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View Full Version : Sony VaioPCG-6J1M win't shutdown / restarts


MrMille
03-15-2008, 10:46 PM
Machine has just been restored, and when asked to shutdown, it restarts.

I've googled, and have had no luck so far.

Has anyone got any ideas?

14049752
03-15-2008, 10:58 PM
http://support.microsoft.com/kb/311806

http://www.aumha.org/win5/a/shtdwnxp.php

MrMille
03-16-2008, 12:49 AM
no joy......

ClickRight
03-16-2008, 02:42 AM
My bet is on drivers. Make sure all the drivers are up to date and you should be alright.

MrMille
03-16-2008, 02:07 PM
I've already use 'My Vaio' to update the machine.

I've applied XP SP3

Did this
1.


Right-click My Computer, and then click Properties.

2.


Click the Advanced tab.

3.


Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4.


Clear the Automatically restart check box, and click OK the necessary number of times.

5.


Restart your computer for the settings to take effect.

No joy...

any other ideas guys?

hext
03-16-2008, 05:01 PM
Hi Mate

go into the bios and disable anything like boot from USB, boot from keyboard, boot from mouse etc.

MrMille
03-16-2008, 09:33 PM
No options like you mentioned, but while in there I removed everything from the boot order except the internal hard drive.

Damn thing is still rebooting when asked to shutdown.

hext
03-16-2008, 10:31 PM
have you done all the windows updates + updates and drivers from sony?

also disable legacy support in the bios.

ClickRight
03-17-2008, 06:47 AM
I've already use 'My Vaio' to update the machine.



Sorry, but I've never heard of "My Vaio." Is this an automatic updater program from Sony? When I need sony drivers, I go to http://esupport.sony.com/ I'm still betting on a driver issue here. Check to see if there is a BIOS update available as well (assuming the system is perfectly stable otherwise.)

MrMille
03-17-2008, 10:14 AM
I use this, as it's the only sony portal that recognises this model. Sony support sucks. https://e-support.vaio-link.com

focuz
03-17-2008, 01:55 PM
It does seem to be a driver issue. I would check the event viewer to see if your getting any application or windows error causing the problem.

MrMille
03-17-2008, 04:05 PM
I decided to swallow the bullet and do the BIOS update.
Problem solved.

ClickRight
03-20-2008, 06:34 PM
I decided to swallow the bullet and do the BIOS update.
Problem solved.

Fantastic, glad to hear you solved the issue! Thanks for sharing your solution :)