View Full Version : No audio except when using Skype

06-06-2008, 09:43 PM
Had a job yesterday where I installed Skype on a client's Vista machine. Client has called back today saying there is no longer any audio coming from the speakers EXCEPT when using Skype. Anyone seen this before?

06-06-2008, 10:14 PM
I once had a customer who could only get audio when using her Adobe Audition audio editing software. We never figured out the problem and she eventually sent the Vista computer back after having so many problems and went back to her old XP. So... um... I don't really have any advice. Just thought I'd share my experience with Vista and sound.

06-07-2008, 03:33 AM
Are the speakers USB? It could be that there are multiple sound devices (ie one USB and another in the sound card/mobo ports) and in Skype>Tools>Options>Audio Settings one is selected (the one that is plugged in) and in Windows>Control Panel>Sounds and Audio Devices>Audio something else is selected. At least that is what I have seen in XP.

06-08-2008, 03:45 PM
No the speakers are not USB, they have the green minijack.

Issue was solved with an audio driver update.

Thanks for the suggestions.