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numnutz
08-02-2011, 09:37 PM
Hi Guys,

Wondering if anyone has seen this. Have a clients IBM T41 thinkpad. needed a new hard drive. I replaced it and reinstalled xp pro sp3 from a disk I have. Was able to enter the key and it verified it fine. My issue is windows update does not work when I try to go to it manually from system properties, windows update tab a microsoft web page opens up with KB/2497281 basically saying you need xp sp3 to run windows update but that is what is installed. any ideas? please let me know, thanks
Eric

fixitdaz
08-02-2011, 09:55 PM
Is this the page that opens up http://support.microsoft.com/kb/322389 (http://support.microsoft.com/kb/322389) if you scroll down the page you could try the auto fix.

numnutz
08-02-2011, 10:01 PM
thats a patch to turn on automatic updates and I ran that even though the pc says its setup to download updates automatically and its not doing that either.

fixitdaz
08-02-2011, 10:22 PM
sorry never read it just assumed Have a look at this (http://support.microsoft.com/kb/943144)you may need to install Windows Update Agent.

numnutz
08-02-2011, 11:24 PM
thanks for your help, didnt get a chance to try your second fix which was a good catch btw. I brought the pc back to my shop and I think the issue was on my client side firewall blocking updates? I've had firewalls block updates but usually just got a page can not be displayed screen not redirected to a microsoft kb article thats what through me off..In my shop its working fine. thanks!!

gikstar
08-02-2011, 11:33 PM
I had that problem recently and I downloaded Adobe Flash Player. Then I went to the Windows Updates Webpage again and was able to do the downloads.

fixitdaz
08-02-2011, 11:35 PM
Roger that, Glad you got it sorted.

Cambridge PC Support
08-18-2011, 08:10 PM
just had two of these in two different locations, one clean install and one old install, fixed by installing the latest Windows Update Agent and IE7