive list of portable apps that i downloaded (all freeware) that really help me out in emergency situations.

Tweak
12-24-2009, 03:10 AM
That usb soundcard def beats the Creative version that Best Buy has for $50! :cool:

iisjman07
10-27-2010, 11:37 PM
Thought I'd bring this post back from the dead as I think it contains useful info.

Here's my kit, the tools on my flash drive, and a list of my cds:
1145

Password: 'technibble'

rboverman
10-28-2010, 04:51 AM
Thanks for bringing this back... the "new guys" on here have trouble finding all the good (great?) threads. I spend a LOT of time on here trying to find all the "nuggets".... It would be great if other "Senior Members" would try to remember some of the "great" threads for us.

PC Ops
10-29-2010, 02:08 PM
I like your list Iisjman007! I too dig around a lot on the forum. Time travelling you might say ;) I also found this gem of a thread some time ago.

Good of you to bring it under attention again! I wasn't even a member/ in business when this thread started ...lol :D

Cheers!

coreyspeed
10-29-2010, 02:24 PM
Thought I'd bring this post back from the dead as I think it contains useful info.

Here's my kit, the tools on my flash drive, and a list of my cds:
1145

Password: 'technibble'

great list, one question where did you get you cd ejection tool ? i can see one is a paper clip but the other ??

mjbasford
10-29-2010, 04:12 PM
The other "cd ejection tool" looks like a generic interior non keyed locking doorknob "key". . You know, the cheap bathroom door lock where all you need is a tiny screwdriver or paperclip to open.

Edit:: look on top of the trim for youjr bedroom and bathroom doors, I bet you'll find one or something similar

iisjman07
10-29-2010, 04:12 PM
great list, one question where did you get you cd ejection tool ? i can see one is a paper clip but the other ??

My boss gave it to me, he says that 'in the olden days you used to get one with a new cd drive'. Not sure how true this is, but anyway it's too thick to fit in some of the pin-holes, which is why I carry the trusty paperclip

parker.casey
11-05-2010, 05:48 AM
Wow ... you guys seriously carry all of that around? This is what I've got ...
3 4-gig usb sticks. One with portable utilities we've all got in comon, and two with ubuntu 10.10 (I have my reasons).
1 2.5" harddrive in an external enclosure, 500gb

As for discs:
Windows XP Pro OEM + SP3 + certain drivers that make it all easy.
Windows XP Home OEM + SP3 + drivers again
Windows Vista Ultimate X86
Windows Vista Ultimate X64
Windows 7 Universal X86
Windows 7 Universal X64
Offline Update DVD for each

And ... well, that's it. From there, I might bring something else if the job sounds like it'll need it. Otherwise, I travel light.

glricht
11-05-2010, 09:36 PM
Our business is strictly on-site (we have no store). Since we can sometimes be quite a distance from the office, we have to be pretty self-sufficient when at a customer site. Therefore, we actually have TWO "what we carry" lists:

1) Hardware and software tools for diagnostic work. The items in this list are what this post is all about and we carry most everything listed previously (and then some).

2) Replacement parts. Unless we have to do a N&P or the PC requires some hard-to-find or unique part, we try to be able to do everything at the customer's site. This means we carry a lot of common parts/items that we might need to fix a problem or simply sell while on-site:
- Phone modems (both PCI & PC Card) - not too much call for these now
- Wired NICs and wireless adapters (both PCI and USB)
- Wired and wireless routers; also a couple of 4-port switches
- Ethernet and USB cables of various lengths
- USB hubs
- All kinds of RAM in various sizes (256MB-2GB) and types (SDRAM/DDR/DDR2/DDR3) for both laptops and desktops
- USB thumb drives
- One medium-priced graphics card of each type: PCI-E, PCI and AGP
- Sound cards and one set of speakers
- Misc items, e.g. KVM switch, UPS, PSUs, various adapters (USB/PS2, IDE/SATA, etc)

In essence, it's a small subset of what you guys with stores have.

DavidF
11-09-2010, 02:02 PM
Hardware:
1x PSU
A bag full of assorted cables/adaptors
1x #3 Phillips head
A fold out kit of jewellers phillips/flat/torx tips with handle.
A wireless modem/router.
A USB wireless nic
A couple of PCI nics
A 3 in one SATA/3.5"IDE/2.5" IDE adapter
A static bag full of assorted RAM

Software
nil

I used to pack a great deal more but when my toolbox was stolen at the end of last year I didn't replace it. The only thing I have missed since is the portable eftpos terminal (must get a new one)
Since then I've realised that most of the stuff I was carrying was great for the inner geek in me but was effectively just more baggage.
The results now are the same but these days I don't need the aluminium suitcase.

Elemdee
11-09-2010, 02:24 PM
Thought I'd bring this post back from the dead as I think it contains useful info.

Here's my kit, the tools on my flash drive, and a list of my cds:
1145

Password: 'technibble'

Awesome list! I printed it out so I could take a closer look at it. :)

PC-Technix
11-14-2010, 05:32 AM
Software/Freeware, Bryce how about you putting together a file together with all the software/freeware on it, and posting it for sale like your marvelous Business Pack, that Rocks by the way, Put my name on the first Download purchase, I think you it would sell. Just An Idea If You Have The Time.

PC-Technix
11-14-2010, 05:35 AM
So how about we post about what we actually take with us to calls. Ill start it off.

My CD/DVD wallet has:

Ultimate Boot CD


My own BartPE environment with a lot of plugins and modifications.


Software disc that includes everything I think I need (the list is gigantic, so here are a few: ccleaner, multiple anti spyware and anti virus tools, 7-Zip, HiJackThis and many other tools like it, password revealers for ie websites office docs and wireless networks. ect....)


3 Driver discs full of all the driver packs unpacked.


4 Service Packs discs. XP/2K/2K3/ALL OFFICE, service packs and
AutoPatchers.


1 DVD made up of all 3 driver discs and all 4 service pack discs (if they have a dvd drive, might as well use it)


Acronis bootable disc with all the acronis tools (we are an Acronis partner so I am licensed.)


Next list is my windows discs that I bring (all real copies, not burns)

Windows XP SP2 HOME RETAIL


Windows XP SP2 HOME OEM GENERIC


Windows XP SP2 HOME OEM HP


Windows XP SP2 HOME OEM GATEWAY


Windows XP SP2 HOME OEM DELL


Windows XP SP2 HOME OEM EMACHINE


Windows XP SP2 HOME OEM COMPAQ


Windows XP SP2 HOME OEM LENOVO


Windows XP SP2 HOME VLK


Windows XP SP2 PRO RETAIL


Windows XP SP2 PRO OEM GENERIC


Windows XP SP2 PRO OEM HP


Windows XP SP2 PRO OEM GATEWAY


Windows XP SP2 PRO OEM DELL


Windows XP SP2 PRO OEM EMACHINE


Windows XP SP2 PRO OEM COMPAQ


Windows XP SP2 PRO OEM LENOVO


Windows XP SP2 PRO VLK/CORP


Windows 95 B


Windows 98 First Edition


Windows 98 Second Edition


Windows ME


Windows 2000 Workstaton


Windows 2000 Server


Windows 2003 Small Business


Windows 2003 Small Business R2


Windows 2003 Standard


Windows 2003 Standard R2


Windows 2003 Web


Windows 2003 Web R2


Windows 2003 Enterprise


Windows 2003 Enterprise R2


Windows 2003 Datacenter


Windows 2003 Datacenter R2


Windows Vista Ultimate (contains all vista versions.)


Some people will say that is all a bit too much. But it isn't. If you don't have the right version and they don't have their discs what will you do? Of course I will only use these if they have their license. Usually that is on the tower itself somewhere or in the documentation. I am lucky to have some of these expensive ones thanks to my companies partnership level with Microsoft and our ActionPack subscription.

Next up is hardware


8 gig usb flash drive


250 gig external usb and firewire drive/enclosure.


External 20x DVD+/-RW with lightscribe. (also usb and firewire)


Usually (when fully stocked) 2 of every possible cable I could need (ide, sata, converter cables for 2.5" drive to 3.5" drive and so on.)


My laptop (from www.cyberpowerinc.com)


About 10 blank cds and 10 blank dvds (of course this always changes.)


Leatherman


Spare parts: power supply, dvdrw drive, about every type of ram in 512 meg sticks, wireless router, wireless access point, a couple ide and sata hard drives, and a few other misc random parts.


Thats pretty much it, every now and then something else random shows up. I keep most of it in my big targus laptop backpack. The spare parts stay in a tub in my trunk when I am in the car, and in my closet when I am not. The external drives go in a little carrying bag that barely holds them both, but its actually a really good fit. So you will usually see me walking in with my backpack on and the bag in my hand (or using the shoulder strap on the little bag.)

Anyone else want to show us what they carry?

For them that don't want too or cannot become a Microsoft Partnership, any info on where we can pickup them windows disks, I for one purchase them when needed.

frenchscottie
11-22-2010, 12:58 AM
Any ideas how i can get the "Computer Repair Utility Kit" that used to be available. I just watched the "Removing A Virus Without Using An Anti-virus Scanner" snd think it is awesome. I know that the tools are all available separately but it is a lot more convenient.

fixitdaz
11-22-2010, 01:27 AM
Any ideas how i can get the "Computer Repair Utility Kit" that used to be available. I just watched the "Removing A Virus Without Using An Anti-virus Scanner" snd think it is awesome. I know that the tools are all available separately but it is a lot more convenient.

Computer Repair Utility Kit (http://depositfiles.com/files/mzil03xv9)

I am in the proses of up dating it and i will post a link when completed

frenchscottie
11-22-2010, 12:51 PM
Computer Repair Utility Kit (http://depositfiles.com/files/mzil03xv9)

I am in the proses of up dating it and i will post a link when completed

Thanks mate.

.................................................. .......

callthatgirl
11-23-2010, 06:13 AM
I bring a flash drive and a small screwdriver.

:D