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Bullfighter
05-06-2009, 07:21 PM
Hello all,

I've noticed a trend of companies, like the ones most of us represent, comparing prices with GS on their website. Which is like shooting fish in a barrel with an elephant gun, since they are so damn expensive.

But I'm wondering if anyone who does this has received any comments on doing so. Does this work? It certainly makes the prices look reasonable.

Or what about posting your prices compared to those of your other competition on your website, any thoughts on this strategy. Pros or Cons...


EP

arrow_runner
05-06-2009, 07:29 PM
I myself am highly considering it and would also like to hear what others are doing.

One example we may be focusing on is a lady brought us a computer with a virus. I cleaned it AND upgraded her ram for less than their DIAGNOSTIC fee.(She was quoted roughly $200 if they had to spend more than 10 minutes looking at it to determine the problem.)

dhrandy
05-06-2009, 07:54 PM
I just had a client the other day that said she liked the graph on my pricing page that I made that compares me to Dumb Squad and Easy Tech.

http://www.gwhizpc.com/images/PriceComparison.jpg

www.gwhizpc.com/pricing.html - scroll to the bottom.

I noticed a majority of my clients don't even look at the pricing page. They call and ask about a price anyways.

Bullfighter
05-06-2009, 08:08 PM
That's a sweet chart - if it were my site, I'd put it at the top of the page. People are more attracted to a nice looking chart than a list of text items and their prices. Definitely an attention grabber.

Just a thought...

Blues
05-06-2009, 09:28 PM
Geek Squad charges $300 for a virus removal?! This is just a shock becuase all they do is reformat PCs if your lucky else they just reload windows over the infections resulting in nothing but a worse off machine.

geekhelp4u
05-06-2009, 09:44 PM
Geek Squad charges $300 for a virus removal?! This is just a shock becuase all they do is reformat PCs if your lucky else they just reload windows over the infections resulting in nothing but a worse off machine.

Actually they use the LASER removal tool that throws a bunch of antivirus/spyware/malware removal tools at the machine through their PE environment.

dhrandy
05-06-2009, 11:00 PM
Geek Squad charges $300 for a virus removal?! This is just a shock becuase all they do is reformat PCs if your lucky else they just reload windows over the infections resulting in nothing but a worse off machine.
$199.99 in store, $299.99 in home or office.
That's a sweet chart - if it were my site, I'd put it at the top of the page. People are more attracted to a nice looking chart than a list of text items and their prices. Definitely an attention grabber.

Just a thought...

I've thought about moving it up to at least the middle or the top. I'm still considering it.

DAG-JustinC
05-07-2009, 12:25 AM
I'll be honest. I think it's pretty immature and unprofessional to slam Geek Squad. If you even remember the history of the company, they started out just like every independent PC technician (and their company, if applicable) did. Their founder just branded the company very well, provided quality service, and grew the company to the size it become before it was acquired by Best Buy.

No one forces any customers to take their computer there and pay the prices they charge. I'm from Metro Detroit and even in the worst economy in the country, I know that one of the stores was around 147% to their budget last month and already 160% for this month.

I'll be the first to admit their prices are excessive and the majority of Agents I've met on the job are underqualified, however Geek Squad provides them with a repair disc that puts anything we have to shame. It has virtually automated 75% of the work and the remaining 25% can be picked up by the knowledgable technicians on staff.

For the post earlier, LASER was the main tool on their disc until the release of their new build. Now FACE (which utilizes a hugely improved LASER) automates virtually every area. Obviously, there are some manual repairs/tasks that must be done but that tool is developed by programmers at Geek Squad's HQ in Kentucky.

IMO, rarely are people really spending money for Geek Squad's technicians. They're paying for Geek Squad's tools and advice. Plus, it's comfortable knowing that if you get your computer repaired in Michigan that you can fly to California and if the same issue occurs, it's a free "re-do" in California, or any other Geek Squad location.

I'm an ex-Geek Squad Agent and an ex-Firedog technician and I have never bad mouthed either company even though there were obvious faults in both. High pricing if customers are paying is GOOD business if the results are there and in my experience, we always get the job done correctly. Once in awhile there's something missed but considering how many computers and people we talk to on a daily basis, it's a pretty high success rate.

Thing to remember? Would you like someone to bad mouth your business because your prices are high and your company (not specifically you) have made a few mistakes? I doubt it.

DAG-JustinC
05-07-2009, 12:29 AM
Geek Squad charges $300 for a virus removal?! This is just a shock becuase all they do is reformat PCs if your lucky else they just reload windows over the infections resulting in nothing but a worse off machine.

and at my store specfically, we NEVER reformatted machines unless the customer had specifically told us to, needed the computer back in less than 24 hours, or there were was a ridiculiously high trace of viruses/spyware/etc.

I don't know about you but I'd rather reformat a computer when I find over 60,000 traces of malware and it barely even boots into normal mode.

abe
05-07-2009, 12:47 AM
oh so what your saying is that i'm paying for some idiot who can use a repair disk to mess around with my computer, and maybe ask someone more knowledgeable, then claim that my computer needs to be nuked, sorry I'll pay half that price and get to talk to the guy who fixes my computer, understand the problem, get it fixed, and have someone i can go back to if anything else goes wrong. Paying double or triple the price for some kid to use a repair disk is the stupidest thing i can think a person in a decent mental condition could do, I'm glad you wrote that you've worked for the "big 2" so i get your mentality, and besides what about a hardware problem do they have special tools for that too.

1. because they started out small doesn't make them better now and i will continue to slam 'em
2.people aren't forced to take their machines there, they think they are getting better service since it costs more, and as you write its a big company.
3.you admit that the majority of agents are under qualified, thats great to know, that should be brought as a class action suit against them.
4.you say people are paying for grok squads "advice" which advice do you mean, the "nuke" or some other crap that involves paying more and more money.
5. yes my company has made mistakes but we own up to them, unlike geek squad that just claims everything is OK.


Abe

PS. did you join technibble just to post this post?

Bullfighter
05-07-2009, 12:52 AM
I'll be honest. I think it's pretty immature and unprofessional to slam Geek Squad.

There are plenty of discussions slamming gs - I don't think this is one of them. I'd say we are comparing, not slamming. And talking about marketing strategy.


If you even remember the history of the company, they started out just like every independent PC technician (and their company, if applicable) did. Their founder just branded the company very well, provided quality service, and grew the company to the size it become before it was acquired by Best Buy.


And this is a reason not to criticize them, why? Norton and Mcafee started out making decent software...


No one forces any customers to take their computer there and pay the prices they charge.


Indeed, apparently marketing is worth more to some members of the populace then getting good service and decent prices. As you said:majority of Agents I've met on the job are underqualified

IMO, rarely are people really spending money for Geek Squad's technicians. They're paying for Geek Squad's tools and advice.
I disagree, I think bb has done an outstanding job marketing their "geeks". People are expecting experts.


Plus, it's comfortable knowing that if you get your computer repaired in Michigan that you can fly to California and if the same issue occurs, it's a free "re-do" in California, or any other Geek Squad location.
Yeah.. maybe. But how many people are going to do this? I'd seriously doubt the average user takes advantage of this.


High pricing if customers are paying is GOOD business if the results are there and in my experience, we always get the job done correctly.
I'm really not sure what you are getting at here I think your saying the price is worth it, if they are getting results. If that is the case what is wrong with advertising a company that achieves the same results at a lower cost?


Thing to remember? Would you like someone to bad mouth your business because your prices are high and your company (not specifically you) have made a few mistakes? I doubt it.

Again, no one was bad mouthing - at least not in this discussion. But you might want to have a look around at some of the horror stories some people have posted. It seems it comes with the territory of being "successful" (depending on your definition) - I am sure BB and GS has thick skin, they can take it all the way to the bank.

DAG-JustinC
05-07-2009, 01:29 AM
1. because they started out small doesn't make them better now and i will continue to slam 'em

Why slam a competitor? Period.

2.people aren't forced to take their machines there, they think they are getting better service since it costs more, and as you write its a big company.

How is it Geek Squad (or Best Buy's) fault that because they can afford to advertise and create such a strong image that it's bad business? I've personally read dozens of customer surveys submitted and the only fault we usually had was that we are slower than they expected. Since 2009 began, our average turn time is 2.63 days. Considering we have on average 20-40 computers in for SOFTWARE-related repairs (not counting the dozens just for hardware or for the time spent with customers at the front), that's not bad.


3.you admit that the majority of agents are under qualified, thats great to know, that should be brought as a class action suit against them.

Every Geek Squad Agent is required to pass a 3-part test before they are hired. Anyone can pass a test through memorization but I bet you'll be the first to admit. You don't learn how to deal with customers, remove malware/viruses/spyware/etc, or other unique tasks through books like the MCSA/MCSE courses/certifications. When I say they are unqualified, they know what they are doing when it comes to computers but I've never read a CompTIA A+ Certification or Microsoft MCSA/MCSE certification book that talked about malware removal or how to use HijackThis! or any other tools that 99.9999% of experienced PC technicians use. Geek Squad develops their Agents through this and I said most, not all.

In my store specifically, we have around 10 technicians. My supervisor, my assistant supervisor, and myself were the only ones I trusted to do the job 100% perfect every time. NOW, after a lot of the other technicians have been here, learned and developed as technicians, I'd trust 8 of the 10 technicians.

What about the last 2? They know enough to talk to customers and answer questions for customers so they are always on the counter, not in the back room fixing.

4.you say people are paying for grok squads "advice" which advice do you mean, the "nuke" or some other crap that involves paying more and more money.

We charge for services, not our time. That's the main reason, in my opinion, customers like to utilize Geek Squad over independent technicians and companies. Geek Squad Agents easily are smart and knowledgable enough to answer 99% of our customers questions in a way that they can understand and that benefits them. I've never seen one of my old co-workers lie to a customer about what the problem was or what they needed.

5. yes my company has made mistakes but we own up to them, unlike geek squad that just claims everything is OK.

Show me a case where Best Buy or Geek Squad did not own up to our mistakes. (888) BEST-BUY or (800) GEEK-SQUAD. Customer has a problem with something an Agent did in-store or in-home? They'll take care of it and do more to benefit the customer, even if it's at the expense of the store (or home store) of the Agent.

PS. did you join technibble just to post this post?

No, this was coincidently the first post I wanted to talk about.

dhrandy
05-07-2009, 01:37 AM
Stay on topic!!!! :cool:

NYJimbo
05-07-2009, 01:40 AM
I think its highly suspect that DAG-JustinC signed up for the first time today and his first three posts are highly supportive of geeksquad.

Btw- for an "ex" geek squad agent you sure know alot about their current sales stats and why do you keep using a present tense when describing what geeksquad does in your shop as though you still work there.

I smell something fishy here.

TheProfessional
05-07-2009, 02:01 AM
I don't know about you guys, but I'm made a good size of my original profits when I first opened thanks to the expensive prices of places like Geek Squad. :p

Methical
05-07-2009, 03:42 AM
Well if he did used to be an Agent, why hasn't he ripped the disc and uploaded it to share with the rest of us...

And yeah, for someone that apparently doesn't work there, he does know some stats; wether they are accurate or not, is a diff story..

Support your LOCAL techs and not over-marketed ones =)

abe
05-07-2009, 04:42 AM
Well if he did used to be an Agent, why hasn't he ripped the disc and uploaded it to share with the rest of us...


i'm not dying to have that disk, if it worked well, then they whould diagnose things a little better then they do now.

Methical
05-07-2009, 05:09 AM
I didnt thnk it was a diagnostic disk? I though it was a bootable PE-environment disk fulled with automated repair tools etc?

Diagnostics comes down to the tech's knowledge and experience.

abe
05-07-2009, 05:24 AM
you may be right i read somewere that its a diagnostics disk.

DAG-JustinC
05-07-2009, 06:37 AM
I think its highly suspect that DAG-JustinC signed up for the first time today and his first three posts are highly supportive of geeksquad.

Btw- for an "ex" geek squad agent you sure know alot about their current sales stats and why do you keep using a present tense when describing what geeksquad does in your shop as though you still work there.

I smell something fishy here.

I'm still friends with the Best Buy services manager and the Geek Squad supervisor and assistant supervisor (Senior). I ask them how they're doing and they tell me actual #'s because I know what #'s they're talking about.

I left for a different job in telecommunications but because I love computers, I'm starting a side PC repair business. I got tired of charging people $200-300 for something that I make under $15 an hour to do. I'd rather charge less, make more, and know the job is done right on time.

DAG-JustinC
05-07-2009, 06:57 AM
For all those wondering...

The disc they use is called the MRI BDE. BDE (cocky enough) stands for Best Disc Ever.

Right now they're on version 5.0.2 which was released sometime in April 2009.

It's basically the Ultimate Boot CD, on steroids.

Diagnostic tools, standalone virus removal tools, cleaners, scripts, fully automated diagnostic, virus removal, and optimization tool. It can be used in Windows normal and safe mode, it's exclusive "MRI PE" mode, and all the DOS diagnostic tools and hard drive tools for reimaging, backups, etc.

Every tool on the CD has a legal agreement with the tool/script/software's owner so we're legally allowed to use everything for our purposes. In Windows mode, the CD recognizes what version of Windows your using and adjusts the tools available accordingly.

It really is the most ridiculious CD made for PC Technicians.

There's more about it but because I don't work for Best Buy anymore, I can't access the "About" section that breaks it all down.

(and the reason I havn't uploaded it is because I'd get a call from Best Buy's Legal Department and the MRI Development Team so that's why I havn't. I'll never use it on a customer's computer either. Essentially, if I did.. it's the same as piracy in my mind.)

NYJimbo
05-07-2009, 07:05 AM
I'm still friends with the Best Buy services manager and the Geek Squad supervisor and assistant supervisor (Senior). I ask them how they're doing and they tell me actual #'s because I know what #'s they're talking about.

I left for a different job in telecommunications but because I love computers, I'm starting a side PC repair business. I got tired of charging people $200-300 for something that I make under $15 an hour to do. I'd rather charge less, make more, and know the job is done right on time.

I reserve the right to not believe a single thing you are saying. Yes, that's right, I think you showed up for one reason only and will try to downplay your "pro-geeksquad" comments over the near term as I am sure you are not a regular repair tech like the rest of us, but are a geeksquad supporter or defender.

Oh and another thing, you just said: "I'd rather charge less, make more, and know the job is done right on time. "

So why the f-ck are you spouting so much support for them?

DAG-JustinC
05-07-2009, 07:14 AM
lol.. I'm pro-Geek Squad because I learned a lot of stuff in my year of working there. I learned barely anything at all while on the job with Firedog prior to Geek Squad.

Don't get me wrong. I think a place like Geek Squad is a great STARTING POINT for new technicians who want to get the feel and gain some experience before becoming an independent technician. When I say "independent", I don't mean "on the side for a couple dollars". I mean starting a business where you focus at least 20+ hours a week on the overall business (not just fixing computers).

For the self-taught, self-motivated technicians and business minded people, I hope that you do very well and out do your local Best Buy or whoever the #1 "big name" store is in your area.

Like I said before, everything I said is true. Why would I have to lie?

For the record, DAG-JustinC is "Dial-A-Geek", my company name and JustinC is obviously my first name and last initial. So... I'm not here to be a "imposter" technician secretly being a Geek Squad Agent. I quit Geek Squad back in November of last year ('08) but I met a lot of great people at BB and GS so I regularly go in, visit old friends, and see what new stuff outside of the computer realm is out there.

EDIT: and for the record, when I said I learned a lot of stuff working there.. let me give you my credentials before working for either Firedog or Geek Squad.

While in my junior and senior year in high school, I was dual-enrolled at a nearby college my school had a partnership with where I would spend 3 of my 6 school hours a day (Mon-Fri) taking courses on computer repair. When I graduated high school, I had gained a bunch of college credit, spend 2 years in the classroom learning hands-on, and had recieved two certifications: My full CompTIA A+ Certification (both tests) and the MCSA/MCSE Windows XP Certification (Exam 70-270). Right now, I'm studying for the MCTS Vista certification (Exam 70-620).

However, like I said in a previous post.. none of these certifications teach you how to remove malware, use 3rd party diagnostic tools, etc. Obviously some of that stuff is extremely easy and self-taught, malware removal has it's up's and down's. I learned a lot of things on malware removal at Geek Squad along with howing to effectively talk to customers and prospecting guests. I learned things I didn't know about other technologies. It was earning while learning for me.

NYJimbo
05-07-2009, 07:16 AM
For the self-taught, self-motivated technicians and business minded people, I hope that you do very well and out do your local Best Buy or whoever the #1 "big name" store is in your area.


Do you hope we out do our local geeksquad as well ? :rolleyes:

eggy53
05-07-2009, 07:38 AM
Hey Dhrandy I was checking your website, do you still have the computer that you used to show a dirty computer? If so, shoot some pics after cleaning to show them the difference. ;)

DAG-JustinC
05-07-2009, 07:53 AM
Do you hope we out do our local geeksquad as well ? :rolleyes:

I hope all independent technicians do, including me. Geek Squad is big enough and will always survive. We might not. =X

angry_geek
05-07-2009, 08:47 AM
Guess what was left in the CD drive of a customer's laptop:D

To be honest, I was pretty disappointed in it. There are a couple of interesting tools on it, but most of it has free equivalents that most of us already use. It's not some mystical cd that fixes computers. It's the same stuff we all use with a bunch of scripts. It's simplified and dumbed down to be used by 'agents' with little training and no true troubleshooting ability. Which is why the customer had to bring their laptop to me to fix after Geek Squad misdiagnosed the problem. "Windows and internet explorer are corrupted. We'll have to reinstall windows with the factory image. You'll need a backup of all your data, or it will be lost." :eek: No, you just need to remove the static ip that was set on the wireless adapter. 15 second fix. I forgot how much they were going to charge. A couple hundred dollars at least.

I'll post a list of the various utilities just for fun in another thread, but you will love this:
*** ORIGINAL MESSAGE ***

*** EFFECTIVE IMMEDIATELY ***

Stop Using SpyBot!

Geek Squad isnít authorized to use SpyBot Search & Destroy software, so to avoid potential liabilities, agents must stop using SpyBot immediately. Make sure to delete all copies of the application and associated updates on all Precinct computers and storage media. Destroy all copies of the current core MRI and either create new copies with an updated image or remove SpyBot Search & Destroy remnants from the current .iso before making copies. Although the core MRI on your Precinct's link might still contain remnants of SpyBot, remove it from the .iso before burning copies or use an updated image when itís available.

Wouldn't it be great to be so big and good that spybot won't allow you to use their software!;)

And now for something completely different.
I'll try to steer back to the original topic. I don't think comparing prices is the way to go. Everyone is pretty aware that GS is a ripoff. I have explained to customers how much others charge if they try to balk at my rates. I'm not the cheapest in the area, but I'm not the most expensive either. I charge a fair rate for good work, and my customers are pretty happy. Remember that if you start comparing your rates, customers are going to counter with their nephew that's "really good with computers" and only charges $15.00. I personally tend to stay away from trades people that start defending their prices. It gives me a bad feeling. I like the chart comparing your prices to GS, but someone else in your area could post a chart with your name on it. Then you wind up in a price/rate war with your competition and spending a lot of time explaining your pricing. Just remember to never negotiate your rates with a customer just to get a chance to fix their PC and bill 2 hours of labor. If you charge a fair rate and do good work, you'll have plenty of business. "The laborer is worthy of his wage." I know most of you will know where that quote comes from.

atlanticjim
05-07-2009, 01:03 PM
And again, back to the original thread.
(man, do we get heated about GS)

I restarted my home-based, home-computer repair business one year ago in part because I heard what my acquaintances were paying at GS and FD. My first market research I did was the big store prices because that IS my competition for the most part. I have shared the spreadsheet with a few Technibble members already. My prices run about 50-75% of the GS prices and I would NEVER have had the cajones to charge that much if I didn't see that home users were willing to pay that much. So much for the market research.

I always keep the pricing spreadsheet with me but I don't market on price, I market on quality and turnaround time. That is a personal decision. I have had very few clients balk at the prices I am charging. One didn't like the idea of my diagnostic fee + repair fee and went to the GS instead. Had a good repair but ended up paying 60% more than I would have charged and waiting 10 days to get the machine back. Their next job came to me.

I dislike slamming anyone in business, but I will tell my clients who ask what I think of the big-guys that they do good work but they take too long and are overpriced.

Blues
05-07-2009, 02:37 PM
I don't think the chart is a bad idea but I don't think it needs to be a focus just have it kinda tuck it away easy to find but easy to miss.

computergeek1
05-07-2009, 04:18 PM
well said ACG, this geeks mobile person is a fake and the way is acts is not very business like, he would fail in business in 1 day, no awards for customer service lol

computergeek1
05-07-2009, 04:37 PM
Thank You. Enough Is Enough with this person. If you want to ignore anyone, go to your users CP and hit edit ignore list from the menu on the left, then just type in the name of the users, and add them to the list.

i agree, he needs to be banned, who ever he is, he is here to upset this forum and p*** everybody off. thanks for the info will come in handy if i need to block somebody lol

abe
05-07-2009, 10:54 PM
i cant see his posts but i do see from ACG's quote that he pute me in the same league as ACG
Again with the witch hunt. You and a few others (abe) have this huge chip on your shoulder about GeekSquad

I'm proud to be in the same league as people, who as far as I know are Decent, Honest, Ethical, and most of all Smart.

Abe

PS @ **************, One of the reasons I'm fixing computers is because I hate to see GS and FD rip people off, it hurts to see dishonesty prosper. and as the others said I hope your banned, because if not I'll leave this place.

dhrandy
05-07-2009, 10:59 PM
I don't think the chart is a bad idea but I don't think it needs to be a focus just have it kinda tuck it away easy to find but easy to miss.
That was the idea when I did mine. That's why it's at the bottom.

Rider
05-07-2009, 11:14 PM
ACG please take yourself and your mentally retarded followers elsewhere.

What an unfortunate comment. I suppose it's to be expected from someone as morally and ethically challanged as yourself.

I have to agree, maybe a ban is appropriate.

abe
05-07-2009, 11:18 PM
Originally Posted by **************
ACG please take yourself and your mentally retarded followers elsewhere.

Oh i didn't know we where a clan or a cult with followers, acg is pretty new here, and we are not followers, we just all seem to have the natural instinct to help others, and not to rip 'em off, you obviously have lost the natural instinct and act like an animal.

Abe

Daifne
05-08-2009, 02:18 AM
Where are the forum rules? Is there a rule about name calling? If not, there should be...

rusty.nells
05-08-2009, 07:37 AM
**************, you don't seem to be welcome here by other members. Calling-out others and name-calling does not reflect well on you or your business. Are you here to contribute or stalk ACGI?

If it weren't so late, I'd scold you in 300-400 words.

angry_geek
05-08-2009, 08:32 AM
Ding Dong, the witch is dead! All his posts disappeared. Is he gone?:D

computergeek1
05-08-2009, 09:28 AM
Ding Dong, the witch is dead! All his posts disappeared. Is he gone?:D

strange! something does not feel right about this, did he get banned, can bruce let us know, but at least we can get this forum back on track now hes gone, goodbye to bad rubbish. i am of to party now lol

iptech
05-08-2009, 10:38 AM
Ding Dong, the witch is dead! All his posts disappeared. Is he gone?:D
It wont be long before he signs on again under a different username, he's got plenty of aliases he uses.

ITG Tech
05-08-2009, 12:03 PM
I have a small company and as soon as people find out that there is an alternative to the GS and the others, I instantly have a new client. Almost everyone that comes to me has a horror story about GS. I think some of it is the individual attention I give to my clients and treat them as if they were the only client that I have. :)

gunslinger
05-08-2009, 01:20 PM
Wow, I can't believe we actually had a GS guy on here trying to defend that sorry company.

Where are the forum rules? Is there a rule about name calling? If not, there should be...

I agree.


Guess what was left in the CD drive of a customer's laptop

I have also used the GS CD and was not impressed. The only thing I liked about it was the GUI and some of the auto run features. As for software there are better tech CDs out there. I think its funny how they protect it like its magic...lol

Bryce W
05-08-2009, 02:44 PM
strange! something does not feel right about this, did he get banned, can bruce let us know, but at least we can get this forum back on track now hes gone, goodbye to bad rubbish. i am of to party now lol
He has been globally ignored. Like how you can set him to ignore in your profile, but it has been applied to everyones account.

computergeek1
05-08-2009, 03:15 PM
he has been globally ignored. Like how you can set him to ignore in your profile, but it has been applied to everyones account.

well done bryce, about time lol

Jory
05-08-2009, 03:29 PM
While Hell Bans (http://www.urbandictionary.com/define.php?term=hell%20ban) are funny I don't like how it can break page counts. Before my post this topic had 6 pages, but if you clicked on 6 you just went back to 5 (Edit: Still broke even after this post). It can be confusing.

It might be best to just bust out some SQL and delete all of his posts.

gunslinger
05-08-2009, 03:34 PM
It wont be long before he signs on again under a different username, he's got plenty of aliases he uses.


Yeah, there are two or three more like him on here who need to be kicked off also.

anonymous Mac Tech
05-08-2009, 04:01 PM
He had been getting on my nerves way before this thread started, but I wasn't sure if it was just me until now. I know I could have set him to ignore, but sometimes its just fun reading some of his amazingly stupid comments. But on top of that, that is not the reason I hang out at these forums. If I wanted to hang out with his kind, there are millions of other forums I could hang out at.

Another small GS story. We had a customer come to us trying to get a RAM upgrade in a Mac Mini. Granted they are not the easiest machines to add RAM to, especially for Mac rookies or home users. But before this guy came to us, he had went to GS. They told him they stopped doing RAM in Minis since a tech hurt himself trying to add RAM to one.

Other than that, I find its not necessary to provide any kind of comparison against GS. In my opinion its almost like getting involved in political mud-slinging, but if it works for you others so be it. In the end everything works out as it should. GS just makes me look all the better to anyone who has had a bad experience with them. Plus in these unstable financial times, shoppers are getting more and more savvy without having to provide price comparisons with GS.

NYJimbo
05-08-2009, 10:49 PM
We had a customer come to us trying to get a RAM upgrade in a Mac Mini. Granted they are not the easiest machines to add RAM to, especially for Mac rookies or home users. But before this guy came to us, he had went to GS. They told him they stopped doing RAM in Minis since a tech hurt himself trying to add RAM to one.


I rarely touch Mac's but we did a mini recently, now we call them the "HellRaiser Puzzle Box". If you have seen the movies you would get the joke. ;)

mortaltech
05-09-2009, 01:53 AM
mac's are fun and interesting. we should all as techs open one up and get to know them a little bit, because they are growing in the computer market.

anonymous Mac Tech
05-09-2009, 04:59 AM
NYJImbo thats a great avatar. I'm a squidbillies fan. Granny Squid is hilarious!:D

NYJimbo
05-09-2009, 07:51 AM
NYJImbo thats a great avatar. I'm a squidbillies fan. Granny Squid is hilarious!:D

I have seasons 1 and 2 on DVD and a Early Cuyler toy next to my monitor, like this:

http://calyxa.best.vwh.net/squidbillies/early-toy.jpg

He's too small though about 1.5 inches tall. Wish it was bigger.

:D

rtrahan
05-09-2009, 05:13 PM
And just to add to that, did you know that if they cannot fix your computer at the store it is sent off to Kentucky to a mass repair shop, where some of the ex-employees have posted to the web, that even the managers in Kentucky don't know anything about computer repair. They just want to move as many as possbile as quick as possible thru the line and techs on the line are just out of burger king..its kinda scary. Just check out this website it'll open your eyes..http://www.complaintsboard.com/complaints/geek-squad-c4106.html