View Full Version : Help!

12-11-2007, 06:54 AM
My fiance's laptop won't get an internet connection anymore, and every other computer in the house will.

It's a compaq presario c500, with vista. It sees the router, but it can't get out past that. The repair and diagnose tool just says DNS error and it can't be fixed.

Linksys 54G router btw.

12-11-2007, 07:55 AM
Hello type this address into your web browser and see if google comes up if it does come up that will tell us that 100% its a dns problem

12-11-2007, 03:05 PM
Do a Google for WINSOCK fix. I have a copy of this utility but I don't remember where I found it. You can also check MajorGeeks.com and look for it there.

12-11-2007, 05:00 PM
I just had a guy at work with a vista laptop and connection issues many services got disabled including DHCP.

12-11-2007, 05:19 PM
He can see the router tho, mabe its static with no DNS settings ?

12-12-2007, 07:10 PM
Update, just checked, all but 1 laptop don't work. 2 windows xp, one vista, one with xp and one with vista won't access anything but 'local', while the other will access 'local and internet'.

Can't ping ip or domain. Internet works if you hardwire it. Can't figure it out for the life of me.

12-13-2007, 02:04 AM
What do you mean by hardwire it? so are they connected via wifi?

12-13-2007, 08:12 PM
No, I mean if I run an ethernet cord it works.
Wireless does not.

12-13-2007, 10:06 PM
I had this problem once where the error said it was a DNS issue. But it came out to be that I inserted the WPA password in wrong. The router wasn't smart enough to tell you the password was wrong and just tried to connect anyways. I would completely delete the wireless profile you setup, and try to setup it up from scratch.

12-14-2007, 12:46 AM
Can you ping the wifi router with the wired lan disabled?

12-14-2007, 08:10 AM
Router was apparently the issue, I swapped mine in and viola, everything worked :P

12-14-2007, 08:27 AM
Good to hear :) enjoy your new wireless network :)