Plain blue screen in Dell GX240

[km27alay]

Hi ,
i am using dell gx240 pc. which is giving a plain blue screen at the startup. can somebody help me out?

thank you in advance.

kaddy

[TechPro]

Hi there km27alay

Welcome to Technibble

We will need a lil' more information to be able to help you out.

Are there any error messages on the screen? Has anything changed recently i.e. new software installed, hardware replaced?

Do you have uptodate Antivirus software installed?

If could provide some more information we will be glad to be of assistance!

:)

[km27alay]

Hi there km27alay

Welcome to Technibble

We will need a lil' more information to be able to help you out.

Are there any error messages on the screen? Has anything changed recently i.e. new software installed, hardware replaced?

Do you have uptodate Antivirus software installed?

If could provide some more information we will be glad to be of assistance!

:)
Hi,

i found nothing changed . that pc is using windows xp removable drive. however that windows xp hard drive is working on another gx240 pc.

there is no error message. screen is plain blue and it doesnot pass it to the main login screen.

[Blues]

what color blue? is it like the defualt blue of the background color of blue of the blue screen of death? whats the last thing you see before this and when are you getting this

[km27alay]

what color blue? is it like the defualt blue of the background color of blue of the blue screen of death? whats the last thing you see before this and when are you getting this
Hi,
thank you for your reply.
It has plain blue screen just like background blue color. The last thing i saw was windows xp welcome screen and then blue plain screen and then it just hangs there.
Thank You in advance.

Shah

[Bryce W]

Alright, it sounds like you aren't getting what we call a "Blue Screen of Death", but the standard Windows background instead. It sounds like explorer.exe isnt loading correctly so your start menu, background and icons never appear. To test this, once you hit this blank screen again. Press CTRL+ALT+DEL all at the same time to bring up "Windows Task Manager". Then goto File > New Task (Run) and type in: explorer.exe

Do you get your desktop back when you do that?

Next, goto the Task Manager again and then File > New Task again and type: sfc /scannow

and have your Windows CD handy. This command will run a tool which will scan your Windows files for any signs of corruption preventing your computer from loading correctly. This process may take a while.

When it finishes, reboot and let us know how it went.