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seedubya
09-02-2008, 10:26 AM
A customer just dropped off a PC. Says she installed her usual updates last night. Now it's in a BSOD boot loop. Can't get into safe mode. "Last Known Good" does nothing.

I could just do a repair install but it would be even nicer if I could somehow ID and remove the offending update, get the machine running and ensure that the particular update is ignored from now on.

I believe in miracles...;)

TIA

Seedubya

seedubya
09-02-2008, 11:34 AM
Never mind

http://windowsxp.mvps.org/spuninst.htm

seedubya
09-02-2008, 03:10 PM
Just so you know

This was caused by SP3. Its a Fujitsu Siemens Scaleo P P5GD1-FM

cpuguy
09-04-2008, 08:11 PM
hello there
If you are able to boot from a CD, i recommend you use the ultimate boot CD for win. There you can log into a windows environment and then uninstall the service pack 3. Hope this helps any. your CPU friend

seedubya
09-04-2008, 08:24 PM
Already solved but thanks anyway.