I have recently had a few people ask me how I do certain tasks. In this article I’ll show you my format and reload process. I am not saying this is the way you must do it, or even that is this the best way. Its just my way.

“I might as well buy a new PC” is something that many Computer Technicians are hearing more and more these days. In the last few years, large retailers have started selling ultra cheap computers and many consumers are now opting to buy new computers rather than have them repaired. It …

I was recently reading a thread on the Technibble forums where a technician posted about an interesting problem he had. Here is part of the post: I’ve been reading a few threads where people are saying charge what your worth, make people pay for your skills etc. My problem is …

When I first started my Computer Repair Business about 9 years ago, I focused my advertising towards residential areas. After some time, my residential clients started asking me to fix the computers at their own businesses or place of employment. I learned that doing computer repair work for businesses is …

Why does a “Big Mac” look and taste same at every McDonalds, regardless of which one you go to? What allows a successful business to open hundreds of stores and have them be just as successful as the first? It is their Policies and Procedures. In this article, I will …

Most Computer Business owners will eventually come across a client that needs their computer fixed yesterday. These clients will often bring a computer into your workshop and expect to pick it up just a few hours later. If you dont have any other work to do before them, this usually …

In this article, I would like to talk about a great position to be in if you own a Computer Business. This position is being “a cog in your clients business machine”. So, what do I mean by a “Business Machine”? Most businesses are a series of systems where one …

About a month ago, I got a call from a client who asked me a question about an anti-spam product that I installed for her a few months ago. She told me that the anti-spam product wants to update and was wondering whether it would be OK to do so. …

“You want me to pay how much!?”. It is a sentence that Computer Technicians dread. It often starts with a phone call where the client tells you about their problem, you say you know how to fix this particular problem, a time is arranged and the computer is fixed. The …

They say that you shouldnt judge a book by its cover. Unfortunately, people do judge a book by its cover. They say that you have 7 seconds to make a first impression and the impression you will want to get across as a Computer Technician is that you are a …