View Full Version : warranty work

02-17-2008, 05:39 AM
I want to do warranty work for pc makers but information about signing up is hard to find. I know Dell only subs out warranty work to "six global companies" but what about HP, Acer, gateway, IBM/Lenovo, Toshiba, Sony etc? Anyone have any links or contact information to become authorized to do warranty repair or authorized to do any repairs for these brands?

02-18-2008, 05:59 AM
For HP start here:
You will need to test out to become certified for warranty repairs.

02-18-2008, 01:58 PM
If you are in the US and want to partner with HP, start here:

You could also go to the HP web-site in your country and search for the key-word partner.

02-25-2010, 03:26 AM
Bump, anyone know about any of the others, there has to be someone that knows.

02-25-2010, 03:35 AM
currently Dell contract directly with the following global service provider companies: Unisys, OnForce, and QualxServ.

02-25-2010, 04:22 AM
I've done Sony warranty work for Nexicore before. I'm just not a fan of the whole 3rd party warranty work thing. I've never been burned but it's been a pain in the rear nearly every time. I think if you could do enough of the warranty work it might be a good way to run a business though. In a big city I'm sure there is alot more of the work available and they might keep you busy. If you aren't trying to run your own business and you aren't concerned with be overly nice to the "customers" since you are trying to get repeat business, it might be an easier shtick. It's just the fact that you are being paid to do ONE THING and NOTHING ELSE. And every time it seems the customers want to ask questions, get you to help with other stuff etc. If this was your own business you'd love it because you'd be sticking around and billing for it. However, you are strictly forbidden from doing anything else to their computer, plus you aren't even supposed to tell them you have your own pc repair business.

Just some random thoughts. Oh and Nexicore isn't a bad company to work for, probably the best of the ones I've dealt with.

02-25-2010, 04:27 AM
when thats good to know experiences w/ 3rd party companies, I was wondering about becoming certified to do warranty direct for the companies themselves. Like to say you are a certified & warranty tech for HP, or whomever else

02-25-2010, 06:16 AM
Toshiba's info is here, http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=asp_program but good luck trying to get any further. I tried to pursue signing up last year and was transferred to and/or given a dozen different phone numbers, left voicemails in various places, and never did get in touch with anyone about it.