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14049752
01-30-2009, 11:43 PM
Anybody have a recommendation for a good ticketing system that I can use online?

Basically, what I'm looking for is a system that will allow only a select few people create a new ticket, with basic information such as a problem description, equipment information, and it'll generate a workorder/ticket number. I then want to be able to update it with notes and a status as I work on the system.
I need it to run on a remote server, as I can't really run a server from my office.

(obviously I can google for one, but I'm looking for advice from someone who uses one already)

dhrandy
05-09-2009, 06:39 PM
osTicket - http://www.osticket.com/

I just got it setup today and put it on my contact page. www.gwhizpc.com/contact.html

And it's free.

Reset
05-09-2009, 07:53 PM
osTicket - http://www.osticket.com/

I just got it setup today and put it on my contact page. www.gwhizpc.com/contact.html

And it's free.

its free and open source

dhrandy
05-09-2009, 08:11 PM
its free and open source
And easy to setup. :)